Dect 6.0 cordless telephone with bluetooth wireless technology (68 pages)
Summary of Contents for VTech DS3211-2
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User’s manual w w w.v t e c h p h o n e s . c o m Model: DS3211-2...
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Important safety instructions on page 39 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
Table of contents Getting started ...1 Parts checklist ...1 Telephone base and charger installation ...2 Battery installation and charging ...3 Handset layout ...4 Telephone base layout ...6 Telephone settings ...7 Ringer volume ...7 Ringer tone ...7 Key tone ...7 LCD language ...8 Set date/time ...8 Clear voicemail ...9 Set voicemail ...10...
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Charger and charger adapter Telephone line cord Battery compartment covers (2) To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511.
Getting started Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is designed for tabletop use only. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
Getting started Battery installation and charging Install the battery as shown below. After installing the battery, you may be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base or charger.
Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger (page 3). PLAY/MENU/SELECT Press to play voicemail messages (page 15). Press to show the menu. While in a menu, press to select an item, or save an entry or setting.
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Getting started Handset layout / p (Directory) When the telephone is not in use, press to enter the directory (page 21). While in a menu, press to scroll up. During a call, press to raise the listening volume (page 12). SKIP Press to skip to the next voicemail message (page 15).
Getting started Telephone base layout IN USE light Flashes when there is an incoming call, or another telephone is in use on the same line. On when a system handset is in use. VOICEMAIL light Flashes when you have new voicemail, a service offered by your telephone company.
Telephone settings Telephone settings Ringer volume You can set the ringer volume or turn the ringer off. /MENU/ Press PLAY handset is not in use. to select > RINGER VOLUME, then press Press /SELECT. PLAY MENU Press to adjust the volume. A sample of each ringer volume plays as you scroll through the choices.
Telephone settings LCD language You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays. /MENU/ Press PLAY SELECT handset is not in use. to select > LCD LANGUAGE, then press Press /SELECT. PLAY MENU Press to scroll through the choices. /SELECT to confirm your selection.
Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone company, NEW VOICEMAIL and lights on the handsets and telephone base flash when you have new voicemail messages. Contact your local telephone company for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handsets and telephone base turn off automatically.
Telephone settings Set voicemail If you subscribe to voicemail service provided by your local telephone company, this feature enables you to program your voicemail function codes so you can easily access the voicemail features. Before completing these steps, be sure to have your access number and password (provided by your local telephone company) to access your voicemail.
Telephone settings To reset all voicemail function codes to default settings: /MENU/ Press PLAY SELECT handset is not in use. to select > SET VOICEMAIL, then press Press /SELECT. PLAY MENU Press to select >RESET CODES, then press /SELECT. PLAY MENU The screen displays ARE YOU SURE? /SELECT to confirm.
Telephone operation Telephone operation Make a call Press /FLASH Dial the number. Predial a call Dial the number. Press /FLASH Answer a call Press or any of the dialing keys /FLASH (0-9, #, *). • The screen shows the elapsed time as you talk (in hours, minutes and seconds).
Telephone operation Mute The mute function enables you to hear the other party but the other party cannot hear you. During a call, press MUTE/ handset screen shows MUTED for a few seconds and appears until mute function is turned off. MUTE Press MUTE/ REMOVE...
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list.
Telephone operation Redial list The telephone stores the five most recently dialed numbers. • When there are already five entries, the oldest entry is deleted to make room for the new entry. • Entries are shown in reverse chronological order. Press REDIAL/ •...
Telephone operation Multiple handset use You can use up to two system handsets at a time on an outside call. If a handset is already on a call and you would like to join the call, press on another handset to join the call. /FLASH To end the call, press OFF/ or charger.
Telephone operation Share an outside call You can call another system handset to join an outside call. That call continues even if you hang up. During a call, press INT. The other handset rings. The outside call is put on hold. •...
Telephone operation Directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the directory on all handsets.
Telephone operation Store a directory entry Use the following steps to store an entry in the directory. /MENU/ Press PLAY SELECT use. to select > DIRECTORY and then press Press /SELECT. PLAY MENU to select > STORE, then press Press /SELECT.
Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number space When entering a name in the directory, the first letter of each word is automatically capitalized.
/FLASH when the handset is SELECT when the handset is not in use. > DIRECTORY SELECT /SELECT twice. PLAY MENU when the handset is not in use. > DIRECTORY SELECT /SELECT twice. PLAY MENU >REVIEW STORE VTECH 800-595-9511 to browse.
Telephone operation Edit a directory entry Use the following steps to edit an entry in the directory. Press when the handset is not in use. -OR- Press /MENU/ PLAY is displayed. Press Press , or use the alphabetical search to browse (see page 21). Press /SELECT to select an entry.
Telephone operation About caller ID This product supports caller ID services provided by most local telephone service companies. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone company after the first or second ring.
/CLEAR to erase the missed calls indicator. All the entries are then considered old and kept in the call log. HANDSET X XX MISSED CALLS CALL LOG EMPTY HANDSET X XX MISSED CALLS VTECH 800-595-9511 3:45 1/02...
When in the call log, press Press /FLASH when the handset is not in /SELECT. PLAY MENU to call the number. to browse. to dial the entry. VTECH 800-595-9511 3:45 1/02 >CALL LOG RINGER VOLUME 800-595-9511 1-800-595-9511 595-9511 1-595-9511 595-9511...
Telephone operation Save a call log entry to the directory When in the call log, press /MENU/ Press PLAY SELECT screen displays EDIT NUMBER. Use the dialing keys to edit the number. /REMOVE to backspace and erase a digit. • Press MUTE •...
Telephone operation Call log display screen messages Displays PRIVATE NAME PRIVATE NUMBER PRIVATE CALLER UNKNOWN NAME UNKNOWN NUMBER UNKNOWN CALLER LONG DISTANCE (before the caller’s number) When The caller is blocking the name. The caller is blocking the telephone number. The caller is blocking the name and number.
Appendix Appendix Handset display screen messages ALREADY SAVED CALL LOG EMPTY CALLING HANDSET X (for models with three or more handsets) CALLING OTHER HANDSET (for models with two handsets) CONNECTING... CHARGING DIRECTORY EMPTY ENDED HANDSET X IS CALLING (for models with three or more handsets) OTHER HANDSET IS CALLING (for models with two handsets) INCOMING CALL...
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Appendix Handset display screen messages NO LINE NO SIGNAL, CALL ENDED NOT AVAILABLE AT THIS TIME OUTSIDE CALL **PAGING** PHONE PLACE IN CHARGER RINGER MUTE SAVED SPEAKER UNABLE TO CALL TRY AGAIN UNABLE TO SAVE XX MISSED CALLS There is no telephone line connected. Communication between handset and telephone base is lost during a call.
Appendix Handset and telephone base indicators Handset lights VOICEMAIL CHARGE Telephone base lights IN USE VOICEMAIL Handset icons (Battery indicator) SPEAKER NEW VOICEMAIL MUTE On when the handset speakerphone is in use. Flashes when you have new voicemail from your telephone company.
Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation While in handset use (talking*) While in speakerphone mode (talking*) While not in use (standby**) *Operating times vary depending on your actual use and the age of the battery.
Appendix Expand your telephone system The handsets provided with your telephone system are pre-registered. Each handset is assigned a number that shows on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system already has HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3.
Appendix Replace a handset If you want to replace a handset or re-assign the designated handset number of a registered handset, you must de-register all the handsets and then individually register each handset. To make de-registration easier, read all of the instructions on this page before you begin.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. My telephone does not work at all. •...
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Appendix Troubleshooting The CHARGE light is off. • Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric. • Make sure the power adapter and telephone line cord are plugged in correctly and securely.
Appendix Troubleshooting I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing.
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Appendix Troubleshooting • The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance.
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Appendix Troubleshooting Caller ID entries do not match the numbers I need to dial. • Caller ID service delivers 10 digits (the area code plus the seven-digits number). If you need to dial something other 10 digits, see page 25 for instructions on changing the number.
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.
VTech product service centers. Please call ® 1-800-8-BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ® RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.
Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
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Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
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Appendix FCC, ACTA and IC regulations If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC.
Appendix Technical specifications Frequency Crystal controlled PLL synthesizer control Transmit Handset: 1921.536-1928.448 MHz frequency Telephone base: 1921.536-1928.448 MHz Channels Nominal Maximum power allowed by FCC and IC. Actual operating range effective range might vary according to environmental conditions at the time of use.