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2Wire Gateway None User Manual

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  • Page 1 2Wire Gateway User Guide...
  • Page 2 Notice to Users ©2007 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine- readable form without prior written approval. 2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION, IN NO EVENT SHALL 2WIRE, INC.

  • Page 3: Table Of Contents

    Contents Introduction Networking Technology Overview ........... . 1 System Tab Viewing Your System Summary .
  • Page 4 Setting up a Private Network ..........30 Setting Up a Public Routed Subinterface .
  • Page 5 Local Network - Wireless Settings Page ..........78 Customizing Security Settings .

  • Page 6: Introduction

    The 2Wire gateway allows you to create a network with your computers and peripheral devices. Following are just a few of the benefits derived from using the 2Wire gateway to network your home or office. High performance integrated modem. 2Wire’s technology improves DSL homes further away from the local exchange.

  • Page 7: System Tab

    System Tab This chapter describes the 2Wire gateway System features. Note: 2Wire recommends that you use Internet Explorer 5.5 (or higher) or Netscape 6 (or higher). Viewing Your System Summary The System Summary page provides general information and links to your system’s most commonly used features.

  • Page 8: Network At A Glance Panel

    System Area of the Network at a Glance Panel The System area of the Network at a Glance panel displays your 2Wire gateway model name, the version of gateway software that you are using, and the status of your gateway password.

  • Page 9: Broadband Link Area Of The Network At A Glance Panel

    View summary link. Broadband Link Launching the 2Wire Bandwidth Meter The Bandwidth Meter measures the maximum data throughput obtained from 2Wire’s Web site to your system. Because it tests the speed over the Internet, your results may vary, depending on Internet conditions.

  • Page 10: Enabling Enhanced Services

    Web browser. Web Remote Access authenticates and encrypts access between the Web browser and the 2Wire gateway, enabling you to securely access and download important files or manage other enhanced services such as Parental Controls or Firewall Monitor.

  • Page 11: Setting A System Password

    To set your system password: • Open a Web browser and access the gateway user interface by entering http://gateway.2wire.net. • Click the tab. System •...

  • Page 12: Resetting The System Password

    Optional: In the Enter Your Hint field, enter a hint. A hint is a word, phrase, or question that reminds you what the password is. There is an I forgot the password link on the password entry page. When you click this link, it shows you your hint and allows you to enter your password.

  • Page 13: Changing Your Time Zone Settings

    Submit Changing Your Time Zone Settings The 2Wire gateway sets the time automatically using time servers on the Internet. It retrieves date/time information in Greenwich Mean Time (GMT). Your local time is set using the Time Zone setting you configured when you set up your system. If your Time Zone is incorrectly set, you can change it in the Edit Date and Time Settings page.

  • Page 14: Viewing System Details

    The System Details page provides information about your gateway, any enhanced services you may have, and provides a link that you can use to restart your system. To view the System Details page: • Open a Web browser and access the gateway user interface by entering http://gateway.2wire.net. • Click the tab.

  • Page 15: Broadband Link Tab

    Broadband Link Tab This chapter describes the 2Wire gateway Broadband Link features, and provides detailed instructions on how to customize your broadband settings. Viewing Your Broadband Link Summary The Broadband Link Summary page provides general information about the current status of your broadband link connection and your system configuration.

  • Page 16: Connection Speed

    Connection Speed Connection Speed shows the incoming and outgoing data rates of your DSL connection, measured in kilobits per second (Kbps). Incoming is the speed of data flowing from the Internet to your network; Outgoing is the speed of data flowing from your network to the Internet. Connection Information Connection Information shows the following basic system configuration information: •...

  • Page 17: Connection Details

    Connection Details The View connection details link accesses the Broadband Link Details page, which displays technical information about your broadband connection. Technical support representatives use this information to help troubleshoot problems with your broadband connection. Figure 8. View Broadband Link Details Page The following table shows the information that may be displayed on the Broadband Link Details page.
  • Page 18 Item DSL Connection DSL Line (Wire Pair) Protocol Downstream Rate Upstream Rate Channel Current Noise Margin Current Attenuation Current Output Power DSLAM Vendor Information PVC Info Internet Connection Details Connection Type Description The DSL signal can be transmitted on Line 1 (inner pair) or Line 2 (outer pair).
  • Page 19 Part of the Internet address settings. The default gateway is a device your 2Wire gateway communicates with directly to give you access to the Internet. If you receive your Internet address settings automatically, the subnet mask has been set for you.
  • Page 20 This field informs you that the check has been performed and whether or not it was successful. The gateway periodically checks the connection between itself and the 2Wire Component Management System. This field informs you that the check has been performed and whether or not it was successful.

  • Page 21: Monitor Internet Connection

    Web site could be affected by many different factors. If you experience slow performance on a particular Web site, you can use the 2Wire Bandwidth Meter to verify whether this is isolated to that particular Web site, or if it is a more general occurrence.

  • Page 22: Viewing Statistics

    You will not be able to access the Internet until the test is complete. Viewing Statistics The View Broadband Link Statistics page shows statistics associated with the 2Wire gateway broadband link, including cumulative DSL statistics. To access the Broadband Link Statistics page: •...
  • Page 23 • Click the Statistics link under the tab to open the View Broadband Link Statistics page. Figure 10. View Broadband Link Statistics Page The Transmit and Receive Data panel displays the following information. • Transmit. The cumulative number of IP packets transmitted, the cumulative number of IP payload bytes transmitted, and the number and percentage transmitted in error.
  • Page 24 DSL Severely Errored Seconds DSL Corrected Blocks Description The number of ATM cell header CRC errors since the 2Wire gateway was last restarted, and the elapsed time since the last cell header error. The number of ATM loss of cell delineation errors since the 2Wire gateway was last restarted, and the elapsed time since the last loss of cell delineation error.

  • Page 25: Using Advanced Settings

    ONLY if you are very familiar with DSL and networking technology. To access the Broadband Link Advanced Settings page: • Open a Web browser and access the gateway user interface by entering http://gateway.2wire.net. • Click the tab. Broadband Link...

  • Page 26: Modifying Dsl And Atm Settings

    • Click the Advanced Settings link under the tab to open the Broadband Link Advanced Settings page. Figure 11. Broadband Link Advanced Settings Page Modifying DSL and ATM Settings By default, the gateway automatically detects which DSL line to use. The DSL and ATM panel allows you to select a DSL line and manually configure your ATM settings.

  • Page 27: Modifying Broadband Connection Settings

    From the ATM Encapsulation drop-down menu, select Bridged LLC, Bridged VC-Mux, Routed LLC, or Routed VC-Mux. In the ATM/PVC Search field, click the Click SAVE Modifying Broadband Connection Settings The Broadband Connection panel allows you to modify your broadband connection. From the Connection Type drop-down menu, select the connection type: PPPoE, PPPoA, Direct IP (DHCP or Static), or Routed IPoA.

  • Page 28: Modifying The Broadband Ip

    Modifying the Broadband IP By default, the gateway automatically obtains its Internet address. The Broadband IP panel allows you to manually configure your Internet address settings. Click the Manually configure IP address settings In the IP address field, enter the IP address you want the gateway to use. In the Subnet Mask field, enter the subnet mask you want the gateway to use.

  • Page 29: Home Network Tab

    — either a personal computer used by a household member, or a computer that is dedicated to a specific use (such as a Web server that hosts online games). The status of each device is shown in the Local Devices list in your 2Wire gateway user interface.
  • Page 30 Each device on your home network is represented with a computer icon. If the “show inactive devices” option is enabled, and the device becomes inactive because it is powered off or removed from your network, this icon will display as Inactive. Note: For additional information, refer to “Showing a Device as Inactive”...

  • Page 31: Understanding The Status At A Glance Panel

    Your 2Wire gateway has an integrated wireless access point, which enables you to connect your wireless- enabled computers to your home network. By default, the 2Wire gateway ships with WEP enabled and a preconfigured network name. The default WEP key is located on the bottom of the gateway, next to the serial number.
  • Page 32 Home Network Tab • Click the Wireless Settings link to open the Configure the Wireless Network page. Figure 13. Configure the Wireless Network Page...

  • Page 33: Customizing Security Settings

    You should always enable encryption for wireless communication. When encryption is enabled, you must define an encryption key for the 2Wire gateway’s wireless access point and configure that same key on each wireless client that will use your 2Wire gateway wireless network.

  • Page 34: Configuring Mac Filtering

    Configuring MAC Filtering The Media Access Control (MAC) address is a unique number assigned to computer hardware. When setting up your network, you can set your Wireless Broadband Router to give access only to certain MAC addresses. By doing so, you limit access only to your computer hardware and no one else's. In the MAC Filtering pane, click the Click the checkbox.

  • Page 35: Configuring Advanced Settings

    Setting up a Private Network By default, the 2Wire gateway uses the 192.168.1.0/255.255.0.0 IP address range. You can select from two additional IP address ranges, or configure the network settings manually. You should manually configure these settings ONLY if you thoroughly understand IP internetworking, because an incorrect configuration can cause unpredictable results.
  • Page 36 Home Network Tab • Click the Advanced Settings link under the tab to open the Edit Advanced Home Network Settings page. Figure 14. Advanced Home Network Settings Page...

  • Page 37: Setting Up A Public Routed Subinterface

    IP addresses. If you are using the 2Wire Network Support Tool, you can renew the DHCP lease by selecting “Refresh Network Connection” in the Network Support Tool menu.

  • Page 38: Setting Up A Public Proxied Subnet

    Default DHCP Pool IP addresses from those pools. Showing a Device as Inactive To show a device as Inactive: Open a Web browser and access the 2Wire gateway user interface. Click the tab. Home Network Click the Advanced Settings link under the tab.

  • Page 39: Voip Network Tab

    VoIP Network Tab This chapter describes the 2Wire gateway VoIP Network features, and provides detailed instructions on setting up a VoIP network. Configuring the VoIP Phones To configure VoIP via the gateway user interface, follow these steps. Access the gateway user interface by opening a web browser and entering http://gateway.2wire.net.
  • Page 40 Click NEXT to continue. The Set Up Phones (Step 1: Phone Wiring) page displays. Follow the on-screen instructions. Click NEXT. The Step 2: Set Up Phone Lines page opens. Activate a line by checking the box next to Phone Number/Userid. Click The account is based on username or phone number.
  • Page 41 VoIP Network Tab and password in the Auth Username and Auth Password boxes under the Credentials subheading. Click to continue. Next, the Phone Settings page opens. SUBMIT The Phone Settings page allows you to match each telephone to a phone line.To do so, click EDIT...
  • Page 42 In the Phone Name field, select a name to associate with the phone. If you have more than one digital voice line, in the Assign Number field select the phone line you wish to associate with this phone. Click to continue. The Phone Settings (Step 3: Match each Phone to a Line) page displays. SUBMIT Check the box next to each phone line to activate it.
  • Page 43 Once the VoIP server configuration settings have been implemented, open a browser and enter http:// gateway.2wire.net. Click the Voice Network tab. The View Voice Network page displays. You can view the status of your VoIP line(s) in the Status at a Glance section.

  • Page 44: Firewall Tab

    Network Address Translation (NAT). Translates a local network’s IP address to an external address maintained by the 2Wire gateway, effectively “hiding” the existence of a home network to the Internet. The 2Wire gateway then uses this external address to communicate with the Internet on behalf of devices connected to the local network.

  • Page 45: Viewing Your Firewall Summary

    The Firewall Summary page provides summary information and links to the most commonly used security- related features of your system. To access the Firewall Summary page: • Open a Web browser and access the gateway user interface by entering http://gateway.2wire.net. • Click the tab to open the View Firewall Summary page. Firewall Figure 15.

  • Page 46: Hosting An Application

    Firewall page. Hosting an Application When you host an application on your network for Internet users to access, you must configure the 2Wire gateway firewall to pass through specific application data to a selected computer. To host an application: •...
  • Page 47 • Click the Firewall Settings link under the tab to open the Edit Firewall Settings page. Figure 17. Edit Firewall Settings Page From the pull-down menu, select the computer that you wish to host the application. Select a computer Click the Allow individual application(s) In the Applications panel, select an application.

  • Page 48: Updating The Application Profile List

    To create a new application profile: • Open a Web browser and access the gateway user interface by entering http://gateway.2wire.net. • Click the tab. Firewall •...
  • Page 49 • In the Applications panel, click the page. Figure 18. Edit Application Page link to open the Edit Application Add a new user-defined application Firewall Tab...
  • Page 50 Repeat these steps for each port or range of ports required for the application profile. To edit or delete an application profile: • Open a Web browser and access the 2Wire gateway user interface by entering http://gateway.2wire.net. • Click the tab.

  • Page 51: Allowing All Applications (Dmzplus)

    • In the Applications panel, click the Application page opens. Figure 19. Select a Hosted Application Page In the User-Defined Application Profiles panel, highlight the application you wish to edit or delete. To edit the application profile, click changes to the application profile and click g.
  • Page 52 A computer in DMZplus mode is less secure because all available ports are open and all incoming Internet traffic is directed to this computer. To configure DMZplus: • Open a Web browser and access the 2Wire gateway user interface by entering http://gateway.2wire.net. • Click the tab.

  • Page 53: Viewing The Firewall Log

    Restart the computer. Viewing the Firewall Log The 2Wire gateway keeps a log of all firewall-related events that occur. Each log entry contains the date and time the event occurred, the severity level of the event, and details about the event.
  • Page 54 • Click the Firewall Log link under the tab to open the View Firewall Log page. Figure 21. View Firewall Log Page The following table provides additional information about the log entries. Severity • Info. Informational only—the event does not imply a threat to network security.

  • Page 55: Configuring The Firewall (Advanced)

    Configuring the Firewall (Advanced) The Edit Advanced Firewall Settings page allows you to configure advanced features on your firewall. Figure 22. Edit Advanced Firewall Settings Page Note: These features should be used only if you are thoroughly familiar with firewalls and networking.

  • Page 56: Enabling Advanced Security

    Enabling Advanced Security Your 2Wire gateway firewall already provides a high level of security. You can configure the firewall to provide advanced security features, including stealth mode, strict UDP , or block pings. Stealth Mode In normal firewall operation, when an unknown remote device makes a request to connect to a user’s network the firewall does not allow the connection to be made and responds with a “connection not...
  • Page 57 • Click the Advanced Settings link under the tab to open the Edit Advanced Firewall Settings page. In the Security pane, click the Click SAVE checkbox. Stealth Mode Firewall Tab...

  • Page 58: Block Ping

    IP address (for example, 105.246.172.72) from the domain name (for example, www.mynetwork.com). If you enable Block Ping, your network will block all ping requests. To block ping: • Open a Web browser and access the 2Wire gateway user interface by entering http://gateway.2wire.net. • Click the tab.

  • Page 59: Strict Udp Session Control

    Strict UDP instructs the 2Wire gateway to be more restrictive about what packets are allowed to transmit over an established connection from a local network computer to the Internet. In addition to relying on information about the destination (3-tuple), the 2Wire gateway will also use information about the source of the connection (5-tuple).

  • Page 60: Allowing Inbound And Outbound Traffic

    If you configure the firewall to block an Inbound protocol, you may disable support for hosted applications that require that type of protocol. To block an Inbound or Outbound protocol: • Open a Web browser and access the 2Wire gateway user interface by entering http://gateway.2wire.net. • Click the tab.
  • Page 61 Invalid TCP Flag Attacks (NULL/ XMAS/Other) Invalid ICMP Detection Miscellaneous To disable attack detection for a specific port: • Open a Web browser and access the 2Wire gateway user interface by entering http://gateway.2wire.net. • Click the tab. Firewall Description and Action Taken...
  • Page 62 • Click the Advanced Settings link under the tab to open the Edit Advanced Firewall Settings page. Figure 23. Edit Advanced Firewall Settings Page In the Attack Detection panel, deselect the appropriate checkbox. Click SAVE Firewall Tab...

  • Page 63: System Summary

    This chapter describes the 2Wire gateway Management and Diagnostic Console (MDC). The Management and Diagnostic Console provides information about the status of the 2Wire gateway, its broadband network connections, attached home networking devices, system and security information, and a running log of any error conditions.
  • Page 64 Link Manager Detailed Log Note: The link groups that display are dependent on the 2Wire gateway model. For example, DSL Diagnostics will display only if a user has a gateway that connects to the Internet via DSL. Management and Diagnostic Console...

  • Page 65: System Summary Page

    Troubleshooting pages allow you to view detailed logs that maintain a record of all significant 2Wire gateway events, and to perform diagnostic tests. For example, if you are experiencing connection problems you can use the Ping tool on the WAN Tests page to ensure that the 2Wire gateway can “ping” a designated IP address.

  • Page 66: Remote Management Feature

    Advanced - Static Routes • Advanced - DNS Resolve • Advanced - Traffic Shaping The following section shows Management and Diagnostic Console pages and describes how to use the information provided to troubleshoot the 2Wire gateway. Management and Diagnostic Console...

  • Page 67: System Summary Page

    System Summary Page The System Summary page shows general information about the 2Wire gateway, its configuration, and components. Figure 24. MDC System Summary Page Depending on the service provider and the components installed, the System Summary page includes the following information:...
  • Page 68 Configuration Key Code The key code associated with the current provisioning settings. The value is Unprovisioned if the 2Wire gateway has not yet been provisioned. System Time The day, month, year, and time; or “Retrieving date and time settings from Internet” if not set.

  • Page 69: Broadband Link - Summary Page

    Broadband Link - Summary Page The Broadband Link - Summary page allows you to view 2Wire gateway broadband connectivity-related settings, and reset the Broadband Link and ISP Connection. Figure 25. MDC Broadband Link Summary Page The Broadband Link – Summary page includes the following information:...
  • Page 70 PPPoE. IP Address Range The broadband address of the 2Wire gateway. Subnet Mask The subnet mask to be used by the 2Wire gateway on the broadband link. Gateway The IP address of the default gateway (default router) that the 2Wire gateway connects to on the broadband link.
  • Page 71 ISP Connection Description The IP address of the primary DNS server that the 2Wire gateway is to use for DNS name resolution on the broadband link. The IP address of the secondary DNS server that the 2Wire gateway is to use for DNS name resolution on the broadband link.

  • Page 72: Broadband Link - Statistics Page

    Broadband Link - Statistics Page The Broadband Link - Statistics page shows statistics associated with the 2Wire gateway broadband link. Note: To update the information displayed on this page, click the browser’s Refresh button. Figure 26. MDC Broadband Link Statistics Page The Broadband Link –...
  • Page 73 Item Current Connection Transmit Receive Transmit Receive To reset the broadband link statistics, click the Description Current Noise Margin. The current downstream and upstream noise margin in dB. Current Attenuation. The current downstream and upstream DSL attenuation in dB. Current Output Power. The current downstream and upstream DSL transmit and receive power in dB.

  • Page 74: Broadband Link - Detailed Dsl Statistics Page

    Broadband Link - Detailed DSL Statistics Page Note: This link is present only if the 2Wire gateway connects to the Internet via ADSL. The Broadband Link – Detailed DSL Statistics page shows a set of cumulative DSL statistics associated with the 2Wire gateway.
  • Page 75 2Wire gateway was last restarted, and the elapsed time since the last line search initialization. The number of DSL loss of signal failures since the 2Wire gateway was last restarted, and the elapsed time since the last loss of signal failure.
  • Page 76 ISP Connection Establishment To reset the DSL statistics, click the Description The number of severely errored seconds since the 2Wire gateway was last restarted, and the elapsed time since the last severely errored second. The number of corrected DSL superframes that had data errors detected during reception.

  • Page 77: Broadband Link - Configuration Page

    Broadband Link - Configuration Page The Broadband Link – Configuration page allows you to modify specific broadband connection settings. Figure 28. MDC Broadband Link Configuration Page Note: Modifying the settings on this page can impact the ability of computers on the local network to access the broadband connection.

  • Page 78: Modifying Dsl And Atm Settings

    (always-on). If the value is between 1 to 10080 minutes, the PPP session will timeout if the 2Wire gateway does not detect outbound traffic destined for the Internet in the specified time. When the 2Wire gateway detects outbound traffic, the session is reestablished.

  • Page 79: Modifying Hardware Address

    Click the Manually configure your DNS information In the Primary Server field, enter the IP address of the primary DNS server that the 2Wire gateway is to use for DNS name resolution. In the Secondary Server field, enter the IP address of the secondary DNS server that the 2Wire gateway is to use for DNS name resolution.

  • Page 80: Local Network - Status Page

    IP Network Subnet Mask DHCP Range Description The IP address allocated to the 2Wire gateway. The IP address used by the network. The subnet mask allocated to the 2Wire gateway. The range of IP addresses available on the network, the number of addresses Allocated, and the number of addresses Remaining.
  • Page 81 Item DHCP Timeout Devices Ethernet Wireless (802.11) Public Network Router Address Subnet Mask Bridge Network Router Address Subnet Mask Note: If you have Enhanced Services (such as Internet Access Control) installed, the specific service and its status display in the Devices panel. Description The time, in minutes, before the DHCP lease must be renewed.

  • Page 82: Local Network - Statistics Page

    Local Network - Statistics Page The Local Network – Statistics page shows information about the interfaces on the local network. Figure 30. MDC Local Network Statistics Page The Local Network – Statistics page includes the following information: Item Ethernet Transmit Description The cumulative number of frames transmitted over the Ethernet home network interface, the number of payload...
  • Page 83 Item Receive Wireless (this field is present only on wireless 2Wire gateway models) Transmit Receive Transmit Receive To reset the local network statistics, click the Description The cumulative number of frames received over the Ethernet home network interface, the number of payload bytes received, and the number and percentage of received packets in error.

  • Page 84: Local Network - Device List Page

    Local Network - Device List Page The Local Network - Device List page displays information about each device in the local network. Figure 31. MDC Local Network Device List Page The following information is displayed. • Identity. The name of the device. If the device does not have a name associated with it, the device IP address is displayed.

  • Page 85: Local Network - Wireless Settings Page

    • Network Name. The name assigned to your wireless network. The default is 2WIREXXX, where XXX represents the last three digits of your 2Wire gateway serial number (for example, 2WIRE954). • Channel. The radio frequency band the access point uses for your wireless network (the default is 6).

  • Page 86: Customizing Security Settings

    You should always enable encryption for wireless communication. When encryption is enabled, you must define an encryption key for the 2Wire gateway’s wireless access point and configure that same key on each wireless client that will use your 2Wire gateway wireless network.

  • Page 87: Local Network - Configuration Page

    Local Network - Configuration Page Note: To access this page, your organization must have the Remote Management feature enabled. If the feature is not enabled, an error message will display when you click the link to access this page. The Local Network - Configuration page allows you to change the gateway’s default local network settings. You must click the button for changes to take effect.

  • Page 88: Public Routed Subinterface Settings

    Router error page displays in the gateway user interface if the gateway detects the presence of a third-party router. If a third-party router is connected to the 2Wire gateway, the network can become unstable because both devices are trying to manage private IPs via NAT.

  • Page 89: Firewall - Settings Page

    Firewall - Settings Page Note: To access this page, your organization must have the Remote Management feature enabled. If the feature is not enabled, an error message will display when you click the link to access this page. The Firewall - Settings page allows you to configure the firewall to pass through specific application data to a selected computer.

  • Page 90: Hosting An Application

    Hosting an Application To host an application on the gateway’s network for Internet users to access (such as a Web server), the firewall must be configured to allow users on the Internet to access it. To host an application: From , select a computer from the pull-down menu.
  • Page 91 To create an application profile: Click the Add a new user-defined application link. The Edit Application page opens. Figure 36. MDC Firewall Edit Application Page In the Application Name field, enter a name for the application profile. In the Protocol field, click the definition for each.

  • Page 92: Allowing All Applications

    Allowing all applications DMZplus is used for hosting applications if an application will not operate properly using the “Allow individual application(s)” option. When in DMZplus mode, the designated computer: • Shares the gateway’s IP address. • Appears as if it is directly connected to the Internet. •...

  • Page 93: Firewall - Detailed Information Page

    Firewall - Detailed Information Page Note: To access this page, your organization must have the Remote Management feature enabled. If the feature is not enabled, an error message will display when you click the link to access this page. The Firewall - Detailed Information page shows detailed information about the gateway’s firewall. Figure 37.

  • Page 94: Firewall - Advanced Settings Page

    Firewall - Advanced Settings Page Note: To access this page, your organization must have the Remote Management feature enabled. If the feature is not enabled, an error message will display when you click the link to access this page. The Firewall - Advanced Settings page allows you to configure the gateway’s firewall. Figure 38.

  • Page 95: Enabling Security Features

    Disabling Attack Detection By default, the 2Wire gateway firewall rules block the attack types listed in the Attack Detection pane. Some hosted applications require that the user open specific ports (for example, TCP or UDP) to allow outside users to access their network.

  • Page 96: Voice Server - Summary Page

    Management and Diagnostic Console Voice Server - Summary Page Note: This link is present only if the 2Wire gateway is VoIP-enabled. The Voice Server - Summary page shows summary information about the voice line(s) and their profile mappings.

  • Page 97: Voice - Configure Server Page

    Voice - Configure Server Page Note: This link is present only if the 2Wire gateway is VoIP-enabled. The Voice - Configure Server page allows you to edit a profile that is associated with your VoIP services, and is used primarily for test purposes.
  • Page 98 The Edit VoIP Settings panel displays the current SIP settings, and allows you to edit the settings. The following table describes the fields. Server IP Address Port Number of Lines End Point Domain Register Expire Time Register Retry Interval By default, the Show CID Names the gateway to display the configured outbound caller ID information.
  • Page 99 From the left navigation field under the Voice subheading, click Configure Line Association. The Voice - Associate Server page opens. Choose a line and associate it with a server from the pull-down menu. If applicable, repeat the process with another VoIP line. Click SUBMIT. Management and Diagnostic Console...
  • Page 100 Management and Diagnostic Console The Voice Server - Summary page displays. Active profiles are listed, as are Line/Profile associations. To make any changes, return to the previous step.

  • Page 101: Troubleshooting - Dsl Diagnostics Page

    Management and Diagnostic Console Troubleshooting - DSL Diagnostics Page The Troubleshooting - DSL Diagnostics page displays data associated with the 2Wire gateway’s DSL link. Figure 40. MDC Troubleshooting DSL Diagnostics Page...

  • Page 102: Analyzing General Information

    Analyzing General Information The General Information pane shows diagnostic information for the current DSL connection (or connection attempt). These values are also listed in the last row of the Training History pane. Item Description DSLAM Lists information about the DSLAM, including country, DSLAM vendor, and specifics.

  • Page 103: Reviewing Training History

    Item Description Impulse Noise Indicates the number of Comp. Tones compensation tones on which impulse noise is detected. For non-interleaved lines with impulse noise, the connect rate will be lowered to avoid excessive errors on the line; however, impulse noise may vary with time, so connect rates may vary accordingly.
  • Page 104 Item Description Max 2 Latest estimate of maximum achievable rate adjusted for changing line conditions. Max 3 Current or final estimated maximum achievable rate without impulse noise compensation. Mgn 1 Noise margin (in dB) at the start of the connection. Mgn 2 Latest noise margin adjusted for changing line conditions since the connection was first established.

  • Page 105: Reviewing Bitloading

    Item Description Exit Code Indicates the reason for a lost connection or a terminated training attempt. Following are examples of the typical values that can be represented: ERR_LOF_LIMIT - Retrained due to loss of framing. ERR_LOS_LIMIT - Retrained due to loss of signal. ERR_HI_BER_LIMIT - Retrained due to excessive CRCs.

  • Page 106: Troubleshooting - Event Log Page

    Troubleshooting - Event Log Page The Troubleshooting – Event Log page displays all security related events for the broadband and local network. Log information is stored in an 8 KB buffer. When the buffer is full, the oldest items are purged from the log.
  • Page 107 Warning indicates an unexpected condition that does not affect the 2Wire gateway’s ability to operate (for example, a network problem or the 2Wire gateway is not configured properly). For events that involve the transfer of packets, the following additional information is displayed.

  • Page 108: Troubleshooting - Network Tests Page

    Figure 42. MDC Troubleshooting Network Tests Page The Ping test allows you to ensure that the 2Wire gateway can send data packets to (ping) a remote host. The Traceroute test traces the number of times a data packet sent from the 2Wire gateway is routed before...
  • Page 109 To perform a ping or traceroute test: From the drop-down menu, select Ping or Traceroute. In the Host field, enter the URL of the host location to which you wish the 2Wire gateway to send the ping or traceroute. In the Test field, enter the number of times you want the ping to occur (the maximum is 25) or the number of hops you want traceroute to trace.

  • Page 110: Troubleshooting - Upgrade History Page

    Hardware version Software version Upgrade Log Description The 2Wire gateway model number. The current 2Wire gateway hardware version. The current 2Wire gateway software version. The initial software version, and a record of the last 10 upgrades. Management and Diagnostic Console...

  • Page 111: Troubleshooting - Resets Page

    If the feature is not enabled, an error message will display when you click the link to access this page. The Troubleshooting – Resets page allows you to reset various components associated with the 2Wire gateway network. Figure 44. MDC Troubleshooting Resets Page button in the Local Network field clears all devices from the Local Network list.
  • Page 112 Broadband Link field allows you to reset the 2Wire gateway broadband link. For Reset 2Wire gateway models with a DSL connection, this means the DSL connection is reset. button in the Gateway field allows you to restart the 2Wire gateway. During 2Wire gateway restart,...

  • Page 113: Advanced - Syslog Settings Page

    Advanced - Syslog Settings Page The Advanced - Syslog Settings page allows users to maintain a history of security events greater than the capacity of the 2Wire gateway by enabling a syslog server. Note: Use of this feature requires a UNIX or Linux computer running a syslog daemon.

  • Page 114: Advanced - Provisioning Info Page

    Management and Diagnostic Console Advanced - Provisioning Info Page The Advanced – Provisioning Info page displays the parameters with which the 2Wire gateway was provisioned. Figure 46. MDC Advanced Provisioning Information Page...
  • Page 115 The gateway provisioning parameters are dynamic, and vary depending on the software version that the gateway is running. • Module Configuration. Configuration parameters for modules listed in the Advanced Link Manager States page. The parameters are set by broadband provisioning. •...

  • Page 116: Advanced - Configure Time Services Page

    Figure 47. MDC Advanced Configure Time Services Page During the 2Wire gateway setup process, you specify the time zone in which you are located so that the time and date are automatically displayed in the 2Wire gateway user interface. These time settings are displayed in the Current Time Settings panel, which shows the current date, time, time zone, and whether the time was automatically or manually configured.
  • Page 117 To manually set the time and date: Check the checkbox. Enable In the Time field, enter the time in 24-hour HH:MM:SS format (for example, 10:02:11). In the Date field, enter the date in YYYY/MM/DD format (for example, 2006/10/09). From the Time Zone pull-down menu, select the time zone. The available time zones are Hawaii, Alaska, Pacific, Mountain, Arizona, Central, Eastern, Indiana, and Atlantic (Canada).

  • Page 118: Advanced - Configure Services Page

    If the feature is not enabled, an error message will display when you click the link to access this page. The Advanced – Configure Services page allows you to enable the 2Wire gateway to operate in bridged mode, change the timeout settings for NAT, enable notification messages, enable the SIP ALG, and change the upstream maximum transmission rate.
  • Page 119 IMPORTANT: Bridged mode is intended for testing purposes only, as in WT-062 (ADSL), BER (Bit Rate Error), or industry standard performance tests. When routed mode is disabled, the 2Wire gateway can no longer be managed via CMS, and any DSL connection will require an external PPP connection (via software of third-party hardware).
  • Page 120 c. Click Internet Protocol (TCP/IP), then click the d. In the General tab, click the Use the following IP address In the IP address field, enter an IP address between 172.16.1.1 to 172.16.1.32. In the Subnet mask field, enter 255.255.0.0. In the Default gateway and Preferred DNS server fields, enter 172.16.0.1.

  • Page 121: Changing Timeout Parameters

    The MTU (Maximum Transmission Unit) is the largest size packet or frame, specified in octets (eight-byte bits), that can be sent from a computer to the network. The 2Wire gateway’s MTU varies, depending on the connection type used (for example, PPP or direct IP).
  • Page 122 To change the gateway’s upstream MTU: In the Force Upstream MTU field, enter the value specified by the service provider. Click the button. Submit Management and Diagnostic Console...

  • Page 123: Advanced - Static Routes

    Advanced - Static Routes Note: To access this page, your organization must have the Remote Management feature enabled. If the feature is not enabled, an error message will display when you click the link to access this page. The Advanced - Static Routes page allows you to manually configure static routes that specify the transmission path data must follow between devices on the gateway network.
  • Page 124 The Route List shows a list of static routes defined by the user. For each user-defined static route, the following information is displayed: • Subnet IP • Subnet Mask • Gateway • Interface Management and Diagnostic Console...

  • Page 125: Advanced - Dns Resolve Page

    Advanced - DNS Resolve Page Note: To access this page, your organization must have the Remote Management feature enabled. If the feature is not enabled, an error message will display when you click the link to access this page. The Advanced - DNS Resolve page allows users to name network devices (such as printers or Web servers) so that they may be easily accessed by other users on the network.

  • Page 126: Advanced - Traffic Shaping Page

    If the feature is not enabled, an error message will display when you click the link to access this page. The Advanced - Traffic Shaping page allows users to change the 2Wire gateway’s maximum upstream connection rate. Figure 51. MDC Advanced Traffic Shaping Page Warning: Modifying the gateway’s configuration settings may impede or interrupt the user’s...

  • Page 127: Advanced - Link Manager States Page

    Management and Diagnostic Console Advanced - Link Manager States Page The Advanced – Link Manager States page is a tree representation of the 2Wire gateway interface stack, and shows the internal state of the 2Wire gateway. Figure 52. MDC Advanced Link Manager States Page The Link Manager States page is used to gather dynamic information on internal networking modules, and is based on the runtime configuration of the 2Wire gateway.
  • Page 128 To view information about each node, click the node link. Information displays below the Link Manager States tree, and includes the following: Node Information Link status State changes Description Up. The link is functioning properly. Climbing. The link is attempting to establish a connection. Down.
  • Page 129 Primary broadband PPPoA configuration module. rtatm0 Primary broadband routed ATM configuration module. The nodes that display are dependent on the 2Wire gateway. For example, 2Wire gateways that are not connected to the Internet via ADSL will not display ADSL information. Management and Diagnostic Console...

  • Page 130: Advanced - Detailed Log Page

    Advanced - Detailed Log Page The Advanced – Detailed Log page is a debug log facility modeled after syslog, and provides advanced diagnostic capabilities. Figure 53. MDC Advanced Detailed Log Page Note: The Detailed Log retains a persistent (across upgrades and system restarts) record of gateway events.
  • Page 131 From the pull-down menus, you can select the level of filtering you want to view (for example, DBG or Filter higher) and the specific gateway component that was affected. Each log displays the following information: • Status level: DBG (debug), INF (informational), NTC (notice), WRN (warning), ERR (error), FTL (fatal), ALR (alarm), or EMR (emergency).
  • Page 132 Filter Description dhcpd DHCP server DSL modem and DSL control module dslice DSL hardware Ethernet device ethatm Ethernet to ATM bridge (1483) Firewall gpio GPIO (general purpose input/output) device hostapd Wireless access point daemon hpna HPNA interface httpd HTTP daemon initd Initd daemon logs for application control ipsess...
  • Page 133 Filter Description netdev Network device core nodesd Network device status daemon pdump Packet dump (used for debugging) Package management Public Key Infrastructure subsystem Point-to-Point Protocol daemon reset Reset switch driver rpcd RPCD daemon logs for CMS interaction rtatm Routed ATM driver Voice SLIC drivers sntpc Network time client...

  • Page 134: Glossary

    Internet traffic, such as Web (HTTP) servers, FTP servers, SMTP (e-mail) servers and DNS servers. DNS (Domain Name System). The DNS is the way that Internet domain names (such as www.2wire.com) are located and translated into IP addresses.
  • Page 135 Glossary IP Address. A numeric identifier for your computer. Just as the post office delivers mail to your home address, servers know to deliver data to your computer based on your IP address. IP addresses can be dynamic, meaning that your computer “borrows” the IP address for the necessary timeframe, or they can be fixed, meaning that the number is permanently assigned to your computer.
  • Page 136 PPPoA (Point-to-Point Protocol over ATM). A specification for connecting multiple computer users on an Ethernet LAN to a remote site through common customer premises equipment (such as a modem). PPPoA combines the Point-to-Point Protocol (PPP), commonly used in dialup connections, with the ATM (Asynchronous Transfer Mode) protocol, which supports multiple users in a LAN.
  • Page 137 Wireless. Transmission of data over radio waves rather than wiring. Wireless channel. The 2Wire gateway supports up to 13 wireless channels (based on country restrictions). For example, the United States and Canada support channels 1 to 11; Europe and Australia support channels 1 to 13.
  • Page 138 Channel Range Channel 3 2409.5 MHz - 2434.5 MHz Channel 4 2414.5 MHz - 2439.5 MHz Channel 5 2419.5 MHz - 2444.5 MHz Channel 6 2424.5 MHz - 2449.5 MHz Channel 7 2429.5 MHz - 2454.5 MHz Channel 8 2434.5 MHz - 2459.5 MHz Channel 9 2439.5 MHz - 2464.5 MHz Channel 10...

  • Page 139: Regulatory Information

    If trouble is experienced with this equipment, please contact the store, reseller, or agent from whom the product was purchased. Repair of this equipment should be made only by the 2Wire Service Center or a 2Wire authorized agent.

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