Lights And Indicators; Troubleshooting - RCA Powerlink HDP50 Setup Manual

Lights and Indicators

The indicator lights on the front of each HDP50 unit show you the status of each
unit as well as the status of the connection between the units.
Power indicator (red)
Link indicator
(green/orange/red)
Data indicator
(green)
* If an HDP50 unit loses its Ethernet link for more than 60 seconds (or if you
unplug its Ethernet cable), it goes into standby mode. The Power indicator blinks
in standby mode. The Link and Data indicators turn off.

Troubleshooting

Most problems with the HDP50 Powerlink Internet Media Kit can be solved
by correcting common mistakes in installation. If the steps below do not solve
your difficulty, remove both units from the electrical outlets, remove all cords
and reinstall making sure to follow instructions on
difficulty with the units, contact RCA customer service at 1-800-409-5111.
Your situation (system location, characteristics of the home/office) can, in some
instances, affect performance and occasional interference may be experienced.
Some static, buzzing or humming at certain locations within the operating area
is possible. However, if you experience unusual levels of noise, follow the trouble
shooting actions below.
Problem
Power indicator
doesn't light
Power indicator is
on; Link indicator
is blinking red
or off
On Power on
Blinking Standby mode*
Off Power off
On Powerlink Link detected, no traffic
Blinking Powerlink traffic detected
Green
Orange
Red
Off No Powerlink Link detected
On Ethernet Link detected
Blinking Ethernet traffic detected
Off
No Ethernet Link detected
Possible Solutions
Make sure the unit is plugged directly into a functional AC outlet—
not a switched outlet, plug strip, unit surge suppressor, extension
cord or GFCI-protected outlet. Try various electrical outlets. If
problem persists, contact customer support at the number listed
above.
The unit may not be installed correctly. Refer to the set up section
and install it again.
The units might be too far apart from each other. Try different
electrical outlets until you get a blinking green or blinking orange
Link indicator.
Powerlink connection quality is good
Powerlink connection quality is fair
Powerlink connection quality is bad
page 3. If you still experience
continues on next page...
5