Lenovo ThinkPad Edge L330 User Manual
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Lenovo ThinkPad Edge L330 User Manual

Lenovo ThinkPad Edge L330 User Manual

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Summary of Contents for Lenovo ThinkPad Edge L330

  • Page 1: User Guide

    User Guide ThinkPad L330...
  • Page 2 “Important safety information” on page iv • Appendix D “Notices” on page 109 The Safety, Warranty, and Setup Guide and the Regulatory Notice have been uploaded to the Web site. To refer to them, go to http://www.lenovo.com/ThinkPadUserGuides. First Edition (July 2012) © Copyright Lenovo 2012.

  • Page 3: Table Of Contents

    ....Connecting to the network ..Solving recovery problems ..© Copyright Lenovo 2012...
  • Page 4 Installing the driver for the 4-in-1 media card Calling Lenovo ... . . reader ....

  • Page 5: Read This First

    © Copyright Lenovo 2012...

  • Page 6: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 7: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 8: Power Cords And Power Adapters

    Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm , or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.

  • Page 9: Plugs And Outlets

    Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices. © Copyright Lenovo 2012...

  • Page 10: Rechargeable Battery Notice

    In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.

  • Page 11: Lithium Coin Cell Battery Notice

    Dispose of the battery as required by local ordinances or regulations. The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing manganese dioxide lithium coin cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate. © Copyright Lenovo 2012...

  • Page 12: Heat And Product Ventilation

    Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...

  • Page 13: Electrical Current Safety Information

    Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the fluorescent lamp in the liquid crystal display (LCD) contains mercury; dispose of according to local, state, or federal laws. © Copyright Lenovo 2012...

  • Page 14: Using Headphones Or Earphones

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.

  • Page 15: Chapter 1. Product Overview

    Front view Figure 1. ThinkPad L330 front view Built-in microphones Integrated camera ® ® TrackPoint pointing stick System status indicator (illuminated ThinkPad logo) TrackPoint buttons Touch pad Fn key Power button © Copyright Lenovo 2012...
  • Page 16 TrackPoint buttons Touch pad The keyboard contains the Lenovo unique UltraNav pointing device. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “Using the UltraNav pointing device” on page 19.

  • Page 17: Right-Side View

    Right-side view Figure 2. ThinkPad L330 right-side view Combo audio jack Always on USB connector HDMI port Video graphics array (VGA) connector ac power connector Combo audio jack To listen to the sound from your computer, connect a headphone or a headset that has a 3.5 mm 4-pole plug to the combo audio jack.

  • Page 18: Left-Side View

    HDMI port Your computer supports the high-definition multimedia interface (HDMI) port, a digital audio and video interface that can connect a compatible digital audio device or video monitor, such as a high-definition televison. Video graphics array (VGA) connector Attach a VGA compatible monitor or projector to your computer to display the computer output. For details, see “Attaching an external monitor”...

  • Page 19: Bottom View

    Note: To avoid impeding airflow, do not place any obstacle in front of the fan. Ethernet connector Connect your computer to a local area network with the Ethernet connector. DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector. You can only connect an Ethernet cable to this connector.

  • Page 20: Status Indicators

    Memory-upgrade slot One or two Memory modules are preinstalled in the memory-upgrade slot. Memory modules are available as options from Lenovo. Hard disk drive or solid disk drive Your computer might have a large-capacity hard disk drive or solid disk drive that can meet a variety of storage demands.
  • Page 21 The meaning of the indicator is as follows: • Red: The computer is on (in normal mode). • Fast blinking red: The computer is entering sleep or hibernation mode. • Slow blinking red: The computer is in sleep mode. • Off: The computer is off or in hibernation mode. Power status indicators Your computer has an indicator that shows the status of ac power.

  • Page 22: Locating Important Product Information

    Certificate of Authenticity (COA) label. Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

  • Page 23: Certificate Of Authenticity Label

    Certificate of Authenticity label ® The Microsoft Certificate of Authenticity label for the preinstalled operating system is attached. Printed on this label are the product ID and the product key information for your computer. Record this information and keep it in a safe place. You might need these numbers to start your computer or reinstall the operating system.

  • Page 24: Specifications

    Display The color display uses the Thin Film Transistor (TFT) technology. • Size: 13.3 inches (337.8 mm) • Resolution: – LCD: 1366-by-768 – External monitor: Up to 2048-by-1536 or 2560-by-1600 • Brightness control • Integrated camera • Built-in microphones Keyboard •...

  • Page 25: Operating Environment

    ThinkVantage Tools program or Control Panel. • Accessing programs from the Lenovo ThinkVantage Tools program To access programs from the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Then double-click a program icon to access the program.
  • Page 26 Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.

  • Page 27: Introduction To Thinkvantage Programs

    Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various technologies, such as: Chapter 1...
  • Page 28 Message Center Plus The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention. Mobile Broadband Connect The Mobile Broadband Connect program enables your computer to connect to the mobile broadband (3G) network through a supported wireless WAN card.

  • Page 29: Chapter 2. Using Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 30: Special Keys

    46. Is getting connected in different locations a challenge? • To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features by use of the Access Connections program.

  • Page 31: Function Key Combinations

    Function key combinations To use the function key combinations, press and hold the Fn key ; then press one of the function keys . Release both keys. Volume and mute controls • Fn+Esc: Speaker mute If you mute the sound and then turn off your computer, the sound will remain muted when you turn on your computer again.
  • Page 32 – Power Management driver – OnScreen Display Utility – Wireless device drivers You can download these drivers from http://www.lenovo.com/ThinkPadDrivers. Launching the communications settings utility • Fn+F6 Press Fn+F6 to open the communications settings window. Then customize the settings as desired.

  • Page 33: Windows Key

    • Fn+F11: Play or pause • Fn+F12: Next track/scene Other functions • Fn+B: Has the same function as the Break key on a conventional keyboard. • Fn+S: Has the same function as the SysRq key on a conventional keyboard. • Fn+C: Has the same function as the ScrLK key on a conventional keyboard. •...

  • Page 34: Using The Trackpoint Pointing Device

    • Set the TrackPoint pointing device as the main pointing device, and disable the touch pad. • Set the touch pad as the main pointing device, and disable the TrackPoint pointing device. Changing the UltraNav settings To change the UltraNav settings, click Start ➙ Control Panel ➙ Hardware and Sound ➙ Mouse ➙ UltraNav.

  • Page 35: Using The Touch Pad

    • Enable the TrackPoint scrolling function. • Enable the TrackPoint Scrolling Tips. To customize the settings of the TrackPoint pointing device, do the following: 1. Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Mouse ➙ UltraNav. 2. Under TrackPoint, proceed to changing the settings. Using the touch pad The touch pad of your computer supports multi-touch with which you can zoom in, zoom out, scroll or rotate on the screen while browsing the Internet or reading or editing a document.

  • Page 36: Adding The Ultranav Icon To The Windows Notification Area

    Adding the UltraNav icon to the Windows notification area For easy access to the UltraNav properties, you can enable the display of the UltraNav icon in the Windows notification area. To enable the display of the UltraNav icon in the Windows notification area, do the following: 1.

  • Page 37: Charging The Battery

    • Do not bind the power cord tightly around the ac power transformer pack when it is connected to the transformer. • Before you use the ac power adapter to charge the battery, make sure that its temperature is at least 10°C (50°F).
  • Page 38 2. Select Power off display (keep current power plan). • Sleep In sleep mode, your work is saved to memory, and then the solid-state drive or the hard disk drive and the computer display are turned off. When your computer wakes up, your work is restored within seconds. To put your computer into sleep mode, press Fn+F4.

  • Page 39: Handling The Battery

    Note: If an unauthorized battery is installed, the following message will be displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.”...

  • Page 40: Connecting To The Network

    DANGER Only recharge the battery pack strictly according to instructions included in the product documentation. DANGER Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery, comply with local ordinances or regulations and your company's safety standards. DANGER There is a danger of an explosion if the backup battery is incorrectly placed.
  • Page 41 To disable it, refer to the instructions in “Enabling or disabling the wireless feature” on page 30. Note: You can purchase a wireless network card as an option from Lenovo at http://www.lenovo.com/accessories/services/index.html. Tips for using the wireless LAN feature •...

  • Page 42: Using Bluetooth

    Note: Wireless WAN service is provided by authorized service providers in some countries. To locate the wireless WAN antenna on your computer, see “Location of the UltraConnect wireless antennas” on page 98. To use the wireless WAN feature, start the Access Connections program. For information on how to start the Access Connections program, see “Accessing ThinkVantage programs on the Windows 7 operating system”...
  • Page 43 Access Connections Gauge On the Windows 7 operating system, the Access Connections gauge on the taskbar displays the signal strength and status of your wireless connection. You can find more detailed information about the signal strength and status of your wireless connection by opening the Access Connections program or by right-clicking the Access Connections gauge on the taskbar and selecting View Status of Wireless Connection.

  • Page 44: Presentations And Multimedia

    – Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your system closer to the wireless access point. • Wireless status icon states: wireless WAN – Power to the WAN radio is off –...
  • Page 45 You can set any resolution for either the computer display or the external monitor. When you use both at the same time, the resolution of both is the same. If you set a higher resolution for the computer display, you can see only part of the screen at a time. You can see other parts by moving the image with the TrackPoint or another pointing device.

  • Page 46: Using The Extend Desktop Function

    • Click the Monitor tab and select a color value from the Colors field. • Click OK. Considerations for attaching an external monitor • When installing an operating system, you must install the display driver for your monitor that is supplied with the computer, and the monitor INF file that is supplied with the external monitor.

  • Page 47: Using The Nvidia Optimus Graphics Feature

    Using the NVIDIA Optimus Graphics feature Some ThinkPad notebook computers support NVIDIA Optimus Graphics. NVIDIA Optimus Graphics enables a dynamic switch, that is, a switch with no need to restart your computer between High Performance and Energy Saving Graphics. Switching the Graphics Processing Unit If your computer supports NVIDIA Optimus Graphics, the Graphics Processing Unit (GPU) is switched automatically depending on the settings of the power plan you use.

  • Page 48: Using A Flash Media Card

    You also can use the integrated camera with other programs that provide features such as photographing, video capturing, and video conferencing. To use the integrated camera with other programs, open one of the programs and start the photographing, video capturing, or video conferencing function. Then, the camera will start automatically and the green camera-in-use indicator will turn on.
  • Page 49 1. Make sure that the card is correctly oriented. The metal contacts are facing downward and pointing toward the card slot. 2. Press the card firmly into the card slot. If the plug-and-play feature is not enabled, do the following to enable the feature: 1.
  • Page 50 User Guide...

  • Page 51: Copyright Lenovo

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area.

  • Page 52: Comfort

    Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.

  • Page 53: Traveling With Your Computer

    Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.

  • Page 54: Travel Accessories

    • A quality carrying case that provides adequate cushion and protection • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are travelling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...

  • Page 55: Chapter 4. Security

    Refer to the instructions shipped with the mechanical lock. Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 56: Power-On Password

    10. Commit your password to memory. Note: You might want to note down your power-on password in a safe place. Otherwise, if you forget it, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
  • Page 57 Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 58: Supervisor Password

    Changing or removing a hard disk password To change or remove the user hard disk password, do the following: 1. Follow steps 1 through 7 in “Setting a hard disk password” on page 43 above, typing your password to get access to the ThinkPad Setup program. 2.
  • Page 59 Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 60: Hard Disk Security

    9. In the Setup Notice window that is displayed, press Enter to continue. 10. Press F10. The Setup Confirmation window opens. Select Yes to save configuration changes and exit. The next time you open the ThinkPad Setup program, you will be prompted to type your password to proceed. Hard disk security To protect passwords from unauthorized security attacks, several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebooks.

  • Page 61: Using Firewalls

    • Use the Delete option. • Format your hard disk drive, using the software for initializing it. • Using the recovery program, provided by Lenovo, bring the hard disk drive back to the factory default settings. These operations, however, only change the file allocation of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows.
  • Page 62 User Guide...

  • Page 63: Chapter 5. Recovery Overview

    Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. • “Creating and using a recovery media” on page 49 • “Performing backup and recovery operations” on page 50 • “Using the Rescue and Recovery workspace” on page 51 •...

  • Page 64: Performing Backup And Recovery Operations

    To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media • On the Windows 7 operating system you can use recovery media to restore the computer to the factory default settings only.

  • Page 65: Performing A Recovery Operation

    To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 66: Creating And Using A Rescue Medium

    • To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 67: Reinstalling Preinstalled Applications And Device Drivers

    2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window is displayed, release the F12 key. 3. In the Boot Menu window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts.

  • Page 68: Solving Recovery Problems

    Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 74. Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following: •...

  • Page 69: Chapter 6. Advanced Configuration

    Otherwise, you will see an error. For the country or region code required in the installation, use one of the following: Country or region: Code China: SC Denmark: DK Finland: FI France: FR © Copyright Lenovo 2012...

  • Page 70: Installing The Windows 7 Operating System

    9. Install device drivers. See “Purchasing additional services” on page 95. Installing the registry patches for Windows 7 Go to http://www.lenovo.com/support and install the following Registry Patches: • Registry patch enabling Wake Up on LAN from Standby for Energy Star •...

  • Page 71: Installing Device Drivers

    USB 3.0 driver to use the USB 3.0 by doing the following: 1. Go to http://www.lenovo.com/support. Find your model and display the driver links. 2. Select the USB 3.0 driver for the 32-bit or 64-bit operating system and extract it to your local hard disk drive.

  • Page 72: Installing Other Drivers And Software

    Note: If you cannot find the Supplement files, device drivers, and application software you need on your hard disk drive, or if you want to receive updates and the latest information about them, go to http://www.lenovo.com/ThinkPadDrivers. ThinkPad Setup Your computer comes with the ThinkPad Setup program to enable you to select various setup parameters.

  • Page 73: Config Menu

    • UEFI BIOS Date (Year-Month-Day) • Embedded Controller Version • Machine Type Model • System-unit serial number • System board serial number • Asset Tag • CPU Type • CPU Speed • Installed memory • UUID • MAC address (Internal LAN) Config menu If you need to change the configuration of your computer, select Config from the ThinkPad Setup program main menu.
  • Page 74 Table 4. Config menu items (continued) Menu item Submenu item Selection Comments startup from an integrated • Enabled (for Legacy Only boot network device. mode or Both with Legacy first) USB UEFI BIOS Support • Disabled Enables or disables boot support for USB diskette, •...
  • Page 75 Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Keyboard/Mouse Fn and Ctrl Key swap • Disabled If you select Enabled, the Fn key works as the Ctrl • Enabled key, and the Ctrl key works as the Fn key. Note: Even when Enabled is selected, you need to press the Fn key to resume...
  • Page 76 Table 4. Config menu items (continued) Menu item Submenu item Selection Comments CPU Power Management • Disabled Enables or disables the power saving feature that • Enabled stops the microprocessor clock automatically when there are no system activities. Normally, it is not necessary to change the setting.

  • Page 77: Date/Time Menu

    Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Serial ATA (SATA) SATA Controller Mode • Compatibility Selects SATA controller Option operation mode. • AHCI • Disabled Enable or disable additional Core Multi-Processing execution core units within •...
  • Page 78 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Disabled. If you set the supervisor password and enable this function, no one but you can change any items in ThinkPad Setup program. Password at unattended • Disabled If you select and enable boot Password at unattended...
  • Page 79 Table 5. Security menu items (continued) Menu item Submenu item Selection Comments UEFI BIOS Update Option Flash BIOS Updating by • Disabled If you select Enabled, End-Users all users can update the • Enabled UEFI BIOS. If you select Disabled, only the person who knows the supervisor password can update the UEFI BIOS.

  • Page 80: Startup Menu

    Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Bluetooth • Disabled If you select Enabled, you can use the Bluetooth • Enabled device. • Disabled If you select Enabled, USB Port you can use the USB •...
  • Page 81 Changing the startup sequence To change the startup sequence, do the following: 1. Select Boot or Network, then press Enter. The default boot list is displayed, showing the order in which devices will be started up. Even devices that are not attached to or installed on your computer are listed. •...

  • Page 82: Restart Menu

    Table 6. Startup menu items (continued) Menu item Selection Comments UEFI/Legacy Boot • Both Select system boot capability. • UEFI Only • Both: The system will boot following the UEFI/Legacy Boot • Legacy Only Priority setting. • UEFI Only: The system will boot from the UEFI enabled operating system.

  • Page 83: Using System Management

    UEFI BIOS in order for the new addition to work properly. To update your UEFI BIOS, go to the following Web site and follow the instructions on the screen: http://www.lenovo.com/ThinkPadDrivers Using system management This section is intended primarily for network administrators.

  • Page 84: Setting Management Features

    Asset ID EEPROM The Asset ID EEPROM contains information about the system, including its configuration and the serial numbers of key components. It also includes a number of blank fields in which you can record information about the end users in your network. Setting management features To enable the network administrator to control your computer remotely, you must configure the network interface by setting the system-management features in the ThinkPad Setup program.
  • Page 85 • Network-management software must be installed in the remote administrator's computer. Chapter 6 Advanced configuration...
  • Page 86 User Guide...

  • Page 87: Chapter 7. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 88: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of the problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 89: Taking Care Of Your Computer

    Otherwise, your data could become damaged. Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid-state drive.

  • Page 90: Cleaning The Cover Of Your Computer

    Be sure not to modify your computer • Only an authorized ThinkPad repair technician should disassemble and repair your computer. • Do not modify or tape the latches to keep the display open or closed. Cleaning the cover of your computer Occasionally clean your computer by doing the following: 1.

  • Page 91: Chapter 8. Troubleshooting Computer Problems

    Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.

  • Page 92: Spills On The Keyboard

    2. While the computer is turned off, remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping the battery out of the computer. If the computer does not turn back on, continue with step 3. Note: Once the computer starts up and enters the Windows environment, use the proper shutdown procedure to turn the computer off.
  • Page 93 Solution: Replace the battery with the correct Lenovo battery for this computer. If you still see the same error message, contact Lenovo service to have the computer serviced.

  • Page 94: Errors Without Messages

    Lenovo battery for this system. Press the ESC key to continue. Solution: Replace the battery with the correct Lenovo battery for this computer. If you still see the same error message, contact Lenovo service to have the computer serviced.

  • Page 95: Beep Errors

    Beep errors Table 7. Beep errors Problem Solution One short beep, pause, three short beeps, pause, three Make sure that memory modules are installed correctly. If more short beeps, and one short beep they are, and you still hear the beeps, have the computer serviced.

  • Page 96: A Wireless Lan Problem

    – The switch port and the adapter have the same duplex setting. If you configured the adapter for full duplex, make sure that the switch port also is configured for full duplex. Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost connections.

  • Page 97: Problems With Keyboard And Other Pointing Devices

    Bluetooth problems • Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile. Solution: Do the following: 1. Exit the application that uses the sound device (for example, Windows Media Player). 2.

  • Page 98: Problems With Display And Multimedia Devices

    If keys on the keyboard still do not work, have the computer serviced. • Problem: All or some keys on the external numeric keypad do not work. Solution: Make sure that the external numeric keypad is correctly connected to the computer. Problems with display and multimedia devices This section includes the most common display and multimedia devices problems which are computer screen, external monitor, audio, and optical drive.

  • Page 99: External Monitor Problems

    • Problem: Incorrect characters appear on the screen. Solution: Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced. • Problem: The screen stays on even after you turn off your computer. Solution: Press and hold the power button for four seconds or over to turn off your computer;...

  • Page 100: Audio Problems

    • Problem: Wrong characters appear on the screen. Solution: Did you follow the correct procedure when installing the operating system or application program? If you did, have the external monitor serviced. • Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop.

  • Page 101: Battery And Power Problems

    • Problem: A volume or balance slider cannot be moved. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem: The volume sliders do not stay in place when some audio applications are used. Solution: It is normal for the sliders to change position when certain sound applications are used.

  • Page 102: Power Problems

    • Problem: The battery pack cannot be charged. Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced.

  • Page 103: Startup Problems

    If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Visit the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Visit the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.

  • Page 104: Problems With Drives And Other Storage Devices

    • Problem: Your computer does not enter sleep or hibernation mode. Solution: Check whether any option has been selected to disable your computer from entering sleep or hibernation mode. If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled.

  • Page 105: A Usb Problem

    • Other applications run correctly on your computer. • The necessary device drivers are installed. • The application works when it is run on some other computer. If an error message appears while you are using the application program, refer to the manuals supplied with the application.
  • Page 106 User Guide...

  • Page 107: Chapter 9. Getting Support

    Getting help and service If you need help, service, technical assistance, or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information © Copyright Lenovo 2012...

  • Page 108: Using Diagnostic Programs

    Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. Information about your computer and preinstalled software, if any, is available in the documentation that comes with your computer.

  • Page 109: Finding Thinkpad Options

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 110 For more information about these services, go to: http://www.lenovo.com/accessories/services/index.html User Guide...

  • Page 111: Appendix A. Regulatory Information

    • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GATT) • Proximity Profile • Find Me Profile • Immediate Alert Profile • Battery Status Profile © Copyright Lenovo 2012...

  • Page 112: Location Of The Ultraconnect Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 113: Locating Wireless Regulatory Notices

    For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/ThinkPadUserGuides. Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b.

  • Page 114: Industry Canada Class B Emission Compliance Statement

    Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

  • Page 115: Korea Class B Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 116 User Guide...

  • Page 117: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 118: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.

  • Page 119: Battery Recycling Information For The European Union

    For proper collection and treatment, go to: http://www.lenovo.com/recycling Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
  • Page 120 User Guide...

  • Page 121: Appendix C. Energy Star Model Information

    Windows Help and Support information on your computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while your computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 122 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...

  • Page 123: Appendix D. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 124: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint Ultrabay UltraConnect UltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
  • Page 126 Part Number: Printed in China (1P) P/N:...

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