Frequently Asked Questions (Faq) - Sonim XP3.20 Installation And User Manual

Mobile phone pc tools

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Frequently Asked Questions

(FAQ)

How can I upgrade to new version of PC Tools?

Answer: Download the latest version of the PC Sync

Tool software from the website and install it. The old

version will be uninstalled and the new version

installed.

I am not able to edit files under the mobile section.

The edit icon is grayed out.

Answer: You cannot edit files displayed under the

mobile section but the files displayed under the PC

section are editable.

I am using Windows Vista SP1 with Windows mail. I do

not have MS Outlook. I am not able sync my contacts

and calendar events with Windows mail.

Answer: This feature is not supported.

I am using Windows XP SP3. I do not have MS Outlook

and I have Outlook Express 6.0. I am able to sync my

contacts with Outlook Express but I am unable to see

it on the Phonebook window in the PC.

Answer: PC Sync Tool displays only MS Outlook con-

tents on the PC Sync skin.

I am unable to operate the mobile phone when PC

Sync Tool is connected. I am even unable to discon-

nect the mobile phone from the PC Sync Tool.

Answer: Once the "PC Connected" message on phone

screen is displayed, no operations can be performed

by the phone using phone keypad.

I am unable to create, edit or delete contacts and cal-

endar events in the PC section.

Answer: This feature is not supported.

I am unable to sync SIM contacts.

Answer: This feature is not supported.

How do I connect my mobile phone to the PC through

Bluetooth?

Answer: Refer the section

guide.

How do I copy the contacts from my PC to the mobile

phone?