Customerserviceinformation - Troy-Bilt 12216 Owner's Manual

CUSTOMERSERVICEINFORMATION
OwnerRegistrationCard
Pleasefill out and mail the enclosed owner
registration card. The purpose of this card is
to register each unit at the Factory so that we
can provide you with warranty benefits and
informational bulletins.
Warranty Service
The warranty statement is includedin the unit's literature
package.
Model/Serial Numbers
A Model/Serial Numbers decal is located on the handlebar.
For ready reference, record these numbers in the spaces
below.
Date of Purchase:
Model Number:
Serial Number:
AuthorizedDealer Information
If you purchased your unit from an authorized dealer, record
the dealer's address and phone number below for ready
reference:
DealerName:
Address:.
Phone:
IMPORTANT:
Left and right sides of the unit are determined bystanding
behindthe unit, in the operator'sposition, and facing in
the direction of forward travel.
NOTICE:
We reserve the right to changespecifications,add im-
provementsor discontinuethe manufactureof any of our
equipmentwithout notice or obligationto purchasersof
our equipment.
CustomerService and Technical Service
If you havequestions or problems with the
unit, contact your local dealer or the Factory.
(When calling or writing, provide the
Model/Serial Numbers of the unit.)
ReplacementParts
Factory specified replacement parts are
availablefrom your authorized dealer or di-
rectly from the Factory. When ordering
parts, be sure to provide the following:
• Model/Serial Numbers of the unit.
• Part number of the part needed.
• Part Description.
• Quantity needed.
NOTE:All replacementparts must conform to our rigid quality
specifications. Although some replacement parts we provide
may vary slightly in shape, color or texture from the original
parts, any variations will not affect the fit or performance of
these parts on your unit.
EngineService and Repair
For engine service or repair, contact your
nearest authorized engine dealer (look in
the Yellow Pagesunder "Engines-Gaso-
line"). The engine is warranted by the
engine manufacturer.Any unauthorized
work performed on the engine during the
warranty period may void this warranty.
For complete details on the engine war-
ranty, refer to the engine owner manual.
We urge using only genuine replacement parts, which
meet all the latest requirements. Replacement parts
manufacturedby otherscould presentsafety hazards,even
thoughthey may fit on the unit.
Forcustomerassistance,contact your nearest authorizeddealer or:
GARDEN WAY INCORPORATED • 1 Garden Way • Troy, New York 12180
CustomerService:1-800-437-8686 • Technical S ervice:1-800-520-5520 • PartsService:1-800-648-6776
• FAX:(518) 391-7332 • WEBSITE: w ww.troybilt.com
Outside the United Statesand Canada:
CustomerService:(518) 391-7007 • TechnicalService:(518) 391-7008 • Parts Service:(518) 391-7006 • FAX(518) 391-7332
1905532 (5/00) Printed in U.S.A. © 2000 Garden Way Incorporated