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Avoid Service
Checklist
Before calling for service, review this list. It may save both time and expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this dryer.
OCCURRENCE
POSSIBLE CAUSE
SOLUTION
Dryer does not start.
Electrical power cord is not securely plugged
Make sure the plug fits tightly in wall outlet.
in or plug may be loose.
House fuse blown or circuit breaker tripped.
Reset circuit breaker or replace fuse.
Make sure electrical line is not overloaded and the dryer is
on a separate circuit.
Thermal limiter tripped.
Call authorized service person for replacement.
Dryer runs but won't
heat.
There are 2 house fuses in the dryer circuit.
Replace fuse.
If 1 of the 2 fuses is blown, the drum may
turn but the heater will not operate.
Gas supply valve is not open (gas models).
Check to make sure supplyvalveisopen. SeeINSTALLATION
INSTRUCTIONSfor procedure.
Dryer does not have anough air supply to
See INSTALLATIONINSTRUCTIONS.
support the burner flame (gas models).
LPgassupplytankisemptyor
therehas been
Refill or replace tank.
a utility interruption of natural gas (gas
models).
Dryer should heat when utility sewice is restored.
Drying cycle takes too long,
Lint screen is clogged with lint.
Make sure all lint has been removed from the dryer lint
outside of the dryer feels
screen before starting each cycle.
too hot or smells hot.
Exhaust duct requirements have not been
Exhaustductmustbeatleast4inchesindiameterandmade
met.
of rigid or flexible metal.
When in place, the duct must have no more than two 90 °
bends and must not exceed length listed in INSTALLATION
INSTRUCTIONS.
Electric dryer is connected to a 208 volt
Drying time will be 20% longer than drying on a 240 volt
circuit,
circuit.
Drying procedures have not been followed.
See Drying Procedures,
page 4.
Outside exhaust hood or exhaust duct may
Clean out any obstruction.
be clogged or restricted.
High humidity.
Use a dehumidifier near the dryer.
Excessive wrinkling.
Dryer is overloaded.
Do not overload. See Drying Procedures, page 4.
Items left in dryer too long.
Remove items as soon as cycle ends.
Insufficient sorting of items.
See Drying Procedures, page 4.
Drying temperature too high.
Follow fabric care label instructions.
Scratching orchipping of the
drum finish.
Foreign objects such as coins, pins, dips or
buttons are inside the dryer.
Permanently attached items such as belt
buckles, zippers and fasteners may be hitting
the inside of the drum.
Always
remove foreign
objects from
pockets
before
laundering. Remove objects from drum and restart dryer.
It may be necessary to baste a scrap of material securely
around ornaments before drying to prevent scratching and
damage to the dryer.
Drum
damage
caused
by foreign
objects
or
permanently
attached
items is not covered
by the
warranty.
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