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MAINTENANCE
AND
TROUBLESHOOTING
I
BEFORE
CALLING
FOR SERVICE
Check these items and see if you can correct the trouble by changing the adjustment
of a control or the se_ing of a switch. By making
these simple checks before calling for service, you may save time and money.
Problem
Picture OK. Poor sound.
Try This
i
Re-orient antenna. Try another channel --- possible station trouble.
Adjust AUDIO MENU options.
Check fo: local interference. [s
antenna/cable
connection loose?
Sound OK. Poor picture,
Re-orient
antenna. Try another channel --- possible
station trouble.
Adjust VIDEO MENU
options. Trouble
with cable-TV
system? Is
antenna/cable
connection
loose?
No picture or sound.
Is TV on? Is there power in wall outlet? i[s TV plugged
in? is antenna
hooked up? Is cable hooked up? Trouble
with cable-TV
system?
Check auxiliary
audio/video
equipment.
Check channel
sele,ction.
Is
the channel blocked by PARENTAL
CONTROL?
Picture blurred
or distorted.
Ghost in picture.
Check antenna or cable hook up for brol_:en wires. Try another
channel -- possible station trouble. Check for local interference.
No color, or poor color.
Is it a color program?
Check antenna or cable hook up for broken
wires. Adjust VIDEO MENU
options.
No sound.
VOLUME
(VOL) setling may be too low. Check MU'IE
button
operation
on remote control.
Is Speaker EXT/INT switch set to EXT?
Cannot
select certain channels.
Channels
may be skipped in CH. ADD/DEL
option of SETUP
MENU.
Use AUTO PROGRAM
a seco:ad time.
No closed captions
Are captions available?
Is CAPTION
1, CAPTION
2, CAPTION
3,
OR CAPTION
4 selected using the CAP'FIONS
option on the SETUP
MENU?
Black or blue box covers half of screen.
Is text information
available?
Is TEXT
1, TEXT 2, TEXT 3 or TEXT
4 selected in the CAPTIONS
option of the SETUP MF_AIU.
No picture
or sound when VIDEO
1 or
Is audio/video
source hooked up properily? Are all wires connected
to
VIDEO 2 source is selected.
VIDEO
1 IN or VIDEO 2 IN jacks on connection
center?
No stereo sound or weak stereo sound
Check AUDIO mode. Was stereo sou n(_ present before selecting
when using a stereo VCR.
VIDEO 1 or VIDEO 2 source?
PIP inset frame is black or lacks contrast
when
Adjust PIP COLOR
AND CONTRAS'[
settings
in PIP MENU.
Are
selecting
VIDEO
1 for PIP inset,
all wires connected
to VIDEO
1 IN jacks on connection
center?
PIP inset frame is "snowy"
when using ANT/
Is TV/VCR
switch on the VCR in the "fV position?
CABLE
1 or 2 for PIP and VIDEO
1 for main picture.
No picture
when using VIDEO
1 for PIP inset source
Is TV/VCR
switch on the VCR in the qZ_ position?
_md ANT/CABLE
1 or 2 for main picture.
Remote control does not work.
Are batteries okay? Is TV turned ON? ls remote
in TV mode?
Always request
that your technician
use only genuine
Zenith
exact replacement
parts for continued
Quality and Safety per-
formance.
Kee, p your Zenith ALL Zenith.
NOTES:
•
If your TV fails to respond
io the PICTUKE PPEF. selec-
tion, or to any other menu selection,
you must reset the
TV. Simply disconnect
t_:e AC power cord from the
power outlet. Wait a few minutes,
then plug the TV back
into the power outlet. Yoa will have to reset the clock to
the current time.
•
Unplugging
the TV does nc,t deactivate
the Parental
Control.
:_918-o
11 --- 2
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