Omron 10 Series+ BP791IT Troubleshooting Manual
Hide thumbs
Also See for 10 Series+ BP791IT:
- Getting started (3 pages) ,
- Instruction manual (60 pages) ,
- Instruction manual (120 pages)
Advertisement
Quick Links
Omron 10 Series +™ BP791IT Blood Pressure Monitor Troubleshooting
This guide will help you solve problems that may occur when you're using your Omron Blood Pressure
Monitor or uploading data from it to your HealthVault account. You may find it useful also to refer to
the printed instructions that came with your device.
Troubleshooting Tips
Problem
Blood Pressure Monitor
status in Connection Center
shown as 'Your device isn't
connected'
There are measurements
on your blood pressure
device but they are not
uploading when the device
is connected
Device display is blank.
Blood pressure
measurements are
unexpectedly high or low.
Guide
Possible Causes
Connection is not well
established
Computer and device might
be out of sync
Power off
No battery power
Error in taking
measurements
Solutions
Ensure the USB cable is properly plugged
into the computer and the device.
Disconnect the USB cable and the
reconnect it, then wait several seconds
1. Disconnect the USB cable.
2. Make sure the device is turned off
by pressing start/stop.
3. Reconnect the USB cable
If you connect your cable more than 20
seconds after you take a reading,
Connection Center may not detect it. If
Connection Center does not detect it,
please disconnect the cable and reconnect
it again.
Make sure the Blood Pressure Monitor
selector is switched to the correct user (A
or B). NOTE: You can configure Connection
Center to upload data from A or B or both.
Check that the device is turned on.
If running from a wall outlet, check that the
cord is attached to both the device and
outlet.
Replace batteries, referring to the battery
installation instructions.
Check for proper placement of the battery
polarities (+ and – symbols).
Review the instructions for taking a
measurement.
Blood pressure can fluctuate throughout
the day for a number of reasons. If you
observe fluctuations outside the range your
doctor has defined as normal for you, you
may require prompt attention. Contact
your doctor.
Advertisement
Subscribe to Our Youtube Channel
Related Manuals for Omron 10 Series+ BP791IT
Summary of Contents for Omron 10 Series+ BP791IT
- Page 1 Omron 10 Series +™ BP791IT Blood Pressure Monitor Troubleshooting Guide This guide will help you solve problems that may occur when you're using your Omron Blood Pressure Monitor or uploading data from it to your HealthVault account. You may find it useful also to refer to the printed instructions that came with your device. Troubleshooting Tips Problem Possible Causes Solutions Blood Pressure Monitor Ensure the USB cable is properly plugged status in Connection Center Connection is not well into the computer and the device. shown as ‘Your device isn’t established Disconnect the USB cable and the connected’ reconnect it, then wait several seconds 1. Disconnect the USB cable. 2. Make sure the device is turned off by pressing start/stop. 3. Reconnect the USB cable If you connect your cable more than 20 There are measurements seconds after you take a reading, on your blood pressure Computer and device might Connection Center may not detect it. If device but they are not be out of sync Connection Center does not detect it, uploading when the device please disconnect the cable and reconnect is connected it again. Make sure the Blood Pressure Monitor ...
- Page 2 Device Errors Error or symbol Cause Resolution Device shows “E2” Single Mode: The monitor will attempt 1 reading. TruRead™ Mode: Cuff is under‐inflated or The monitor will attempt up to 5 times over‐inflated. After the automatic attempts, remove the arm cuff. Read, “Taking a Measurement” in the instruction manual. Take another measurement. Air plug is not connected or Check air plug connection. Take another Device shows ‘E1’ air is leaking from the arm measurement and remain still until the cuff. measurement is complete. Device shows “Battery Replace the four batteries. picture with a cross mark” Refer to “Battery Installation” in the Batteries are worn instruction manual. Check that the device is turned on. Check the battery installation for proper No Power placement of the battery polarities. Power off No Display appears on the Replace all four batteries with new ones. ...
- Page 3 If you have a problem with your device that this information does not solve, please: Refer to the printed instructions that came with your device. Phone Omron Customer Service: 1 (800) 634‐4350 Go to http://www.omronhealthcare.com Trouble with Microsoft® HealthVault Connection Center or your HealthVault™ account? If your device is working correctly and you are having problems using your HealthVault Connection Center software or connecting to your HealthVault account, go to: http://healthvault.com/help.html Here you'll be able to access HealthVault Connection Help and FAQs and HealthVault account Help. For device troubleshooting tips, go to: http://support.microsoft.com/kb/943236 If you have questions that are not answered by HealthVault Help, go to: http://www.healthvault.com/support Here you'll be able to submit a request for support to the HealthVault team. For general Microsoft support, go to http://support.microsoft.com/ Microsoft, HealthVault and the HealthVault logo are trademarks of the Microsoft group of companies. All other trademarks are property of their respective owners. Portions of this material are © 2009 Microsoft Corporation. All rights reserved. ...
Need help?
Do you have a question about the 10 Series+ BP791IT and is the answer not in the manual?
Questions and answers
When I set up the OMRON 10 BP machine for my husband I, I got his bp history on my phone. Now my bp is a mix of both of us. How can I fix this
The Omron 10 Series BP791IT stores blood pressure readings separately for two users: USER A and USER B. To separate readings, select either USER A or USER B before taking a measurement. The monitor automatically saves up to 100 readings for each user, including pulse rate. It also stores 8 weeks of Morning and Evening Averages separately for each user.
This answer is automatically generated