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Before
you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Range is not level.
Poor installation.
Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of range until the rack is level. When range is level, cooktop may
appear
out of alignment
if countertop
is not level.
Weak, unstable
floor. Be sure floor is level and can adequately
support
range. If floor is
.......
sagging or s!opping, contact a carpenter to correct the situation- ..................................................................
Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are
Cannot move
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
appliance
easily,
Contact builder or installer to make appliance
accessible.
Appliance must
..........................................................................
be accessible
for
Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
service.
Entire range or oven
Make sure cord/plug is plugged tightly into outlet.
does not operate.
Service wiring is not complete. Call an authorized servicer.
Electrical power outage. Check house lights to be sure. Call your local electric company for
service.
Cool(top control
Cooktop control has detected a fault or error condition. Try turning electrical power supply
displays any E code
OFF and back ON to cooktop in order to reset Cooktop main controls. If fault recurs, record
error
(ex.;
EO::[4)
the fault number
and call an authorized
servicer for assistance.
Oven control
beeps
Electronic control has detected
a fault condition.
Press CANCEL to clear the display and stop
and displays
any 1 =
beeping.
Reprogram
oven. If fault recurs, record fault number. Press CANCEL and call an
code
error
(ex.:
Fll)
authorized
servicer for assistance.
Oven
light
does not
Replace or tighten
bulb. See Changing Oven Light section in this Use & Care Guide.
work.
Electrical power outage. Check house lights to be sure. Call your local electric company for service.
Surface unit does
No power to the appliance. Check steps under "Entire Range or Oven Does Not Operate" in
not heat.
this Before you Call checklist.
Incorrect control setting. Make sure the correct control is on for the surface unit to be used.
Surface units too
Incorrect
control setting.
Make sure the correct control is on for the surface unit to be used.
hot or not hot
Lightweight
or warped pans use& use only flat' eVeniY balanCedl medium or heavyweight .....
enough,
cookware. Flat pans heat better than warped pans. Cookware materials and weight of the
material affect heating. Heavy-and medium- weight pans heat evenly. Because lightweight
pans heat unevenly, foods may burn easily.
Drip bowls
are
Foods with acids, such as tomatoes, if allowed to stand in/on bowls will cause corrosion.
pitting or rusting.
Remove and wash drip bowls as soon as possible after spillover.
ii
Normal environment.
Houses along sea coast are exposed to salt air. Protect bowls as much
as possible from direct exposure to salt air.
Drip bowls
turning
Bottom surface of cookware extends beyond surface elements and touches cooktop surface.
color or distorted
This can cause high enough temperatures to discolor the drip bowls. DO NOT use cookware
out of shape,
of this type. Pan sizes should be matched
to the size of the element.
Replacement
drip
Metalmarl(s.
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks.
"Cooktop Cleaning - Ceramic Glass Cooktop Models" section under General Cleaning.
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