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Marathon 810 (ST9816AG)
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ATA Interface Drive
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Installation Guide
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Table of Contents
Troubleshooting
Related Manuals for Seagate MARATHON 810
Summary of Contents for Seagate MARATHON 810
- Page 1 ......Marathon 810 (ST9816AG) ......
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Page 2: Table Of Contents
Seagate, Seagate Technology, the Seagate logo, SeaFAX, SeaFONE and SeaBOARD are registered trademarks of Seagate Technology, Inc. SeaTDD is a trademark of Seagate Technology, Inc. Other product names are registered trademarks or trademarks of their owners. Seagate reserves the right to change, without notice, product offerings or specifications. -
Page 3: Read Before You Begin
Marathon 810 Installation Guide, February 1996 Read before you begin ... Caution. Do not partition or format this drive before removing the free Disk Manager software that is stored on the drive. Without this software your computer may not be able to access the full capacity of the Marathon 810. -
Page 4: Hardware Configuration
Marathon 810 Installation Guide, February 1996 you void the warranty. Seagate customer service centers are the only facilities authorized to repair Seagate drives. Seagate does not sanction any third-party repair facilities. Warranty. See your authorized Seagate distributor or dealer. With regard to Disk Manager and SEG32BIT.386 software, there are no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. -
Page 5: Attaching Cables
Marathon 810 Installation Guide, February 1996 Marathon 810 for cable select, install both master/slave jumpers, as shown in Figure 1 on page 4. Attaching cables This drive is designed for a host computer that supplies interface signals and +5V power through a single 44-pin connector and cable. - Page 6 Marathon 810 Installation Guide, February 1996 Note. Drive is shown with circuit board up. Master/slave Pin 1 configuration jumpers Pin 20 removed for keying Circuit board Drive is master; slave may be detected using DASP– signal Drive is master; Seagate slave drive present Drive is slave;...
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Page 7: Software And System Configuration
BIOS-translation software. Seagate provides a BIOS-translation program, Ontrack Disk Manager, with the Marathon 810. This software not only allows older computers to access the full capacity of the drive, but can be used to rapidly partition and format the drive, even on newer... - Page 8 Marathon 810 Installation Guide, February 1996 Before you can run the Disk Manager software you must transfer it from your new hard disc onto a blank, bootable diskette in drive A of your computer (the program can only be run from drive A).
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Page 9: Configuring Your System Bios
Marathon 810 Installation Guide, February 1996 4. Reboot your computer again using the blank, bootable diskette. 5. You should now be able to access the software on your new hard disc. If your new hard drive is drive C, type c:\seamove to transfer the disc support software. -
Page 10: Installing Disk Manager
4. At this point, Disk Manager lists all the ATA hard drives that it can recognize on your system. You should see your new Seagate drive and your old hard drive (if any). If either hard drive is not recognized, exit Disk Manager and turn off your computer. - Page 11 Marathon 810 Installation Guide, February 1996 Note. If Disk Manager installs software to help your computer access a large hard drive, you will see a Disk Manager message each time you boot your computer. Booting from a diskette If Disk Manager has installed software to help your computer...
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Page 12: Manual Formatting And Partitioning
Manual formatting and partitioning Note. This section is only for users who do not need to use Disk Manager to access the full capacity of the Marathon 810. Caution. Formatting or partitioning a drive that contains data may destroy all data on the drive. Before repartitioning or reformatting a drive that contains data, make sure all data on that drive has been safely backed up. - Page 13 Marathon 810 Installation Guide, February 1996 that contains data, you may destroy all the data on that drive. 1. Run the FORMAT program. Insert a DOS program diskette that contains the FORMAT program into your diskette drive. At the DOS prompt, type format, followed by the drive letter for the first drive partition you want to format (for example, format C:).
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Page 14: Installation Troubleshooting
Marathon 810 Installation Guide, February 1996 Installation troubleshooting Before calling Seagate Technical Support, please read and con- sider all the possibilities discussed on the following pages. The suggestions presented here address the vast majority of instal- lation problems. General troubleshooting procedures The following is a list of general troubleshooting procedures. - Page 15 Marathon 810 Installation Guide, February 1996 Verify the BIOS drive type. Make sure that you entered the correct drive type or translation geometry in the BIOS setup program. The drive capacity and number of sectors specified in the BIOS must not exceed the specifications shown in the table on page 7.
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Page 16: Specific Troubleshooting Procedures
Marathon 810 Installation Guide, February 1996 Specific Troubleshooting Procedures Methods for resolving specific drive installation problems are listed on the following pages. These methods incorporate many of the general troubleshooting techniques described in the pre- vious section. At startup, the computer does not recognize the presence of the drive. - Page 17 Marathon 810 Installation Guide, February 1996 At startup, the message “HDD controller failure” appears. Check jumper settings on all drives. Check all cards and cables. During the FDISK program, you get an error message warn- ing of an attempt to write to track 0 or to the boot sector; the message may also suggest that a virus is present.
- Page 18 Marathon 810 Installation Guide, February 1996 During the FDISK program, the error message, “No Fixed Disk Present,” appears. Check all cables. Check the power supply. Reboot the computer and make sure the drive spins up. Verify the BIOS drive type.
- Page 19 The 32-bit disc access driver supplied with Windows 3.1 does not work with drive capacities greater than 528 Mbytes. You may have to disable this feature to restart Windows. Seagate provides a replacement 32-bit driver for Windows (SEG32BIT.386), which does support high-capacity disc drives. To install this driver: 1.
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Page 20: Compatibility Notes
In accordance with ATA specifications, the system BIOS must reset any emulation/translation parameters after a hard reset. In some configurations, a Marathon 810 may supply up to 16 bytes of error-correction code (ECC) with the Read Long and Write Long commands. Depending on the drive type, your system BIOS may look for 4 bytes of ECC. -
Page 21: Technical Support Services
If you need assistance installing your drive, consult your dealer. Your dealer is familiar with system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate drive or other Seagate products, you can call SeaBOARD ®... - Page 22 (Pacific time), Monday through Friday. A.M. P.M. SeaFONE provides recorded technical information on se- lected Seagate products while you are on hold. You can access these recordings 24 hours daily. Before calling, note your computer configuration and drive model number (ST xxxx ).
- Page 23 Marathon 810 Installation Guide, February 1996 Seagate’s internet connections Technical information for Seagate drives is available on the internet from Seagate’s World Wide Web home page (http ://www.se agate .com) or Seagate’s ftp server (ftp://ftp.seagate.com). The ftp server contains information...
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Page 24: Storing And Shipping Your Drive
Storing and shipping your drive Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor to purchase additional boxes. - Page 28 Seagate Technology, Inc. 920 Disc Drive, Scotts Valley, CA 95066, USA Publication Number: 36336-201, February 1996, Printed in USA...