White-Westinghouse SWXG831HQ4 Use And Care Manual page 13

OCCURRENCE POSSIBLE CAUSE SOLUTION
WASHER - OPERATING
(continued)
Washer does not start
{continued).
Cycle selector is not in correct position.
Motor is overheated.
Move indicator clockwise slightly. Pull out knob.
Washer motor will stop if it becomes overheated. It will
automatically restart after a cool down period of up to
30 minutes (if washer has not been manually turned
off).
Washer won't spin.
Lid is not completely closed. Close lid corr]pletely. Safety lid lock must not be broken.
Residue left in tub.
WASHER - WATER
Heavily soiled items.
Wipe tub with a nonabrasive household cleanser, then
rinse. Shake or brush excess dirt and sand from items
before washing.
Wash load too wet after Washer is overloaded.
spin.
Load is out of balance.
Do not overload washer. See Washing Procedures.
Rearrange load to allow proper spinning.
Drain hose is kinked.
Straighten drain hose.
Water does not enter Water supply is not adequate in area.
washer or it enters slowly.
Check another faucet in the house. Wait until water
supply and pressure increase.
Water supply faucets are not completely open. Fully open hot and cold faucets.
Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa). Avoid
running water elsewhere while washer is filling.
Water inlet hoses are kinked.
Straighten hoses.
Waterlevel does not cover Washer is overloaded.
load.
Do not overload washer. When control is set at highest
fill level, dry load level should not be higher than top row
of circular holes in wash tub.
Warm or hot water is not
hot enough.
Hot water heater is set too low or is a
distance from laundry center.
Measure hot water temperature at nearby faucet with
candy or meat thermometer. Water temperature should
be at least 120% (49°C). Adjust water heater as
rlecessary.
Hot water is being used elsewhere in
the house.
Avoid using hot water elsewhere before or during
washer use. There may not be enough hot water
available for proper cleaning. If problem persists, your
hot water system may be unable to support more than
1 use at a time.
To conserve energy, the temperature of
the hot wash is regulated.
See Operating Instructions for your washer
Water in washer does not Drain hose is kinked or dogged.
drain or drains slowly.
Clean and straighten the drain hose.
Water leaks.
Loose fill hose connection at faucet or
washer.
Check and tighten hose connections. Install rubber
sealing washers provided.
House drain pipes are clogged.
Oversudsing.
Unclog drain pipes. Contact plumber if necessary.
Use less detergent.
/ncorrect wash and rinse Hot and cold water hoses are connected Connect hot water hose to hot water faucet and cold
temperatures, to wrong supply faucets, water hose to cold water faucet.
Water is entering washer
but tub does not fill.
Drain hose standpipe is incorrect height.
13
Standpipe must be a minimum of 33" (83.82 cm) high
to prevent siphoning. See INSTALLATION
INSTRUCTIONS.