Troubleshooting - Acer ISDN 128 Surf USB User Manual

Troubleshooting

If your ISDN USB TA does not work
properly, run the Diagnostic Program to help
you identify the problem.
Error Possible
Indication Cause
"USB" LED is 1. The ISDN
not lit USB TA is not
or ready.
"Fail" on USB
interface panel
2. The PC is not
or
USB-ready.
The
CAPI2032.DLL
file cannot start.
The B1 LED is The RAM is out of
lit upon start-up. order
The B2 LED is The ISDN chip is
lit upon start-up. out of order
You are not The CAPI2032.DLL
allowed to run is not from the
this program. ISDN package.
Chapter 3
Remedy
1. Make sure the USB cable is
securely connected to PC or self-
powered USB hub device, and
the optional switch on the back
of the TA has been turned on.
2. Examine your PC's
hardware and software for USB
capability.
Consult your dealer.
Consult your dealer.
Uninstall and then reinstall the
ISDN device.