VTech DS3101 User Manual
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VTech DS3101 User Manual

VTech DS3101 User Manual

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Congratulations
on purchasing your new VTech product.
Before using this telephone, please read the

Important safety instructions

on page 11 of this manual.
This manual has all the feature operations and troubleshooting necessary to install and operate
your new VTech telephone. Please review this manual thoroughly to ensure proper installation
and operation of this innovative and feature rich VTech product. For support, shopping, and
everything new at VTech, visit our website at www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.
i

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Summary of Contents for VTech DS3101

  • Page 1: Important Safety Instructions

    This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.

  • Page 2: Table Of Contents

    Table of contents Getting started ....1 The RBRC seal ....26 ® Parts checklist ....1 Warranty .

  • Page 3: Getting Started

    Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original • To purchase packaging in the event warranty service is necessary. replacement batteries or power adapters, visit our website at www. vtechphones. com or call 1 (800) 595-9511.

  • Page 4: Battery Installation

    Getting started Battery installation Install the handset battery by following these steps: • If the handset will Align the two holes of the battery plug with the socket pins in the handset battery not be used for compartment, matching the red and black wires of the color-coded label. a long period of time, remove the Place the battery with the label THIS SIDE UP facing up and the wires in the...

  • Page 5: Battery Charging

    (or equivalent) supplied with your indicator will flash on the handset screen. When fully VTech telephone. charged, the handset battery provides approximately eight hours of talk time and four days of standby time. For further information on battery, please see the Battery section on page 10.

  • Page 6: Adding Your New Handset

    Getting started Adding your new handset The DS3101 handset needs to be registered to the telephone • If the registration base before use. It will show NOT rEGISTErED on the NOT REGISTERED is not successful, screen when newly purchased. You can register up to 5 the display will handsets to the same telephone base.
  • Page 7 Getting started On the telephone base, press and hold FIND HANDSET for about four seconds (until the IN USE light on the telephone base turns on) and then release the button. The • If you experience PLEASE WAIT... handset will show PLEASE WAIT... and it will take about difficult registering 10 seconds to complete the registration.

  • Page 8: Replacing A Handset

    Getting started replacing a handset When you are replacing rather than adding a handset, for • You cannot your handsets to be numbered sequentially, you need to de-register the delete all the handset registrations on the telephone base, handset(s) if then register all handsets again.
  • Page 9 Getting started If the de-registration process is not successful, you may need to reset the system and try again. To reset: /FLASH. Pick up the registered handset and then press Press OFF/CLEAr and place the handset back in the telephone base. -Or- Unplug the power from the telephone base, then plug it back in.

  • Page 10: Handset Layout

    Getting started Handset layout 1. Earpiece (speakerphone) 2. MENU/SELECT/SKIP 14. OFF/CLEAr 3. Headset jack (2.5mm) 15. # 4. CID (caller ID)/PLAY 16. INT (intercom) /FLASH 17. MUTE/rEMOVE 6. Dialing keys (0-9, * , #) VOICEMAIL 8. rEDIAL/PAUSE 9. Microphone 10. Handset display 11.

  • Page 11: Belt Clip & Headset

    For hands-free telephone conversations, use any industry standard 2.5mm headset • To purchase a (purchased separately). For best results, use a VTech 2.5mm headset. headset, visit our Whenever a compatible headset is connected to the cordless handset, the website at www.

  • Page 12: Appendix

    Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking) Eight hours While not in use (standby*) Four days *Handset is off the telephone base but not in use.

  • Page 13: Important Safety Instructions

    Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.

  • Page 14: Save These Instructions

    Important safety instructions Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: When the power supply cord or plug is damaged or frayed. If liquid has been spilled onto the product. If the product has been exposed to rain or water.

  • Page 15: Troubleshooting

    Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www. vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. For complete instructions, please refer to the user’s manual provided with your DS3111-2, which can also be downloaded from our website stated above.
  • Page 16 Troubleshooting Problem Suggestion L O W B AT T E rY i s • Place the handset in the telephone base or charger for recharging. displayed on screen. • Remove and re-install the battery and use it normally until fully discharged, then recharge the handset on the telephone base or charger for up to 16 hours.
  • Page 17 Troubleshooting Problem Suggestion The CHArGE light is • Clean the charging contacts on the cordless handset(s), telephone base and charger each month using a pencil eraser or a dry non-abrasive fabric. off. • Make sure the power adapter is plugged in correctly and securely. •...
  • Page 18 Troubleshooting Problem Suggestion The telephone does not • Make sure the ringer is on. ring when there is an • Make sure the handset has been registered to the telephone base. incoming call. • Make sure the telephone line cord and power adapter are plugged in properly. •...
  • Page 19 Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.
  • Page 20 Troubleshooting Problem Suggestion There is no dial tone. • Ensure the handset has been registered to the telephone base (page 4). • Move the cordless handset closer to the telephone base. It might be out of range. • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. •...
  • Page 21 Troubleshooting Problem Suggestion There is interference • The handset may be out of range. Move it closer to the telephone base. during a telephone • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone conversation.
  • Page 22 Troubleshooting Problem Suggestion There is interference • The layout of your home or office might be limiting the operating range. Try moving the telephone during a telephone base to another location, preferably a higher location for better reception. conversation. • Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.
  • Page 23 Troubleshooting Problem Suggestion I hear other calls when • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If using the telephone. you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.
  • Page 24 Troubleshooting Problem Suggestion The system does not • Make sure you subscribe to caller ID with call waiting features provided by the local telephone receive caller ID or company. the system does not • The caller may not be calling from an area which supports caller ID. display caller ID during •...
  • Page 25 Troubleshooting Problem Suggestion Common cure for • If the telephone is not responding normally, try putting the cordless handset in the telephone electronic equipment. base or the charger. If it does not respond, try the following (in the order listed): •...

  • Page 26: Operating Range

    Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this hand- set and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.

  • Page 27: Maintenance

    Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet.

  • Page 28: The Rbrc ® Seal

    VTech product service centers. Please call 1-800-8-BATTErY TM for information RBRC ® on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. rBrC is a registered trademark of rechargeable Battery recycling Corporation.

  • Page 29: Warranty

    What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
  • Page 30 If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
  • Page 31 Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product.

  • Page 32: Fcc, Acta And Ic Regulations

    The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.
  • Page 33 FCC, ACTA and IC regulations The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less.

  • Page 34: Technical Specifications

    Technical specifications Frequency control Crystal controlled PLL synthesizer Operating frequency Cordless system: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 149.7mm X 53.1mm X 36.8mm Charger: 88.8mm X 105.6mm X 84.5mm Weight...
  • Page 35 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
  • Page 36 User’s manual w w w . v t e c h p h o n e s . c o m Model: DS3101...

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