Royal RC40 Manual
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Royal RC40 Manual

Rate calculating shipping scale
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TABLE OF CONTENTS

Introduction ........................................................................................... 2 - 3
Specifications and Features ....................................................................... 3
Safety Instructions ...................................................................................... 4
Parts List .................................................................................................... 4
Quick Set-Up ......................................................................................... 5 - 6
Scale Prompts ....................................................................................... 7 - 9
Keyboard Layout ...................................................................................... 10
Basic Operations ...................................................................................... 11
Low Battery Warning ............................................................................... 11
Unit of Measure ........................................................................................ 12
Weighing an Object ................................................................................. 13
Tare Function .......................................................................................... 13
Hold Function ........................................................................................... 14
Updating PC Software and Files .............................................................. 15
Determining a Shipping Rate on the PC .................................................. 15
Downloading Updated Files from PC to Scale .................................. 16 - 17
Manual Weight Input ................................................................................ 18
Determining a Shipping Rate on the Scale ....................................... 19 - 22
Adding Services ................................................................................ 23 - 24
Price Comparison .............................................................................. 25 - 26
Warranty and Service ........................................................................ 27 - 28
Terms and Conditions .............................................................................. 29
Software Licensing Agreement ................................................................ 30
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  • Page 1: Table Of Contents

    TABLE OF CONTENTS Introduction ................... 2 - 3 Specifications and Features ............... 3 Safety Instructions ..................4 Parts List ....................4 Quick Set-Up ..................5 - 6 Scale Prompts ..................7 - 9 Keyboard Layout ..................10 Basic Operations ..................11 Low Battery Warning ................

  • Page 2: Introduction

    Rate tables and Zip Code and Zone tables to allow you to easily check shipping charges on the scale. The RC40 is also designed to update the Zip Code and Zone tables and the various rate charts it uses directly from the Internet by downloading the necessary files from the Internet to your PC and then transferring the latest files from your PC directly to the scale through an RS232 port (PC-based RC40 software and RS232 Serial Cable included).

  • Page 3: Specifications And Features

    If you have an account or any arrangements set-up with the carrier(s), they may extend discounts to you that the Royal RC40 Scale does not calculate in the rate it displays. Conversely, the scale can calculate temporary surcharges the carriers may impose, such as a temporary fuel surcharge;...

  • Page 4: Safety Instructions

    1. Read and understand all instructions in the owner’s manual. 2. Do not install the RC40 in places subject to high humidity and excessive dust, in areas exposed to direct sunlight or in places subject to temperatures below 32°F (0°C) or above 104°F (40°C).

  • Page 5: Quick Set-Up

    Do NOT use battery power during this initial set- up or any future download process. 3) Connect one end of the RS232 Serial Cable (provided with the RC40) to the scale and connect the other end to a serial port on the PC.
  • Page 6 2 seconds, while the Version number is displayed on the screen. “DOWNLOAD ?” will appear on the display. On the PC: 13) Press the “OK” button on the “RC40 Rate Update” screen prompt that should appear on your PC screen after a few minutes. On the Scale: 14) Immediately press the enter key.

  • Page 7: Scale Prompts

    SCALE PROMPTS The following is a list of all the scale display prompts and messages in the RC40 at the time of production. Prompts may be added, removed or changed at any time without notice or may vary from this list in the future. In addition, the descriptions of the various services offered by each carrier, especially with regards to delivery times and any weight limits are accurate at the time of production and are subject to change by the individual carriers at any time without notice.
  • Page 8 SCALE PROMPTS (continued) ® FEDEX Federal Express FIRST LTR First Overnight Letter Envelope (by 8 am next business day) (up to 8-ozs.) FIRST First Overnight Package (by 8 am next business day) Priority Overnight Letter Envelope (by 10:30 am next business day) (up to 8-ozs.) PRIORITY LTR PRIORITY Priority Overnight Package (by 10:30 am next business day)
  • Page 9 SCALE PROMPTS (continued) For further clarification to the information listed on the previous pages or any additional information regarding the carriers and their services offered, rates, discounts, services levels, delivery times and guarantees, regulations, restrictions, delivery limitations and optional services, please contact the respective carriers directly.

  • Page 10: Keyboard Layout

    KEYBOARD LAYOUT KEY LABEL: ON – ON / OFF SHIPPER – SELECT SHIPPER (CARRIER) – MANUAL INPUT OF A WEIGHT HOLD – ACTIVATES THE HOLD FUNCTION UP ARROW – SCROLL UP THROUGH MENU – BACKSPACE (DURING CERTAIN NUMERIC ENTRIES) DOWN ARROW – SCROLL DOWN THROUGH MENU ENTER –...

  • Page 11: Basic Operations

    BASIC OPERATIONS POWER UP • Press the on key. All display segments will be displayed for 1 second. The internal software version number will then be displayed for 2 seconds. Do not place anything on the scale platform during this time. LOW BATTERY WARNING The “LOW BATTERY”...

  • Page 12: Unit Of Measure

    UNIT OF MEASURE • Press the up or down arrow keys to scroll through the various units of measure. The scale can display a weight in either pounds or metric: 0.0oz, 0lb 0.0oz, 0.0lb, or 0kg 0g. The unit of measure can be changed at any time: while the display shows zero with nothing on the scale platform, after an item has been placed on the platform and the weight is already displayed, or even after the “hold”...

  • Page 13: Weighing An Object

    WEIGHING AN OBJECT Once the scale reads zero, either after being first turned on or after removing a weight previously on the platform, an item or weight may be placed on the scale platform and the stable weight value will show within 1.5 seconds. The unit of measure can be changed at any time by pressing the up or down arrow keys (see UNIT OF MEASURE section for more information).

  • Page 14: Hold Function

    HOLD FUNCTION The “hold” function allows the weighing of large boxes or items that hang past the edge of the platform and cover or block the scale display, preventing the weight from being read. Once the hold key is pressed, the weight will remain on the display for 120 seconds after the item has been removed from the scale, so the weight can easily be read without any interference and the shipping rate can be calculated, if desired.

  • Page 15: Updating Pc Software And Files

    The RC40 PC software should already be installed on the PC from completing the “Quick Set-up” section of this manual. If it is not, then please install the RC40 PC software found on the CD-ROM included in the box with the scale.

  • Page 16: Downloading Updated Files From Pc To Scale

    This screen allows the customization of settings for the RC40 scale. a) Enter up to five origin (ship-from) zip codes. A maximum of five origin zip codes can be used in the RC40 scale. The first zip code, labeled “default”, should be for your primary shipping location since it will be used as the default zip code in the scale.
  • Page 17 DOWNLOADING UPDATED FILES FROM PC TO SCALE (continued) “DOWNLOAD ?” will appear on the display. ON THE PC: 5) Press the “OK” button on the “RC40 rate update” screen prompt that should appear on your PC screen after a few minutes. ON THE SCALE: 6) Immediately press the enter key.

  • Page 18: Manual Weight Input

    MANUAL WEIGHT INPUT MANUAL WEIGHT ENTRY: If you do not have the actual parcel in hand to weigh on the scale, a weight can be manually entered in the scale through the front panel in order to determine a shipping rate. 1) Press the shipper key while the scale shows zero.

  • Page 19: Determining A Shipping Rate On The Scale

    DETERMINING A SHIPPING RATE ON THE SCALE 1) Place a parcel on the scale to get a weight reading of the parcel. 2) Press the hold key. If the parcel is not there to be placed on the scale platform and weighed, then follow the procedures for “MANUAL WEIGHT INPUT”...
  • Page 20 DETERMINING A SHIPPING RATE ON THE SCALE (continued) 6) Press the up or down arrow keys to scroll through the various delivery services offered by the selected carrier. 7) Press enter when the desired service is displayed, or press the clear key to return to selecting a carrier. If no zip code information is necessary in determining the shipping rate, then the shipping rate or price will be displayed in dollars and cents above the weight.
  • Page 21 DETERMINING A SHIPPING RATE ON THE SCALE (continued) 9) Press enter or press the clear key to return to selecting the service. Next, the scale will ask for the destination or ship-to zip code. The display will show “DES ZIPxxxxx” (xxxxx represents the last destination zip code entered in the scale since the scale was turned-on, or the default zip code set in the scale during the last PC download).
  • Page 22 PC (see page 16). Any valid five-digit U.S. zip code may be used as the destination zip code in both the scale and the RC40 PC software, as long as the selected service and carrier deliver to that zip code.

  • Page 23: Adding Services

    ADDING SERVICES Once the shipping rate or price has been determined, then optional services may be added to determine the total price of shipping the parcel, including such services. • Press the service key. If any additional services are available, one will be shown on the display, for example “COD”...
  • Page 24 ADDING SERVICES (continued) • The fee for the selected service will be displayed. Press enter to accept the fee and the service. • Press clear before pressing enter to decline the service and cancel the operation. Pressing clear will back you out of the “additional services”...

  • Page 25: Price Comparison

    After saving the shipping information, press clear and then either hold to exit this operation or press shipper to obtain the shipping rate for the second shipping method for that parcel, or for another parcel. The RC40 can save a maximum of 3 settings.

  • Page 26: Exiting The "Shipping Rate" Mode / Clearing The Scale

    PRICE COMPARISON (continued) • Then press the up or down arrow keys to scroll through the saved data on the display. The carrier, shipping method, weight, price and whether COD and/or insurance were added will all appear on the display. The memory location will also appear in the upper right-hand corner of the display as either the number “1”, “2”, or “3”.

  • Page 27: Warranty And Service

    Floor, Somerset, NJ 08875 USA WARRANTS that your NEW Product is free of defects of workmanship and materials. If there is a defect or malfunction of this product, Royal will repair it free of charge as follows: PARTS: New or comparable rebuilt parts in exchange for defective parts for ONE (1) YEAR from date of customer purchase.
  • Page 28 PRODUCT SUPPORT HOTLINE: For questions on use of this product or this warranty call 1-800-272-6229 or 732-563-9944 Monday through Friday during normal business hours. You can also e-mail Royal at hotline@royal.com.

  • Page 29: Terms And Conditions

    Software Use. Any software that is made available to download (the "Software") is the copyrighted work of Royal and/or Third Party Providers. Use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software (the "License Agreement").

  • Page 30: Software Licensing Agreement

    ARE SPECIFICALLY DISCLAIMED. All other rights with respect to the Software, except as set forth in this license, are specifically retained by Royal or the owner of the Software. Nothing in this license constitutes a waiver of any rights Royal or the owners of the Software may have under any applicable copyright law or any other United States federal or state law.

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