Samsung series 4 4000 User Manual page 13

Trouble Powering On Before you turn the T V on, find t he r ed l ight on the r ight or l eft bottom of y our TV. Press the p ower on button
on the T V or r emote and the l ight should blink about 5times before the T V t urns on.
If y ou find that you are having trouble powering on your Samsung tebvbion, there are anumber of t hings to check it
before making a call to the s ervice department.
•If y ou happen to be using the T V as a monitor and the s tand-by light only blinks for a few s econds when you
press the p ower button, your PC i s in sleep mode. To t ake your PC o ut of s leep mode, press akey on your
keyboard or m ove the m ouse. Then try t urning your TV o n.
If y ou're sure your power cord, remote control, and PC a re functioning properly, you may be having a cable issue. If
you have acable or s atellite box, your TV m ay appear to be off because the c able or s atellite box is not outputting a
signal. To t est the s ignal output of y our cable or s atellite box, press the g uide or i nfo button on the c able or s atellite
box remote control. If t he s creen dbplays the g uide or i nfo data, the p roblem is caused by t he b ox.
Stand Assembly • If you have any trouble assembling the stand, refer to 'Install the Stand" in the Start Up or Stand Installation Guide.
Cannot find a channel • Re-run Plug & Play or run Auto Program. (go to MENU - Channel - Auto Program)
Poor Picture First, perform tha Picture Test and to see if your TV is displaying the test image properly.
Go to _71ENU_ Support - Self Diagnosis - Picture Test
If the test image is properly displayed, the poor picture may be caused by the source or signal.
The TV image does not look as good as If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to
it did in the store, deliver HD (high definition) picture quality.
Cabb/Satellite subscribers: Try HD channels from the channel line up.
Air/Cable Antenna connection: Try HD channels after running Auto Program.
'& Many HD channels broadcast up scaled SD (Standard Definition) content. The picture quality of up
scaled SD content is low.
Adjust the Cable/Set top box video output resolution to 1080i or 720p.
The picture is distorted: macroblock • Compression of video contents may cause picture distortion, especially on fast moving pictures such as those in
error, small block, dots, pixelization, sports and action movies.
• A weak signal can cause picture distortion. This is not a TV problem.
• Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels.
Color is wrong or missing. • If you're using a component connection, make sure the component cables are connected to the correct jacks.
incorrect or loose connections may cause color problems or a blank screen.
There is poor color or brightness. * Adjust the Picture options in the TV menu. (go to Picture Mode / Color / Brightness / Sharpness)
• Adjust the Energy Saving option in the TV menu. (go to MENU - Setup - Eco Solution - Energy Saving )
• Try resetting the picture to the default picture settings. (go to MENU - Picture - Picture Reset)
There is a dotted line on the edge of • If the picture size is set to Screen Fit, change it to t 6:9.
the screen. • Change the cabb/satellite box resolution.
The picture is black and white. * If you are using an AV composite input, connect the video cable (yellow) to the Green jack of Component input 1
on the T_
When changing channels, the picture • If connected to a cable box, please try to reset it. (Reconnect the AC cord and wait until the cable box reboots. It
freezes or is distorted or delayed, may take up to 20 minutes)
• Set the output resolution of the cable box to 1080i or 720p.
Sound Problems Perform the Sound Test te confirm that Your TV audio iS properly operating.
(go to MENU _Support _ Se!f Diagnosis _ Sound Test)
If the audio is OK, the sound problem may be caused by the source or signal.
There is no sound or the sound is too • Check the volume of the device (Cabb/Sat Box, DVD, Blu-ray, etc.) connected to your T_
low at maximum volume.
The picture is good, but there is no • If you are using an external device, check the device's audio output option Ex. you may need to change your
sound, cable box's audio option to HDMI if the box is connected to your TV using an HDMI cable.
• Reboot the connected device by reconnecting the device's power cable.
The speakers are making an • Check the cable connections. Make sure a video cable is not connected to an audio input.
inappropriate noise. • For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion.
• Perform the Sound Test as explained above.
No Picture, No Video I
The TV will not turn on. • Make sure the AC power cord is securely plugged into the wall outlet and the T_
• Make sure the wall outlet is working.
• Try pressing the POWER button on the TV to make sure the problem is not the remote.
If the TV turns on, refer to 'Remote control does not work' below.
The TV turns off automatically. • Ensure the Sleep Timer is set to Off in the Time menu.
• If your PC is connected to the TV, check your PC power settings.
• Make sure the AC power cord is plugged securely into the wall outlet and the T_
• When you are watching TV connected to an antenna or cable connection, the TV will turn off after t 0 - 15 minutes
if there is no signal.
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