Troubleshooting - Samsung SCH-I559 User Manual

Troubleshooting

When you turn on your device or while you are
using the device, it prompts you to enter one of
the following codes:
Code Try this to solve the problem:
When the device lock feature is enabled,
Password you must enter the password you set for
the device.
When using the device for the first time
or when the PIN requirement is enabled,
PIN you must enter the PIN supplied with the
RUIM card. You can disable this feature by
using the Lock RUIM Card menu.
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Troubleshooting
Code Try this to solve the problem:
Your RUIM card is blocked, usually as a
result of entering your PIN incorrectly
PUK
several times. You must enter the PUK
supplied by your service provider.
Your device displays network or service error
messages
•
When you are in areas with weak signals or poor
reception, you may lose reception. Move to another area
and try again.
•
You cannot access some options without a subscription.
Contact your service provider for more details.