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Problem Solving
Problems and Possible Solutions
The phone does
Recharge or replace the battery.
not turn On.
The phone is not
Check for Ringer Off (
ringing when a
icons on the Standby screen.
call is received.
The battery does
Your battery is fully charged when the power
not seem to
indicator shows the power icon (
charge to full
ously. If you still experience problems, condition
capacity.
your battery by fully discharging and charging it
three times. Or, if your phone came with a desk-
top charger, use the conditioning function on
the desktop charger to condition the battery.
Calls are being
You are probably in a geographic area with mini-
dropped.
mal service. Wait until the signal strength indica-
tor in your phone's display shows a high relative
signal strength (more bars) before trying a call.
Make note of geographic locations where calls
are dropped and contact your service provider.
The signal
This is a common occurrence. Transmitters are
strength varies.
set in geographic areas and coverage is not 100%
all of the time. Signal strength varies as you
travel between cells.
Problem Solving
Displayed Messages and Explanations
) or Silent Mode (
)
) continu-
If you need additional information or assistance, or would like to
purchase Original Ericsson Accessories: in North America, call
1-800-ERICSSON (374-2776). In Latin America, call 1-305-755-6789.
All other countries, call 1-919-472-7908.
The signal is too weak to make a call. Try again
when the signal strength is one bar or stronger.
The battery power is low. When the phone shuts
itself off, replace the battery with a fully charged
one, or use an alternate power source, such as a
travel charger.
Your text message memory is full. Erase some
stored messages before you can receive more mes-
sages.
21
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