Royal ds-10 Instructions Manual page 4

WARRANTY, REGISTRATION & TECHNICAL SUPPORT
PLEASE FILL OUT AND RETURN THE PRODUCT REGISTRATION CARD INCLUDED WITH YOUR NEW ROYAL
PRODUCT OR FILL OUT THE PRODUCT REGISTRATION FORM ON THE ROYAL WEB PAGE AT
BE SURE TO KEEP A COPY OF YOUR SALES RECEIPT!
ROYAL CONSUMER INFORMATION PRODUCTS, INC. ("Royal"), at 379 Campus Drive, 2
WARRANTS that your NEW product is free of defects of workmanship and materials. If there is a defect or malfunction of this
product, Royal will repair it free of charge as follows:
PARTS: New or comparable rebuilt parts in exchange for defective parts for ONE (1) YEAR from date of customer purchase.
LABOR: Royal provides labor warranty for NINETY (90) DAYS from date of end-user purchase. Product must be sent postage
prepaid and insured to Royal in accordance with the warranty procedures outlined below. At completion of the repair, the consumer
will be responsible for return shipping charges from Royal, and for any parts or services no longer covered under warranty.
This warranty does not apply to persons who purchased this product second-hand or used.
This warranty does not include adjustments, parts and/or repairs required by circumstances beyond the control of Royal, including but
not limited to fire or other casualty, accident, neglect, abuse, misuse, abnormal use or battery leakage damages.
THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN.
EXPRESSED WARRANTY SET FORTH HEREIN, THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES AND THOSE
EXCLUDED INCLUDE THOSE OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. Royal shall NOT be
held liable for CONSEQUENTIAL DAMAGES resulting from any failure, defect or malfunction of this product. Some States do not
allow limitations on how long an implied warranty lasts and some States do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitations may not apply to you.
TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY:
Please do the following:
1. Send a copy of your original sales receipt showing original purchase date, along with your mailing address and a note
describing the nature of the problem to:
2. You will receive a return authorization number within 7-12 business days from the date your return request is received if it
is determined that there is a basis for a replacement product. The return authorization form you receive will list the return
procedures, applicable charges, if any, and the correct shipping address for the returned product.
For questions on use of this product or this warranty call 1-800-272-6229 (in Canada call 1-888-266-9380 or in Mexico call +(52)-55-
91-38-3338), Monday through Friday during normal business hours. You can also e-mail Royal at hotline@royal.com.
STANDARD WARRANTY
WARRANTY PROCEDURES
Royal Consumer Information Products, Inc.
Warranty Processing
P.O. Box 6786
Somerset, NJ 08875-6786 USA
Do Not Return the Product to This Address!
PRODUCT SUPPORT HOTLINE:
www.royal.com
nd
Floor, Somerset, NJ 08875 USA
AFTER THE PERIOD OF
.