Troubleshooting - Dell S2340T Multi User Manual

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Troubleshooting

Dell™ S2340T Monitor User's Guide
Self-Test
Built-in Diagnostics
In-Store Demo
Common Problems
Camera Problems
Touch Problem
Product Specific Problems
Universal Serial Bus Specific Problems
DisplayLink Specific Problems
WARNING: Before you begin any of the procedures in this section, follow the
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all Digital (white connector) and the Analog (blue connector) cables
from the back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test
mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.
or
Safety Instructions.