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Ifyou need service or assistance,
we suggest you follow these four steps:
1.B. or.
for assistance...
Performance
problems
often result from
little things you can find and fix yourself with-
out tools of any kind.
If nothlng operates:
• Is the oven correctly
plugged
into a
live circuit
with the proper
voltage?
(See page
2.)
• Have you checked
the main fuse or circuit
breaker
box?
If the microwave
oven wlll not run:
• Is the timer set?
• Is the door firmly closed
and latched?
• Did you push START?
• Did you follow the directions
on pages
4
and 5 exactly?
If microwave
cooking
times
seem
too long:
• Is the electric
supply
to your
home
low or
lower
than
normal?
Your electric
company
can
tell you
if the line voltage
is low
• Is the COOK/DEFROST
Selector
at the rec-
ommended
setting?
• Are you
ollowing
for more
time
when
cook-
ing more
food
at one
time?
. If you need assistance*...
Call the Whirlpool
COOL-LINE _ service
as-
slstance
telephone
number.
Dial free from:
Continental
U.S.........
(800) 253-1301
Mlchlgan
................
(800) 632-2243
Alaska & HawalI
........
(800) 253-1 121
and
talk with one of our trained
Consultants.
The Consultant
can instruct you in how to ob-
tain
satisfactory
operation
from
your
appli-
ance
or, if service
is necessary,
recommend
a
qualified
service
company
in your area.
3.
Ifyou
need
service*...
r So1
/ rE H- ARE
|
FRANCHISED
SERVICE
Whirlpool
has a
nationwide
net-
work of franchised
TECH-CARE"
Ser-
vice
Companies.
TECH-CARE service
technicians
are
trained
to fulfill the
product
warranty
and
provide
after-
warranty
service,
anywhere
in the
United
States. To locate
TFCH-CARE service
in your
area,
call
our COOL-LINE service
assistance
telephone
number
(see Step 2) or look in your
telephone
directory
Yellow
Pages under:
APPLIANCES--HOUSEHOLD--
MAJOR--SERVICE
& REPAIR
OR
WHIRLPOOL APPLIANCES
FRANCHISED
TECH CARE SERVICE
ELECTRICAL
APPLIANCES--
MAJOR--REPAIRING
& PARTS
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
,'4ERVI('E
('O,VIP,4,N'IES
,',;ERVIt.'E
('OMf'A,'VIE,","
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple
999-9999
123 Maple
999-9999
OR
WASHING
MACHINES,
DRYERS
& IRONERS--SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVI('E
('OMPA.VIES
XYZ
SERVICE
CO
123 Maple
999-9999
4.
If you have a problem _...
Call our COOL-LINE service
assistance
tele-
phone
number
(see Step 2) and talk with one
of our Consultants,
or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, M149022
ffyou
must call or write, please
provide:
model
number,
serial number,
date
of purchase,
and
a complete
description
of the problem.
This
information
is needed
in order
to better
re-
spond
to your request for assistance.
10
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