Troubleshooting Tips - Ematic EB104 Manual

PROBLEM POSSIBLE R EASON
Unit w ill n ot Battery n ot c harged
turn o n
Incorrect o peration
caused u nit t o f reeze
Corrupted b ook c aused
unit t o f reeze
Unit s huts d own Battery n ot c harged
shortly a fter
startup
Cannot connect USB C able b roken.
to c omputer
USB p ort o n P C n ot
enough p ower
No Sound when Volume s et t oo l ow
playing music or
Earphones b roken
video f iles
Incorrect f ile f ormat
Cannot s ee a ny Corrupted o r
text o n t he i ncompatible b ook f ile
screen a fter
opening a n
eBook
Unit d oes n ot Faulty T F C ard
recognize T F
Card u pside d own
memory c ard
Radio s ound i s Not u sing e arphones
not c lear Poor r eception a rea
Troubleshooting T ips
Plug t he u nit i nto a c omputer v ia U SB c able a nd a llows b attery t o f ully r e-­‐charge.
Turn t he u nit o ff a nd o n v ia t he o n/off s witch o n t he f ront. I f t he u nit s till w ill n ot
start, s witch i t o n a t t he M ain P ower S witch a t t he b ottom o f t he u nit.
Plug t he u nit i nto a c omputer v ia U SB c able a nd a llow b attery t o f ully r echarge.
Replace U SB c able.
Change t he U SB p ort t he u nit i s p lugged i nto. W e s uggest t hat y ou p lug t he u nit i nto
the r ear o f a P C, w here t he a ctual U SB p ort r esides. O n s ome P C's, f ront U SB p orts
do n ot c arry e nough p ower t o o perate t he c onnection. D o n ot u se a U SB h ub.
Increase t he v olume b y u sing t he U p k ey.
Replace
Check t he f ile o n a nother d evice t o s ee i f t he f ile i s c orrupt. D ouble c heck t hat t he
file i s c ompatible w ith t he u nit b y r eferring t o t he u nit's s pecifications.
Check t he u nit's s pecifications t o m ake s ure t he e Book i s i n a c ompatible
format. D ownload t he e Book a gain a nd t ransfer t o t he u nit a gain.
Reformat o r r eplace t he T F c ard.
Gently r emove t he T F c ard w ithout a ny f orce, t urn o ver a nd r e-­‐insert.
Use e arphones.
Move t o a b etter a rea.
Wait a m oment f or t he u nit t o l ock i n t o t he c hannel.
SOLUTION