A Device Driver Must Be Reinstalled; Obtaining Windows Device Drivers; Obtaining Hp Device Drivers - HP Dv6-1350us - Pavilion Entertainment - Core 2 Duo 2.2 GHz User Manual

A device driver must be reinstalled

1. Remove any discs from the optical drive.
2. Select Start > Control Panel > System and Security. Then in the System area, click Device
Manager.
3. In Device Manager, click the arrow next to the type of driver you want to uninstall and reinstall (for
example, DVD/CD-ROMs, Modems, and so on).
4. Right-click the device listing and click Uninstall. When prompted, confirm that you want to delete
the device, but do not restart the computer. Repeat for any other drivers you want to delete.
5. In the Device Manager window, click Action, and then Scan for hardware changes in the toolbar.
Windows scans your system for installed hardware and installs default drivers for any devices
requiring drivers.
NOTE:
the restart.
6. Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.
7. Try running your program again.
If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update
your drivers using the procedures in the following sections.

Obtaining Windows device drivers

You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to
automatically check for and install updates for the Windows operating system and other Microsoft
products.
To use Windows Update:
1. Click Start > All Programs > Windows Update.
NOTE:
before you can check for updates.
2. Click Check for updates.
3. Follow the on-screen instructions.

Obtaining HP device drivers

To use the HP Web site to obtain HP device drivers:
1. Open your Internet browser, go to http://www.hp.com/support, and select your country or region.
2. Click the option for software and driver downloads, and then type your computer model number in
the product box.
3. Press enter, and then follow the on-screen instructions.
30 Chapter 6 Troubleshooting
If you are prompted to restart the computer, save all open files, and then continue with
If you have not previously set up Windows Update, you will be prompted to enter settings