ZyWALL Series Internet Security Gateway
When you contact your customer support representative please have the following information ready:
Please have the following information ready when you contact customer support (see the next page for
contact information).
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Product model and serial number.
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Information in Menu 24.2.1 – System Information.
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Warranty Information.
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Date that you received your device.
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Brief description of the problem and the steps you took to solve it.
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Customer Support
Customer Support