What
is Remote
Support?
Samsung
Remote
Support
service
offers
you one-on-one
support
with a Samsung
Technician
who can
remotely,
e
Diagnose
your TV
o
Adjust
the TV settings
for you
Perform
a factory
reset your TV
Install
recommended
firmware
updates
How
Does
it Work?
Having a Samsung
Tech remotely
service your TV is really
pretty
simple
Call Samsung
Contact
Center and
ask for remote
support,
Open the menu on your TV and go
to the Support
section.
Select Remote
Management
and
Provide
the Pin# to the agent.
The agent will then access your TV.
That's
it!