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TROUBLESHOOTING
First try the solutions
suggested
here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
www.whirlpool.com
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
Nothing will operate
Cooktop will not operate
Excessive heat around
cookware on cooktop
Cooktop cooking results not
what expected
Power supply cord is unplugged.
Plug into a grounded outlet.
Household fuse is blown, or a
Replace the fuse or reset the circuit breaker. If the problem
circuit breaker is tripped,
continues, call an electrician.
The control knob is not set
Push in knob before turning to a setting.
correctly.
Cookware is not the proper size.
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1/2"(1.3 cm) outside the cooking area.
Control knob set to incorrect
heat level
See "Cooktop Use" section.
Range is not level.
Level the range. See the Installation Instructions.
Oven cooking results not what
Range is not level.
Level the range. See the Installation Instructions.
expected
The temperature set was
Double-check
the recipe in a reliable cookbook.
incorrect.
Racks were positioned
See "Positioning Racks and Bakeware" section.
improperly.
Not enough air circulation around
See "Positioning Racks and Bakeware" section.
bakeware.
Batter distributed unevenly in
Check that batter is level in the pan.
pan
Incorrect length of cooking time
Adjust cooking time.
was used.
Oven door was opened during
Oven peeking releases oven heat and can result in longer
cooking,
cooking times.
Rack is too close to bake burner,
Move rack to higher position in the oven.
making baked items too brown
on bottom.
Pie crusts browning too quickly.
Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
ACCESSORIES
For accessories,
you can visit our website at www.whirlpool.com/cookingaccessories.
Canning
Unit Kit
(coil element models)
Order Part Number 242905
Cooktop
Care Kit
(ceramic glass models)
(includes cleaner, protectant, scraper, and
applicator pads)
Order Part Number 31605
Cooktop
Protectant
(ceramic glass models)
Order Part Number 31463
affresh
TM
Stainless Steel Cleaning
Wipes
(stainless steel models)
Order Part Number W10355049
affresh
TM
Cooktop
Cleaner
(ceramic glass models)
Order Part Number W10355051
affresh
TM
Stainless
Steel Cleaner
(stainless steel models)
Order Part Number W10355016
affresh
TM
Kitchen and Appliance
Cleaner
Order Part Number W10355010
Cooktop
Cleaning Pads
(ceramic glass models)
Order Part Number 31609
Cooktop
Scraper
(ceramic glass models)
Order Part Number WA906B
Granite Cleaner
and Polish
Order Part Number W10275756
Gas Grate and Drip Pan Cleaner
Order Part Number 31617A
Gourmet
Griddle
Order Part Number 4396096RB
Porcelain Broiler Pan and Grid
Order Part Number 4396923
Premium
Broil Pan and Roasting
Rack
Order Part Number W10123240
www.whirlpool.com/broilerpan
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