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Before you call for service, review this list. It may save you time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
Range is net level.
POSSIBLE
CAUSE/SOLUTION
Poor installation.
Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of range until the rack is level. When range is level, cooktop may
appear out of alignment if countertop is not level (See the Range Installation
Instructions).
Weak, unstable floor. Be sure floor is level and can adequately
support range. Contact a
carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment
may make range appear to be unlevel. Be sure cabinets are
square and have sufficient
room for range clearance.
Cannot move appliance
easily.
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
Appliance
must be accessible
for
service.
Contact builder or installer to make appliance
accessible.
Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet.
Surface element
toe hot or net hot
Incorrect surface control setting. Make sure the correct control is set for the surface area you
enough,
wish to heat.
Surface element
does net heat.
Light-weight
or warped cookware was used. Use only flat, evenly balanced, medium or
heavy-weight
cookware.
Flat pans heat much better than warped pans. Cookware materials
and weight of the material affect heating results. Heavy and medium-weight
pans heat
evenly. Because light-weight
pans heat unevenly, foods may burn easily.
Oven does not operate.
No electrical power to the appliance.
Check steps under Entire Appliance
Does Net
Operate in this Before You Call checklist.
Be sure the oven controls are set correctly for the desired function. See the Setting Oven
Controls
section or Entire Appliance
Does Not Operate in this Before You Call checklist.
The clock must be set with the time of day in order to operate the oven.
Entire appliance does not operate.
Make sure electrical cord/plug is plugged tightly into outlet.
Service wiring is not complete. Contact a Servicer
for assistance.
Electrical power outage. Check house lights to be sure. Call your local electric company for
service.
Oven light(s) does not work.
Burned-out or loose bulb. See Operating
and Replacing the Oven Lights section in this
Use & Care Manual to replace or tighten the bulb(s).
Electrical power outage. Check house lights to be sure. Call your local electric company for
service.
Oven smokes excessively
during
Meat is too close to the broil element. Reposition the rack to provide more clearance
broiling,
between the meat and the oven broil element.
Meat is not properly prepared. Remove excess fat from meat. Remove remaining fatty
edges to prevent the meat from curling, but do not cut into the lean of the meat.
Broiler Pan used without the Broiler Pan Insert or insert is covered with foil. DO NOT use the
Broiler Pan without the Broiler Pan Insert or cover the insert with foil.
Broiler Pan/Insert
or grease build-up undeneath the 6th rack position. Clean grease from
below the 6th rack position. Excessive smoking is caused by a build-up of grease or food
spatters. If the Broiler Pan/Insert is used often, clean them on a regular basis.
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