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Troubleshooting
Before contacting a service technician for any problems that arise, perform the following simple checks. If
the problem persists, unplug the LCD TV and contact Kogan Technologies.
PROBLEM
No sound and picture
Normal picture but no
sound
The remote control does
Not work
Power is suddenly turned
off
Picture appears slowly
after switching on
No or poor color or poor
picture
Horizontal/vertical bars
Or picture shaking
Poor reception on some
channels
Lines or streaks in pictures
No output from one of the
speakers
- Check that the main plug has been properly connected to a power outlet.
- Check that you have pressed the POWER button on the front of TV set.
- Check the picture contrast and brightness settings.
- Check the volume.
- Sound muted? Press the MUTE button.
- Try another channel as the problem may be with the broadcast.
- Are the audio cables installed properly?
- Check if there is any object between the product and remote control
causing an obstruction.
- Are batteries installed with correct polarity (+ to +, - to -)?
- Correct remote operating mode set: TV, VCR etc.?
- Install new batteries.
- Is the sleep timer set?
- Is the Power On/Off Timer (page 16) option on?
- This in normal, the image is muted during the product startup process.
Please contact you service center, if the picture has not appeared after
five minutes.
- Adjust the color in menu option.
- Try another channel, the problem may be with the broadcast.
- Are the Video cables installed properly?
- Change the Video OSD Settings (page 10-12)
- Check for local interference such as an electrical appliance or power tool.
- Station or cable product experiencing problems. Tune to another station.
- Station signal is weak, reorient antenna to receive weaker station.
- Check for sources of possible interference.
- Check the antenna (Change the direction of the antenna).
- Adjust balance in menu option.
22
POSSIBLE SOLUTION
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