Troubleshooting - Troy-Bilt Smart Touch 569 Operator's Manual

SECTION 9: TROUBLE-SHOOTING
Problem Possible Cause Corrective Action
Engine fails to start 1. Blade control handle disengaged 1. Engage blade control handle
2. Spark plug wire disconnected 2. Connect wire to spark plug
3. Fuel tank empty, or stale fuel 3. Fill up tank with fresh gasoline
4. Blocked fuel line 4. Clean fuel line
5. Faulty spark plug 5. Clean, adjust gap, or replace
6. Engine flooded 6. Wait a few minutes to restart, Do not prime.
Engine runs erratic 1. Spark plug wire loose 1. Connect and tighten spark plug wire.
2. Blocked fuel line or stale fuel 2. Clean fuel line, fill tank with fresh gasoline.
3. Vent in gas cap plugged 3. Clear vent.
4. Water or dirt in fuel system 4. Drain fuel tank. Refill with fresh fuel.
5. Dirty air cleaner 5. Clean air cleaner. Refer to engine manual.
Engine overheats 1. Engine oil level low 1. Fill crankcase with proper oil.
2. Air flow restricted 2. Clean lawn mower engine.
Occasional skip 1. Spark plug gap too close 1. Adjust gap to.030 inches.
(hesitates) at high
speed
Idles poorly 1. Spark plug faulty, or gap too wide 1. Reset gap to.030 inches or replace spark plug.
2. Dirty air cleaner 2. Clean air cleaner.
Excessive vibration 1. Blade loose or unbalanced 1. Tighten blade and adapter, balance blade.
2. Bent cutting blade 2. Replace blade.
3. Bent engine crankshaft 3. Contact the nearest service center
Mower will not 1. Wet grass 1. Wait until grass is dry to cut.
mulch grass 2. Excessively high grass 2. Mow once at a high cutting height, then mow
again at desired height.
3. Dull blade 3. Sharpen or replace blade.
Uneven cut 1. Wheels not at same height 1. Reposition all wheels at same height.
2. Dull blade 2. Sharpen or replace blade.
NOTE: For repairs beyond the minor adjustments listed above, contact your local authorized service dealer.
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