Troubleshooting - Philips HTS3371D User Manual

11
Troubleshooting
Warning
• Risk of electric shock. Never remove the casing of
the Home Theater System,
To keep the warranty valid, never try to repair
the system yourself,
If you encounter problems when using the
HomeTheater System, check the following
points before requesting service. If the problem
remains unsolved, register your Home Theater
System and get support at www.philips.com/
welcome.
If you contact Philips, you will be asked for the
model and serial number of your HomeTheater
System,The model number and serial number
are on the back or bottom of your Home
Theater System. Write the numbers here:
Model No.
Serial No,
Main unit
The buttons on this Home Theater System do
not work.
. Disconnect this Home Theater System
from the power outlet for a few minutes,
then connect again.
Picture
No
o
o
o
pictu re.
See TVs manual for correct video input
channel selection. Change the TV channel
until you see the DVD screen.
Press DISC.
If you have changed the [TV Display]
setting, switch back to default mode:
1) Press_Ato open the disc compartment.
2_) Press 4.
3) Press SUBTITLE.
48 EN
If this happens when you turn on the
progressive scan setting, you have to
switch to its default mode:
1) Press A.
2_)Press 4.
3) Press AUDIO SYNC.
No picture on HDMI connection.
. Check if the HDPII cable is faulty. Replace
a new HDPII cable.
. If this happens when you change the
HDPII video resolution, you have to
switch to its default mode:
1) Press A.
2_)Press 4.
3) Press ZOOM.
Sound
No sound.
- Ensure that the audio cables are
connected and press the correct input
source (for example, AUDIO SOURCE,
USB) to select the device you want to
play.
No sound on HDMI connection.
, Sound cannot transmit through HDHII
connection if the connected device is
non-HDCP compliant or only DVI-
compatible. Make an analog or digital
audio connection.
, Ensure that the [HDMI Audio] setting is
turned on.
No sound from TV program.
o Connect an audio cable from the AUDIO
input on this Home Theater System to
the AUDIO output on your TV. Then
press AUDIO SOURCE repeatedly to
select the corresponding audio input
SO U rce,