RCA CC641 User Manual page 83

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Return transportation, storage, and handling
costs and insurance are your sole responsibil-
ity. We accept no liability in case of damage
or
loss.
To receive a replacement unit after we have
received your unit:
1. Write the RA number on the outside of the
carton used to return the unit. Make sure
you insure your shipment in case of
damage or loss.
2. Carefully pack the unit using the original
box and packing material if possible.
3. Include with the shipment:
• A copy of your dated bill of sale to verify
your unit's warranty eligibility.
• A brief note describing your camcorder
problem.
• Your name, address and phone number.
Return transportation, storage, handling costs,
and insurance are your responsibility. We
accept no liability in case of damage or loss.
4. The representative will advise the address
to mail a cashier's check or money order
for payment if there are any out of warranty
labor or parts charges and you elected not
to use your credit card.
5. Upon receipt of your product and
applicable payment, a new or refurbished
unit will be shipped to you next day
delivery.
To have your Camcorder repaired by
an Authorized RCA Camcorder
Servicenter:
• Check with your dealer or call 1-800-336-
1900 for the Authorized RCA Camcorder
Servicenter nearest you.
• Take your unit to the Authorized RCA
Camcorder Servicenter of your choice.
• Show the Authorized RCA Camcorder
Servicenter representative your sales
receipt or other, evidence of purchase.
• Pick up your camcorder when repairs are
complete.
What your warranty does not cover:
• Adjustment of customer controls.
• Damage from misuse or neglect.
• A unit that has been modified or
incorporated into other products or is used
for institutional or other commercial
purposes.
• Batteries for remote control and clock.
• Cleaning of video/audio heads.
• Camcorders purchased or serviced outside
the U.S.A.
• Return transportation, storage and
handling costs of your unit, including
insurance for loss or damage.
• Acts of God, such as but not limited to
lightning damage.
Product Registration:
• Please complete and mail the Product
Registration Card packed with your
camcorder. It will make it easier to contact
you should it ever be necessary. The return
of the card is not required for warranty
coverage.
How State Law relates to warranty:
• This warranty gives you specific legal
rights and you may have other rights that
vary from state to state.
If you purchased your Camcorder
outside the United States:
• Contactyourdealer forwarranty
information.
81
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