Troubleshooting - ION ANYROOM Quick Start Manual

TROUBLESHOOTING

Refer to the following troubleshooting scenarios if you experience difficulty using the product.
PROBLEM
I cannot hear my music.
The speaker and transmitter
do not sync properly.
A note about transmitter range:
The range of the ANYROOM transmitter depends on multiple factors including location of walls and number of Wi-Fi
networks in the immediate area. In an open field with no Wi-Fi networks, the range can be 100 feet or more. With a large
number of Wi-Fi networks in the area, the range can be diminished to 30 feet or less. Range is also diminished by walls
or furniture in the "line of sight" between the transmitter and speaker.
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE
FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2)
THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY
CAUSE UNDESIRED OPERATION.
CAUSE
The speaker and transmitter are
not properly synced.
The speaker and transmitter are
too far apart.
The speaker's volume is too low.
Your music device
powered on or is not playing
music.
The speaker and transmitter are
too far apart.
There are too many obstructions
between the speaker
transmitter.
There are too many
networks in the immediate area.
BEFORE RETURNING THE PRODUCT,
please contact ION Audio for technical support:
www.ionaudio.com/supporthome
www.ionaudio.com/anyroom
Turn the speaker off, wait a few seconds, then turn it
on again. The speaker and transmitter should sync
automatically.
Follow the instructions above to manually sync the
transmitter and speaker.
Move the speaker and transmitter closer to each
other. If necessary, remove any obstacles between
the two.
Make sure the speaker's volume knob is turned up.
is not
Make sure that your device's power is on and that it is
playing music.
Remove any obstructions between the speaker and
transmitter to make a clear "line of sight" between
them. Move the speaker and transmitter closer to
and
each other. Also try keeping both the speaker and
transmitter in the same room.
Wi-Fi
4
SOLUTION