Making A Conference Call - ShoreTel ShoreWare User Manual

Task
Transferring a Call to Another Person's Voice
Mail

Making a Conference Call

Basic Call Handling
Personal Call Manager, Step-by-Step Guide
Step-by-Step Instructions
From the Personal Call Manager
Compact view:
1. Click the Transfer button.
The Transfer dialog
box appears.
2. In the Dial box, enter the name
or number of where you want to
transfer the call.
3. Select the desired name or
number.
4. Click the To Mailbox button.
The call is transferred to the
selected number's voice
mailbox.
To add a third party to an active call
from the Personal Call Manager
Compact view:
1. Click the Conference button.
The Conference
dialog box appears.
2. In the Dial box, enter the name
or number of the third party you
want to add.
3. Select the desired name or
number.
4. Click the Conference button.
The new caller is
now on the line and the active
call lists displays (Conferenced)
beside each caller on the
conference.
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