Customer Delivery Checklist
DEALERSHIP
SALES CONSULTANT
VIN
PRESENTATION OF OWNER'S MATERIALS:
Review the following items with the customer
Smart Start Guide
• R emove this checklist from
Smart Start Guide
• P ersonalization Features
(refer to your Owner's Manual)
Warranty Information
Warranty Start Date:
Customer Initial:
• B asic Vehicle –
36 months/36,000 miles
• Roadside assistance program
www.MyMazda.com
• O ffer to register customer on
www.MyMazda.com
SERVICE DEPARTMENT
Introduce Service Manager;
provide business cards
Review Service and Parts
Department hours of operation
Explain free Full Circle
Service Inspection
Schedule first maintenance service
DATE
CUSTOMER'S NAME
E-MAIL
Owner's Manual
Maintenance Passport
Floor Mats
• E nsure floor mats are properly
hooked after cleaning
• D o not install two floor mats, one on
top of the other, on the driver side
• A ccessory rubber floor mats should
be cleaned with mild soap and
water only