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Sound
No sound.Low volume.
Distorted sound.
Cannot hear the desired
audio type.
Cannot switch audio.
HDMI connections
The 4:3 aspect ratio picture
expands left and right.
Screen size is wrong.
BD-Live and USB connections
Cannot connect network
After network connection,
cannot download file
succeed in downloading file,
but playback pause.
Pause playing the file in the
USB device
Check the connections and the "Digital Audio Output" settings. Check the
input mode on the amplifier/receiver if you have connected one.
Press [AUDIO] to select the audio.
The sound effects (Re-master, V. Surround, etc.) will not work when the
bitstream signal is output from the HDMI AV OUT terminal or the DIGITAL
AUDIO OUT terminal.
When "BD-Video Secondary Audio" is set to " Off ", Dolby Digital Plus,
and Dolby TrueHD are output from the DIGITAL AUDIO OUT terminal as
Dolby Digital or DTS Digital Surround bitstream.
Try to reset the unit and press STANDBY/ON button for 5 seconds, and
then press this button again.
There are discs for which audio cannot be changed because of how the
disc was created.
When connecting an amplifier/receiver using a coaxial cable or an HDMI
cable, you cannot switch the audio if "Digital Audio Output " is set to
" Bitstream " . Set " Digital Audio Output " to " PCM " or connect using
audio cables.
Change "TV Aspect " type to " 16:9 " .
please check if the disc is legal copy.
Confirm whether the network connection is ok.
Whether the capacity of Storage is full. if it is full, please clear storage in
the setup menu and reset the unit.
Confirm whether the network connection is ok
Change USB device and then test it.
Confirm the device is USB 2.0. if it is USB 1.1, pause playing the file .
Change USB device and then test it.
23
TROUBLE SHOOTING
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