Acer Aspire M5-481PT Service Manual
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Acer Aspire M5-481PT Service Manual

Acer aspire m5-481t, pt, and tg notebook service guide
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Acer M5 481/481G/481T/481TG
SERVICE
GUIDE

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Summary of Contents for Acer Aspire M5-481PT

  • Page 1 Acer M5 481/481G/481T/481TG SERVICE GUIDE...

  • Page 2: Revision History

    © Copyright 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 3 Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.

  • Page 4: General Information

    Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts...

  • Page 5: Table Of Contents

    CHAPTER 1 Hardware Specifications Features ......... . . 1-1 Notebook Tour.
  • Page 6 MIC Removal........3-24 LCD Module Removal......3-25 Battery Pack Removal.
  • Page 7 Microsoft® Windows® 7 Environment Test ....8-4 Acer M5 481/481G/481T/481TG ..... . 8-4...
  • Page 8 viii...
  • Page 9 CHAPTER Hardware Specifications...

  • Page 11: Features

     Genuine Windows 7 Home Basic 64-bit CPU and Chipset Acer M5 481/481T  Intel® Core™ i5-3317U processor (3 MB L3 cache, 1.70GHz with Turbo Boost up to 2.60/2.80 GHz, DDR3 1600 MHz, 17 W), supporting Intel® 64 architecture, Intel®...
  • Page 12 Display  14" HD 1366 x 768 resolution, Acer CineCrystal™ LED-backlit TFT LCD Audio  High-definition audio support  Two built-in Acer 3DSonic stereo speakers  MS-Sound compatible  Built-in microphone Graphics  Simultaneous multi-monitor display support  16.7 million colors ...

  • Page 13: Optical Media Drive

    6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Webcam Acer Video Conference, featuring:  Integrated Acer Crystal Eye webcam with 1280 x 1024 resolution  Acer Video Conference Manager software, featuring Video Quality Enhancement (VQE) technology, supporting 640 x 480 resolution online video calls...

  • Page 14: Power Adapter

    Security  Acer ProShield is a suite of essential security and manageability tools included in our business notebooks and desktops. It's a single-client console application that integrates key security and management features under a unified user interface. The following modules are available with Acer ProShield Security Manager and can be configured via software setup: ...

  • Page 15: Special Keys And Controls

     Microphone-in jack  Ethernet (RJ-45) port  DC-in jack for AC adapter Special Keys and Controls  S3 Fast resume  iRST (FFS)  Fast boot  Deep S3  Diskeeper  ADPS  Smart timer  Intel Anti-thief/IPT ...
  • Page 16  Acer clear.fi1  NTI Media Maker™  Cyberlink® MediaEspresso Gaming  Acer Games powered by WildTangent®1 (except China, Hong Kong, Japan, Korea)  Fooz Kids (except Japan) Communication and ISP  Acer Crystal Eye  Acer Video Conference Manager ®...
  • Page 17  Skype™ Web links and utilities  Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only)  Acer Identity Card  Acer Registration  Acer Updater  eBay® shortcut1 (Australia, Austria, Canada, France, Germany, Italy, India, Ireland,...

  • Page 18: Notebook Tour

    Notebook Tour Top View Figure 1-1. Top View Table 1-1. Top View Icon Item Description Integrated webcam Web camera for video communication (only for certain models). Power button / Turns the computer on and off. Indicates the indicator computer's power status. Microphone Internal microphone for sound recording.
  • Page 19 Table 1-1. Top View (Continued) Icon Item Description Touchpad Touch-sensitive pointing device which functions like a computer mouse. Keyboard For entering data into your computer. Speaker toggle Turns the speakers on and off. Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by model).

  • Page 20: Closed Rear View

    Closed Rear View 1 2 3 Figure 1-2. Front View Table 1-2. Front View Icon Item Description DC-in jack Connects to an AC adapter. USB 3.0 port Connects to USB 3.0 devices (e.g., USB mouse, USB camera). USB 3.0 port + USB Connects to USB 3.0 devices (e.g., USB mouse, Charging USB camera).

  • Page 21: Closed Front View

    Closed Front View Figure 1-3. Front View Table 1-3. Front View Icon Item Description Battery indicator Indicates the computer's battery status. Charging: The light shows amber when the  battery is charging. Fully charged: The light shows blue when in ...

  • Page 22: Left View

    Left View Figure 1-4. Left View Table 1-4. Left View Icon Item Description Optical drive Internal optical drive; accepts CDs or DVDs. Optical drive access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disc from the drive. button Emergency eject hole Ejects the optical drive tray when the computer is...

  • Page 23: Right View

    Push to remove/install the card. Only one card can operate at any given time. Combo Connects to audio devices (e.g., speakers, (Headphones/speaker headphones, mic). /MIC) jack NOTE: Supports compatible 3.5 mm headsets with built-in microphone (e.g. Acer smart handheld headsets). 1-13 Hardware Specifications and Configurations...

  • Page 24: Touchpad Basics

    Touchpad Basics Figure 1-6. Touchpad  Move finger across the Touchpad (1) to move the cursor.  Press the right (2) and left(3) buttons located beneath the Touchpad to perform selection and execution functions. These two buttons are the equivalent of the left and right buttons on a mouse.

  • Page 25: Using The Keyboard

    Using the Keyboard Figure 1-7. Keyboard Lock Keys The keyboard has three lock keys which can be toggled on and off. (Table 1-7) Table 1-7. Keyboard Lock Keys Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode.

  • Page 26: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions.  Windows Logo key  Application key Table 1-9. Windows Keys Description Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.
  • Page 27 Hotkeys Hotkeys or key combinations can be used to access most of the computer's controls like screen brightness and volume output. Figure 1-8. Keyboard Hotkeys To activate hotkeys, press and hold the Fn key before pressing the other key in the hotkey combination.
  • Page 28 Table 1-10. Keyboard Hotkeys (Continued) Hotkey Icon Function Description  Brightness up Increases the screen brightness. <Fn> + < >  Brightness down Decreases the screen brightness. <Fn> + < >  Volume up Increases audio volume. <Fn> + < >...

  • Page 29: System Block Diagram

    System Block Diagram Figure 1-9. System Block Diagram 1-19 Hardware Specifications and Configurations...

  • Page 30: Specification Tables

    Specification Tables Computer specifications Item Metric Imperial Dimensions Length 24.5 cm 9.65 in Width 34.0 cm 13.39 in Height 2.0 cm 0.81 in (front to rear) Weight (equipped with optical 1.95 kg 4.30 lbs drive, hard drive, and battery) Input power Operating voltage Operating current Temperature...
  • Page 31 System Board Major Chips Item Specification Core logic Intel Sandy Bridge Dual-Core PGA SV (i3/5/i7) processor (Mobile Intel® HM77 Express Chipset) NVidia N13P-LP BCM57780 USB 3.0 2 Port USB Super I/O controller Nuvoton NPCE791C Bluetooth See Wireless Wireless Broadcom 43228+20702 PCMCIA Audio codec Realtek ALC271VBG...
  • Page 32 Processor Specifications Item CPU Speed Cores/ Mfg Tech Cache Package Voltage (GHz) Threads Speed Size (nm) (FSB/ DMI/QBI) i3-2377M 1.50 32nm BGA1023 (DMI) i5-2467M 1.60 32nm BGA1023 (DMI) i5-3317U 1.70 32nm BGA1023 (DMI) I7-3517U 1.90 32nm BGA1023 (DMI) CPU Fan True Value Table (Tj=85) CPU Temperature Fan Speed (RPM) SPL Spec (dBA)
  • Page 33 GPU Fan True Value Table (Tj=105) CPU Temp Fan Speed (RPM) SPL Spec (dBA) Fan On = 35°C; Fan Off = 30°C 2600 Fan On = 43°C; Fan Off = 39°C 3150 Fan On = 53°C; Fan Off = 48°C 3450 Fan On = 70°C;...
  • Page 34 Video Interface Item Specification Chipset NVidia N13P-LP Package 973-pins BGA Interface PCIE X 16 Compatibility Fully compliant with PCI Express Base Specification Rev. 2.1 Support CRT/LVDS/HDMI/DP interface (concurrent) Dual-channel LVDS interface support: single channel 24 bpp dual link HDCP compliance embed-in Direct X 11 and Shader Model 5.0 OpenGL 3.2 ®...
  • Page 35 Keyboard Item Specification Type New Acer BW7T_A10B FinteTip keyboard Total number of keypads US, UK 129 keys, JP 132 keys Windows logo key Internal & external keyboard Plug USB keyboard to the USB port directly: Yes work simultaneously Features Support Application keys for Windows Vista / Windows 7...
  • Page 36 Solid State Disk (SSD) Item Specification Vendor & Model PHISON SSD LiteOn LMT-64 SanDisk SSD SSD X100 Name NAND U100 Capacity (GB) 20GB 128, 256, 512GB Performance Specifications Form Factor 2.5” 7.0mm Buffer size 64MB Interface SATA (1.5/3 Gbps), mDDR DC Power Requirements Voltage tolerance 3.3V...
  • Page 37 Super-Multi Drive Item Specification Vendor & Model name ODD HLDS Super-Multi DRIVE 9.0mm Tray 8X GU61N LF+HF W/O bezel SATA Performance Specification With CD With DVD Diskette Diskette Transfer rate (KB/sec) Sustained: Sustained: Max Max 3.6 (24x) 10.08Mbytes/sec Buffer Memory 1.5MB Interface SATA...
  • Page 38 Item Specification Super-Multi Drive (continue) Vendor & Model name TSST TS-L633F Performance Specification With CD With DVD Diskette Diskette Transfer rate (KB/sec) Sustained: Sustained: CD-ROM inside: 1.5 DVD-R inside: 2.7 CD-ROM outside: 3.6 DVD-R outside: 10.8 DVD+R inside: 3.24 DVD+R outside: 10.8 Buffer Memory 1.5MB Interface...
  • Page 39 Blu-Ray Drive (N/A) Items Specifications Vendor & Model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage LED 14” Item Specification Vendor/Model name AUO B156XW02 V3 Screen Diagonal (mm) 394.91 Active Area (mm) 344.23 x 193.54 Display resolution (pixels) 1366(H) x 768(V)
  • Page 40 Item Specification Vendor/Model name AUO B156XW02 V6 Screen Diagonal (mm) 394.91 Active Area (mm) 344.23 x 193.54 Display resolution (pixels) 1366 x 3(RGB) x 768 Pixel Pitch (mm) 0.252 x 0.252 Typical White Luminance 200 typ. (5 points average) 170 min. (5 points average) (cd/m ) also called Brightness Contrast Ratio...
  • Page 41 Display Supported Resolution (LCD) Resolution 8 bits 16 bits 32 bits 36 bits 48 bits 800x600p/60Hz 16:9 1024x768p/60Hz 16:9 1280x600/60Hz 16:9 1280x720/60Hz 16:9 1280x768/60Hz 16:9 1360x768/60Hz 16:9 1366x768/60Hz 16:9 Graphics Controller (GPU not Interface) Item Specification VGA Chip NvidiaNGeForce GT 640M (Optimus) Supports Advanced Scheduler 2.0, 1.0, XPDM support DX10.1, DX10, DX9 support...
  • Page 42 Bluetooth Interface (Optional) Item Specifications Chipset Data throughput Protocol Interface Connector type Supported protocol Bluetooth Module (Optional) Item Specifications Camera Item Specification Vendor and Model Liteon 1.3M 10P2SF205, Suyin 1.3M HD HF1316 Type 1.3M 3G Card (N/A) Item Specification Audio Codec and Amplifier Item Specification Audio Controller...
  • Page 43 Item Specification Features 24-bit, 2 pairs of independent DACs and 3 pairs of  independent ADCs ProCoustic headphone driver delivers 50 mW into 32 _ load  with no pop, eliminating the need for an external amplifier and DC-blocking capacitors Integrated 5 V to 3.3 V low-dropout voltage regulator for ...
  • Page 44 Item Specification Features Independent sampling rate for DAC and ADC; supports audio  formats ranging from 16-bit, 44.1 kHz to 24-bit, 192 kHz for DACs, and from  16-bit, 44.1 kHz to 24-bit,96 kHz for ADCs. Pop Shield: pops and clicks reduction circuitry, including ...
  • Page 45 Audio Interface Item Specification Audio Controller Realtek ALC271-VB Audio onboard or optional On board Mono or Stereo Stereo Compatibility HD audio Interface Sampling rate Sample rate up to 192Khz resolution VSR (Variable Sampling Rate) Internal microphone Internal speaker/quantity Yes/(2W speakers x2) Wireless Module 802.11b/g/n Item Specification...
  • Page 46 Item Specification USB compliance level USB 3.0 EHCI Number of USB port(s) Location 2 on rear side Output Current 0.5A, 0.75A(ACER SPEC) HDMI Port Item Specification Compliance level HDMI1.4a Data throughput Up to 16.7 million colors Number of HDMI port(s)
  • Page 47 System Power Management Item Specification Mech. Off (G3) Al devices in the system are turned off completely. Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off completely. Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state.
  • Page 48 Card Reader Item Specification Chipset Realtek RTS5209 Package 48-PIN LQFP Maximum supported size Features Compliant with PCI Express Base Specification Revision 1.1  Support 1-Lane 2.5Gbps PCI Express Bus  Support 93C46 EEPROM  Compliant with SD Part 1 Physical Layer Specification ...
  • Page 49 System LED Indicator Item Specification Lock Caps Lock on = Blue  Caps Lock on = Blue  System state Blue color on: System on  Blue color and amber color off: System off  Amber color on: S3  HDD access state HDD access active = Blue Wireless state...
  • Page 50 Hardware IRQ System Function PCI18 Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3- 1E10 PCI19 Intel(R) 7 Series chipest family SATA AHCI Controller PCI19 Qualcomm Atheros AR5BWB222 Wireless Network Adapter PCI22 High Definition Audio Controller PCI23 Intel(R) 7 Series/c216 chipset family sub enhanced Host Controller -1E26 PCI-5 Broadcom Netlink (TM) Gigabit Ethernet...
  • Page 51 System IO Address Map I/O address (hex) System Function (shipping configuration) 000 - 01F Direct memory access controller 020 - 021 Programmable interrupt controller 024 - 025 Programmable interrupt controller 028 - 029 Programmable interrupt controller 02C - 02D Programmable interrupt controller 02E - 02F Motherboard resources 030 - 031...
  • Page 52 I/O address (hex) System Function (shipping configuration) 0B2 - 0B3 Motherboard resources 0B4 - 0B5 Programmable interrupt controller 0B8 - 0B9 Programmable interrupt controller 0BC - 0BD Programmable interrupt controller 0C0 - 0DF Direct memory access controller Numeric data processor 3B0 - 3BB Inter(R)HD Graphics Family 3C0 - 3DF...
  • Page 53 System I/O Address Specifications (Not available for this model) I/O address (hex) System Function (shipping configuration) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F...
  • Page 54 1-44 Hardware Specifications and Configurations...
  • Page 55 CHAPTER System Utilities...

  • Page 57: Navigating The Bios Utility

    Acer M5 481/481G/481T/481TG System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run.

  • Page 58: Bios

    Asset Tag Number: xxxxxxxxxxxxxxxxxx Product Name: xxxxxxxxxxxxxxxx Manufacturer Name: xxxxxxxxxxxxxxxxxxxx UUID: xxxxxxxxxxxxxxxxxxxx  Help Select Item F5/F6 Change Values Setup Default  Exit Select Menu Enter Select>SubMenu Save and Exit Figure 2-1. BIOS Information Acer M5 481/481G/481T/481TG System Utilities...
  • Page 59 VGA BIOS Version VGA (video graphics array) firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system UUID Universally Unique Identifier Acer M5 481/481G/481T/481TG System Utilities...
  • Page 60 Table 2-2. BIOS Main Parameter Description Format/Option System Time BIOS system time in 24-hour format Format: HH:MM:SS (hour:minute:second) System Date BIOS system date Format MM/DD/YYYY (month/day/year) Total Total memory available Memory Video Available memory for video Memory Acer M5 481/481G/481T/481TG System Utilities...
  • Page 61 Option to use D2D Recovery function Option: Enabled or Recovery Disabled Wake on Option to wake up system through LAN (local area Option: Enabled or network) Disabled SATA Mode Option to set SATA controller mode Option: AHCI or IDE Acer M5 481/481G/481T/481TG System Utilities...
  • Page 62 Option to set supervisor password Set User Password Option to set user password Set HDD Password Option to set HDD0 password Password on Boot Shows if password is required during system boot Disabled or Enabled Acer M5 481/481G/481T/481TG System Utilities...

  • Page 63: Setting A Password

    A-Z Alphabets A through Z (Not Case Sensitive) Numerical Characters. Dash Equal Sign Left Bracket Right Bracket Period Comma Semi-colon Slash Back-slash IMPORTANT: Use care when typing a password. Characters do not appear on the screen. Acer M5 481/481G/481T/481TG System Utilities...

  • Page 64: Removing A Password

    1. Use the  and  keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box is shown. (Figure 2-7) Set Supervisor Password Enter Current Password Enter Current Password Enter New Password Confirm New Password 2-10 Acer M5 481/481G/481T/481TG System Utilities...

  • Page 65: Changing A Password

    Press F10 to save changes and exit BIOS Setup Utility. 6. If current password and new password strings do not match, the Setup Warning dialog is shown (Figure 2-10). If it is not shown, go to step 7. 2-11 Acer M5 481/481G/481T/481TG System Utilities...
  • Page 66 Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Clear. c. To try to change the password again, repeat steps 1 through 4. 2-12 Acer M5 481/481G/481T/481TG System Utilities...
  • Page 67 Press <Esc> to escape the menu. Network Boot: Atheros Boot Agent USB HDD: USB CDROM:  Help Select Item F5/F6 Change Values Setup Default  Exit Select Menu Enter Select>SubMenu Save and Exit Figure 2-12. BIOS Boot 2-13 Acer M5 481/481G/481T/481TG System Utilities...
  • Page 68 Exit BIOS utility without saving setup item changes to system. Load Setup Defaults Load default values for all setup items. Discard Changes Load previous values of all setup items. Save Changes Save setup item changes to system. 2-14 Acer M5 481/481G/481T/481TG System Utilities...

  • Page 69: Bios Flash Utilities

    Prerequisites for BIOS Flashing utilities: 1. Prepare a bootable USB device. 2. Copy Flash utilities to bootable USB device. 3. Boot system from bootable USB device. NOTE: NOTE: BIOS Flash utility has auto execution function. 2-15 Acer M5 481/481G/481T/481TG System Utilities...

  • Page 70: Dos Flash Utility

    4. Copy Z09_022.exe to USB device, and insert device into a system port. 5. Boot to DOS mode. 6. Execute Z09_022.exe to update BIOS. (Figure 2-15, where C: is the name of the USB drive) The system restarts after update is complete. 2-16 Acer M5 481/481G/481T/481TG System Utilities...
  • Page 71 System will restart automatically when finished. NOTE: NOTE: If AC power is not connected, the following message is shown (Figure 2-17). Plug in the AC power to continue. Warning: No AC power connect Figure 2-17. AC Power Warning 2-17 Acer M5 481/481G/481T/481TG System Utilities...

  • Page 72: Winflash Utility

    4. Click OK to begin the update. A progress screen is shown. (Figure 2-18) V0.05 V0.08 Figure 2-18. InsydeFlash NOTE: NOTE: If the error message appears (Figure 2-19), check the system BIOS ROM-file size. 2-18 Acer M5 481/481G/481T/481TG System Utilities...
  • Page 73 Figure 2-19. InsydeFlash 2-19 Acer M5 481/481G/481T/481TG System Utilities...

  • Page 74: Remove Password Utilities

    4. Execute UnlockHD.exe (Figure 2-22) to create a password unlock code. Use the format <UnlockHD [key code]> with the code noted in the Figure 2-21. Example: UnlockHD 54591747 The command generates a password which can be used for unlocking the HDD. Example: Password: 41499389 2-20 Acer M5 481/481G/481T/481TG System Utilities...

  • Page 75: Removing Bios Password

    If wrong supervisor password is entered three times, the System will halt! dialog is shown. (Figure 2-23) Figure 2-23. Supervisor Password Error 1. Press the Power button 2. Press the “[“ key at Post. Figure 2-24. Enter “[“ Key at Post 2-21 Acer M5 481/481G/481T/481TG System Utilities...
  • Page 76 The Password on Boot setting must be Disabled in BIOS setup. 4. At a DOS prompt, enter ClearSuPw.exe. (Figure 2-25) Figure 2-25. Clear Supervisor Password Utility 5. When message Clear the SU Pws completely is shown, supervisor password has been removed. 2-22 Acer M5 481/481G/481T/481TG System Utilities...

  • Page 77: Miscellaneous Tools

    3. At the prompt, enter qdmi301.exe. To execute a specific function, select the associated menu Figure 2-26 number. ( Figure 2-26. DMI Tools Main Menu Screen 4. Press 1 to modify asset tag key. (Figure 2-27) 2-23 Acer M5 481/481G/481T/481TG System Utilities...
  • Page 78 Figure 2-27. Asset Tag Menu Item 5. Press 2 to modify the product number key. (Figure 2-28) Figure 2-28. Product Name Menu Item 6. Press 3 to modify serial number key. 2-24 Acer M5 481/481G/481T/481TG System Utilities...
  • Page 79 Figure 2-29. Serial Number Menu Item 7. Press 4 to modify the 1394 GUID number key. 2-25 Acer M5 481/481G/481T/481TG System Utilities...
  • Page 80 Figure 2-30. 1394 GUID Number Menu Item 8. Press 0 to exit. 2-26 Acer M5 481/481G/481T/481TG System Utilities...
  • Page 81 9. At the command prompt, type VEEPROM to write any changes in the data to the EEPROM. C:\VEEPROM_ Figure 2-32. VEEPROM Command Prompt NOTE: NOTE: When using any of the write options, restart the system to make the new DMI data effective. 2-27 Acer M5 481/481G/481T/481TG System Utilities...

  • Page 82: Using The Lan Mac Eeprom Utility

    2. In DOS mode, run MAC.BAT to write MAC values to eeprom. (Figure 2-34) C:\MAC>mac.bat C:\MAC>eeprom w MAC.cfg Progress --> \ Write Data to EEPROM OK!! Figure 2-34. MAC.BAT 3. Reboot computer when process has completed. 2-28 Acer M5 481/481G/481T/481TG System Utilities...
  • Page 83 CHAPTER Maintenance Procedures...

  • Page 85: Introduction

    Maintenance Procedures Introduction This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer. General Information The product previews seen in the following procedures may not represent the final product color or configuration.

  • Page 86: Maintenance Flowchart

    Maintenance Flowchart The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. 7RS &RYHU 73DG %UDFNHW %DFNOLJKW 0RGXOH 73DG 0RGXOH .H\ERDUG $XGLR %RDUG ',00...

  • Page 87: Machine Disassembly

    Machine Disassembly Getting Started The flowchart (Figure 3-1) identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: 1.

  • Page 88: Odd Module Removal

    ODD Module Removal Prerequisite: Disconnect AC adapter Turn off device 1. Locate ODD Module on lower cover. (Figure 3-1) 2. Remove screw. Figure 3-1. ODD Module Removal 3. Remove ODD module from lower cover. 4. Insert a thin tool in the manual eject hole to open the drive. 5.
  • Page 89 Figure 3-2. ODD Bezel Removal 6. Remove screws from the bracket. 7. Remove the bracket. Figure 3-3. ODD Bracket Removal Size Quantity Screw Type M2x2 M2.5x5.0...

  • Page 90: Lower Cover Removal

    Lower Cover Removal The lower cover is attached to the mainboard. The lower cover screws are removed to allow access to: Top Cover Prerequisite: ODD Module Removal 1. Remove securing screw (Figure 3-1). ODD Screw Figure 3-1. Lower Cover Screw Removal 2.
  • Page 91 Figure 3-2. Lower Cover Cabling Size Quantity Screw Type M2.5x5.0...

  • Page 92: Keyboard Backlight Removal

    Keyboard Backlight Removal Prerequisite: Top Cover Removal 1. Turn the top cover to expose the bottom. 2. Remove the Backlight module. Figure 3-1. Backlight Removal 3-10...

  • Page 93: Keyboard Removal

    Keyboard Removal Prerequisite: Top Cover Removal Backlight Module Removal 1. Turn the top cover to expose the bottom. 2. Remove the screw(s). 3. Lift up the keyboard (Figure 3-1). Figure 3-1. Keyboard Screw Removal Size Quantity Screw Type M1.0 x 0.43 3-11...

  • Page 94: Touch Pad Bracket Removal

    Touch Pad Bracket Removal Prerequisite: Top Cover Removal 1. Turn the top cover to expose the bottom. 2. Remove the screw(s). Figure 3-1. T-pad Bracket Screw Removal 3. Remove the T-pad bracket. 4. Lift up the keyboard (Figure 3-2). Figure 3-2. T-pad Bracket Removal 3-12...
  • Page 95 Size Quantity Screw Type M2.5 x 1 x 7 (Flat head) 3-13...

  • Page 96: Audio Board Removal

    Audio Board Removal Prerequisite: Top Cover Removal Touch Pad Bracket Removal 1. Turn the top cover to expose the bottom. 2. Disconnect the FFC and adhesive strip. Figure 3-1. Audio Board FFC Removal 3. Remove the screw(s). 4. Remove the Audio Board. 3-14...
  • Page 97 Figure 3-2. Audio Board Screw Removal Size Quantity Screw Type M2.5 x 1 x 7 (Flat head) 3-15...

  • Page 98: Audio Board Removal

    Audio Board Removal Prerequisite: Top Cover Removal 1. Disconnect the FFC from the audio board. 2. Disconnect the MIC cable from the audio board. 3. Disconnect the HDD FFC from the audio board. 4. Disconnect the speaker cable from the audio board. Figure 3-1.
  • Page 99 Figure 3-2. Audio Board Screws Removal 6. Remove the screw(s). 7. Remove the Audio Board. Size Quantity Screw Type M2.0 x 3.0 3-17...

  • Page 100: Dimm Removal

    DIMM Removal Prerequisite: Top Cover Removal 1. Locate DIMM module on mainboard. 2. Push module clips outwards. 3. Remove DIMM module from mainboard connector. Figure 3-1. DIMM Removal 3-18...

  • Page 101: Rtc Removal

    RTC Removal Prerequisite: Top Cover Removal 1. Locate RTC battery on mainboard. 2. Remove the RTC battery. Figure 3-1. Audio Board Cabling Removal 3. Remove RTC battery (D). IMPORTANT: Follow local regulations for battery disposal. 3-19...

  • Page 102: Combo Module Removal

    Combo Module Removal Prerequisite: Top Cover Removal 1. Remove the antenna cables. 2. Remove the screw(s). Main Figure 3-1. Antenna Disconnection 3. Remove the module. Figure 3-2. Combo Module Removal 3-20...
  • Page 103 Size Quantity Screw Type M2.0 x 2.0 3-21...

  • Page 104: Solid State Disk Removal

    Solid State Disk Removal Prerequisite: Top Cover Removal 1. Remove the screw(s). Figure 3-1. Solid State Disk Screw Removal 2. Remove the Solid State Disk (SSD) module. Figure 3-2. Solid State Disk Removal 3-22...
  • Page 105 Size Quantity Screw Type M2.0 x 2.0 3-23...

  • Page 106: Mic Removal

    MIC Removal Prerequisite: Top Cover Removal 1. Disconnect the MIC cable. 2. Remove the cable. Figure 3-1. MIC Cabling Removal 3. Remove the MIC. Figure 3-2. MIC Module Removal 3-24...

  • Page 107: Lcd Module Removal

    LCD Module Removal Prerequisite: Top Cover Removal 1. Disconnect the LVDS cable. Figure 3-1. LVDS Cable Removal 2. Remove the screw(s). Figure 3-2. LCD Module Screws Removal 3-25...
  • Page 108 3. Remove LCD Module. Figure 3-3. LVDS Cable Removal Size Quantity Screw Type M2.5 x 2.5 M2.5 x 2.5 3-26...

  • Page 109: Battery Pack Removal

    Battery Pack Removal Prerequisite: Top Cover Removal Audio Board Removal 1. Move the MIC cable off the battery. It is not necessary to remove the MIC module. Figure 3-1. MIC Cabling Preparation 2. Disconnect the power cable. Figure 3-2. Power Cable Removal 3-27...
  • Page 110 3. Remove battery pack. NOTE: NOTE: Follow local regulations for battery disposal. Figure 3-3. Battery Battery Removal 3-28...

  • Page 111: Hard Disk Drive Removal

    Hard Disk Drive Removal Prerequisite: Top Cover Removal Audio Board Removal 1. Disconnect the Audio Board FFC and move away. Figure 3-1. Audio FFC Preparation 2. Disconnect the HDD cable. Figure 3-2. HDD Cable Removal 3-29...
  • Page 112 3. Remove the screw(s). 4. Remove the HDD. Figure 3-3. HDD Removal 5. Remove the screw(s). NOTE: NOTE: There are two screws on the HDD bracket. 6. Remove the HDD bracket. Figure 3-4. HDD Bracket Screws Removal 3-30...
  • Page 113 Size Quantity Screw Type M2.0 x 2.0 M2.0 x 2.0 3-31...

  • Page 114: Lcd Bezel Removal

    LCD Bezel Removal Prerequisite: LCD Module Removal 1. Place LCD module on a clean dry surface. 2. Grasp the corner of the bezel and remove. 3. Continue to remove the bezel as shown (Figure 3-1). Figure 3-1. LCD Bezel Removal 4.

  • Page 115: Fan Thermal Assembly Removal

    Fan Thermal Assembly Removal CAUTION: Make sure the system has cooled before removing the termal assembly to avoid injury. Prerequisite: LCD Module 1. Disconnect the fan cable. 2. Loosen the screw(s). Figure 3-1. Fan/Thermal Screw Removal 3. Remove the assembly. 3-33...
  • Page 116 Figure 3-2. Fan/Thermal Assembly Removal 3-34...

  • Page 117: Lcd Hinge Removal

    LCD Hinge Removal Prerequisite: LCD Bezel Removal 1. Locate the hinges. Figure 3-1. LVDS Cable Removal 2. Remove the screw(s). Figure 3-2. LCD Hinge Screws Removal 3-35...
  • Page 118 Size Quantity Screw Type M2.0 x 0.5 x 7.0 (Flathead) M2.0 x 0.5 x 7.0 (Flathead) 3-36...

  • Page 119: Lcd Bracket Removal

    LCD Bracket Removal Prerequisite: LCD Hinge Removal 1. Remove the screw(s). 2. Remove the bracket. Figure 3-1. LCD Bracket Removal Size Quantity Screw Type M2.0 x 0.5 x 7 (flathead) 3-37...

  • Page 120: Lcd Module Removal

    LCD Module Removal Prerequisite: LCD Hinge Removal 1. Place the LCD on a clean flat surface. Figure 3-1. LCD Panel Removal 2. Remove the screw(s). Figure 3-2. LCD Panel Screws Removal 3-38...
  • Page 121 3. Slide the panel down to release from the panel cover. unlocked position Figure 3-3. LCD Panel Unlock 4. Remove the panel. Figure 3-4. LCD Panel Removal 3-39...
  • Page 122 Size Quantity Screw Type M2.0 x 0.5 x 7.0 (flathead) 3-40...

  • Page 123: Lcd Lvds Removal

    LCD LVDS Removal Prerequisite: LCD Module Removal 1. Disconnect the LVDS cable from the panel. Figure 3-1. LVDS Cable Removal 2. Disconnect LVDS connector from the panel. 3. Disconnect the cable from the panel inner bracket. 4. Remove the LVDS cable. Figure 3-2.

  • Page 124: Ccd Module Removal

    CCD Module Removal Prerequisite: LCD Module Removal 1. Locate the CCD module on the back of the LCD panel. 2. Remove module and disconnect from cable. Figure 3-1. CCD Cable Removal 3. Remove the module. 3-42...

  • Page 125: Mainboard Removal

    Mainboard Removal Prerequisite: Removal of Combo Module, Audio Board, HDD, SSD Module, DIMM, Battery Pack, Fan/Thermal Assembly, and LCD Module 1. Clear the antenna cables and position them out of the way. 2. Remove the screw(s). Figure 3-1. Mainboard Screw Removal 3.
  • Page 126 Figure 3-2. Mainboard Removal IMPORTANT: Follow local regulations for board disposal. Size Quantity Screw Type M2.5 x 3.0 3-44...

  • Page 127: Antenna Removal

    Antenna Removal Prerequisite: Mainboard Removal 1. Locate the antenna cables. 2. Gently remove the cabling. Figure 3-1. Antenna Cabling Removal 3. Remove the antennas Figure 3-2. Antenna Removal 3-45...

  • Page 128: Speaker Modules Removal

    Speaker Modules Removal Prerequisite: Mainboard Removal 1. Locate the speaker cables. Figure 3-1. Speaker Location 2. Remove the speaker (L/R) modules. Figure 3-2. Speaker Removal 3. Remove the speaker cabling. 3-46...

  • Page 129: Machine Assembly

    Machine Assembly ODD Module Installation 1. Install the ODD bezel. Figure 3-1. ODD Bezel Removal 2. Install the ODD the bracket. 3. Secure with the screw(s). Figure 3-2. ODD Bracket Removal 4. Install ODD module in lower cover. 5. Install and secure with screw. 3-47...
  • Page 130 ODD Bottom ODD Bottom Figure 3-3. ODD Module Installation Size Quantity Screw Type M2x2 M2.5x5.0 3-48...

  • Page 131: Lower Cover Installation

    Lower Cover Installation 1. Connect the cabling to the main unit. Figure 3-1. Lower Cover Cabling Installation 2. Turn the device to expose the bottom lower cover. 3. Secure with screw(s), Figure 3-2. ODD Screw Figure 3-2. Lower Cover Screw Intallation 3-49...
  • Page 132 Size Quantity Screw Type M2.5x5.0 3-50...

  • Page 133: Keyboard Backlight Installation

    Keyboard Backlight Installation 1. Install the keyboard module. 2. Align the Backlight module with the keyboard plate. Figure 3-1. Backlight and Keyboard Alignment 3. Install the Backlight module. Figure 3-2. Backlight Installation 3-51...

  • Page 134: Keyboard Installation

    Keyboard Installation 1. Place the keyboard on the top cover. 2. Secure with screw(s), Figure 3-1. Figure 3-1. Keyboard Installation 3. Align the mylar strip and install in place. 4. Turn the device over on a secure surface. Size Quantity Screw Type M1.0 x 0.43 3-52...

  • Page 135: Touch Pad Bracket Installation

    Touch Pad Bracket Installation 1. Insert the T-pad bracket and align the screw holes on the bracket and top cover. 2. Secure with screw(s), Figure 3-1. Figure 3-1. T-pad Bracket Installation Size Quantity Screw Type M2.5 x 1 x 7 (Flat head) 3-53...

  • Page 136: Audio Module Installation

    Audio Module Installation 1. Insert the Audio Board and align the screw holes on the module and top cover. 2. Secure with screw(s), Figure 3-1. Figure 3-1. Audio Board Installation 3. Insert the FFC into the module. 4. Secure with the adhesive. Figure 3-2.

  • Page 137: Audio Board Installation

    Audio Board Installation 1. Insert the Audio Board and align the screw holes on the module and chassis. Figure 3-1. Audio Board Installation 2. Secure with screw(s). 3. Connect the FFC to the audio board. 4. Connect the MIC cable to the audio board. 5.
  • Page 138 Figure 3-2. Audio Board Screws Removal Size Quantity Screw Type M2.0 x 3.0 3-56...

  • Page 139: Dimm Installation

    DIMM Installation 1. Connect DIMM module to mainboard connector. 2. Push down on module until clips lock in place. Figure 3-1. DIMM Installation 3-57...

  • Page 140: Rtc Installation

    RTC Installation 1. Locate RTC socket on the mainboard. 2. Place RTC module on mainboard. Figure 3-1. RTC Installation 3-58...

  • Page 141: Combo Module Installation

    Combo Module Installation 1. Align the module with the mainboard. 2. Install the module and hold down in place. Figure 3-1. Combo Module Installation 3. Secure with screw(s). 4. Connect the antenna cables. Main Figure 3-2. Antenna Connection Size Quantity Screw Type M2.0 x 2.0 3-59...

  • Page 142: Solid State Disk (Ssd) Installation

    Solid State Disk (SSD) Installation 1. Locate the SSD connector on the mainboard. 2. Insert the board and hold down. Figure 3-1. Solid State Disk Installation 3. Secure with screw(s). Figure 3-2. Solid State Disk Screw Installation 3-60...
  • Page 143 Size Quantity Screw Type M2.0 x 2.0 3-61...

  • Page 144: Mic Installation

    MIC Installation 1. Insert the MIC into the chassis. Figure 3-1. MIC Installation 2. Place the cable along the battery. 3. Connect the MIC cable. Figure 3-2. MIC Cable Connection 3-62...

  • Page 145: Audio Board Installation

    Audio Board Installation 1. Align the LCD module with the chassis and install the LCD module. Figure 3-1. LCD Module Installation 2. Secure with screw(s). Figure 3-2. LCD Module Screws Removal 3. Connect the LVDS cable. 3-63...
  • Page 146 Figure 3-3. Audio Board Screws Removal Size Quantity Screw Type M2.5 x 2.5 M2.5 x 2.5 3-64...

  • Page 147: Battery Pack Installation

    Battery Pack Installation 1. Position the battery pack in the chassis. 2. Install the battery pack. Figure 3-1. Battery Pack Installation 3. Connect the power cable. Figure 3-2. Power Cable Connection 4. Replace MIC cable to its position. 3-65...
  • Page 148 Figure 3-3. MIC Cable Positioning 3-66...

  • Page 149: Hard Disk Drive Installation

    Hard Disk Drive Installation 1. Install the HDD carrier on the HDD. 2. Secure with the screw(s). Figure 3-1. HDD Bracket Installation 3. Install the HDD in the chassis. 4. Secure with the screw(s). Figure 3-2. HDD Screw Installation 3-67...
  • Page 150 5. Connect the HDD cable connector. 6. Connect the Audio Board FFC. Figure 3-3. Cable Connections Size Quantity Screw Type M2.0 x 2.0 M2.0 x 2.0 3-68...

  • Page 151: Audio Board Installation

    Audio Board Installation 1. Align the bezel with the module and install. Figure 3-1. LCD Bezel Installation 2. Move around the bezel and press down to secure. Figure 3-2. LCD Bezel Removal NOTE: NOTE: Bezel locks in place easily. If there is any resistance, make sure the LVDS cable is correctly located inside the LCD module.

  • Page 152: Fan Thermal Assembly Installation

    Fan Thermal Assembly Installation IMPORTANT: Apply suitable thermal grease and make sure all thermal pads are in place before replacing module CAUTION: Thermal grease can damage mainboard. Use caution when applying. The following thermal grease types are approved for use: ...
  • Page 153 Figure 3-2. Fan/Thermal Screw Removal 3-71...

  • Page 154: Audio Board Installation

    Audio Board Installation 1. Align the hinges with the LCD cover. 2. Secure with the screw(s). left hinge right hinge Figure 3-1. LCD Hinge Screws Installation Size Quantity Screw Type M2.0 x 0.5 x 7.0 (Flathead) M2.0 x 0.5 x 7.0 (Flathead) 3-72...

  • Page 155: Lcd Bracket Installation

    LCD Bracket Installation 1. Align the bracket in the LCD cover. 2. Install the bracket. 3. Secure with the screw(s). Figure 3-1. LCD Bracket Installation Size Quantity Screw Type M2.0 x 0.5 x 7 (flathead) 3-73...

  • Page 156: Lcd Panel Installation

    LCD Panel Installation 1. Align the LCD panel with the chassis and install the panel. Figure 3-1. LCD Module Installation 2. Position the LCD correctly and slide up to lock in place. correct installation alignment correct installation alignment Figure 3-2. LCD Module Screws Removal 3.
  • Page 157 Figure 3-3. LCD Panel Insatllation Size Quantity Screw Type M2.0 x 0.5 x 7.0 (flathead) 3-75...

  • Page 158: Lvds Installation

    LVDS Installation 1. Insert the cable into the panel inner bracket. Figure 3-1. LCD Module Installation 2. Connect the LVDS cable to the panel connector. 3. Attach the securing adhesive. Figure 3-2. LVDS Connection 4. Insert the LVDS cable in the panel cover. 3-76...
  • Page 159 Figure 3-3. LVDS Alignment 3-77...

  • Page 160: Ccd Installation

    CCD Installation 1. Connect the cable to the CCD module. Figure 3-1. CCD Cable Installation 2. Install the CCD module. Figure 3-2. CCD Module Installation 3-78...

  • Page 161: Mainboard Installation

    Mainboard Installation 1. Position the I/O ports on the mainboard in the chassis. 2. Install the mainboard and slide down over the chassis screw holes. Figure 3-1. Mainboard Installation 3. Install the screw(s). Figure 3-2. Mainboard Screw Installation 3-79...
  • Page 162 Size Quantity Screw Type M2.5 x 3.0 3-80...

  • Page 163: Antenna Installation

    Antenna Installation 1. Position the antennas in the chassis. 2. Install the antennas. Figure 3-1. Antenna Installation 3. Install the cabling in the chassis. Figure 3-2. Antenna Cabling Installation 3-81...

  • Page 164: Speaker Installation

    Speaker Installation 1. Install a single speaker. 2. Insert the cabling in the chassis. guide pin guide pin Figure 3-1. Right Speaker Installation 3. Continue to install the cabling in the chassis. Figure 3-2. Speaker Cabling Installation 4. Install the second speaker. 3-82...
  • Page 165 guide pin guide pin Figure 3-3. Left Speaker Installation 5. Install the remaining cabling in the chassis. Figure 3-4. Speaker Cabling Installation 3-83...
  • Page 166 CHAPTER Troubleshooting...

  • Page 168: General Information

    NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.

  • Page 169: Power On Issues

    Power On Issues If the system doesn’t power on, perform the following: Figure 1-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following: 1. Makes sure the power cable is properly connected to the computer and the electrical outlet.

  • Page 170: No Display Issues

    No Display Issues If the Display doesn’t work, perform the following: Figure 1-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following: 1. Make sure that internal display is selected. Switching between internal and external by pressing Fn+F5.

  • Page 171: Abnormal Video

    7. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. 8. Start the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. 9.

  • Page 172: Lcd Failure

    LCD Failure If the LCD fails, perform the following: Figure 1-3. LCD Failure Troubleshooting...

  • Page 173: Keyboard Failure

    Keyboard Failure If the Keyboard fails, perform the following: Figure 1-4. Keyboard Failure Troubleshooting...

  • Page 174: Touchpad Failure

    Touchpad Failure If the Touchpad fails, perform the following: Figure 1-5. Touchpad Failure Troubleshooting...

  • Page 175: Internal Speaker Failure

    Internal Speaker Failure If internal Speakers fail, perform the following: Figure 1-6. Internal Speaker Failure Sound Problems Perform the following: 1. Boot the computer.     2. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: ...
  • Page 176 Speakers are selected as the default audio device (green check mark). NOTE: NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers.

  • Page 177: Microphone Failure

    Microphone Failure If internal or external Microphones fail, perform the following: Figure 1-7. Microphone Failure   1. Check that the microphone is enabled. Navigate to Start Control Panel Hardware  and Sound Sound and select the Recording tab. 2. Right click on the Recording tab and select Show Disabled Devices (clear by default).

  • Page 178: Other Functions Failure

    Other Functions Failure HDD Not Operating Correctly If the HDD fails to operate correctly, perform the following: 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to confirm the computer is virus free. 3. Run the Windows Vista Startup Repair Utility: a.

  • Page 179: Intermittent Problems

    1. Remove power from the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices:  Non-Acer devices  Printer, mouse, and other external devices ...

  • Page 180: Post Codes

    Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. Post Code Range Phase POST Code Range 0x01 - 0x0F 0x70 - 0x9F 0x40 - 0x6F...
  • Page 181 Functionality Name Post Phase Description (Include\PostCode.h) Code SEC_GO_TO_PEICORE Enter Boot Firmware Volume party related functions – Platform dependence. PEI Phase Post Code Table Functionality Name Post Phase Description (Include\PostCode.h) Code PEI_SIO_INIT Super I/O Initialization PEI_CPU_REG_INIT CPU Early Initialization PEI_CPU_AP_INIT* Multi-processor Early Initial PEI_CPU_HT_RESET* HyperTransport Initialization PEI_PCIE_MMIO_INIT...
  • Page 182 Functionality Name Post Phase Description (Include\PostCode.h) Code PEI_ENTER_DXEIPL Loading BIOS image to RAM PEI_FINDING_DXE_CORE Loading DXE core PEI_GO_TO_DXE_CORE Enter DXE core party relate functions – Platform dependence. DXE Phase POST Code Table Functionality Name Post Phase Description (Include\PostCode.h) Code DXE_TCGDXE* TPM initial in DXE DXE_SB_SPI_INIT* South bridge SPI initialization...
  • Page 183 Functionality Name Post Phase Description (Include\PostCode.h) Code DXE_LEGACY_INTERRUPT* Setup Legacy Interrupt service DXE_RELOCATE_SMBASE Relocate SMM BASE DXE_FIRST_SMI SMI test DXE_VTD_INIT* VTD Initial DXE_BEFORE_CSM16_INIT Legacy BIOS Initialization DXE_AFTER_CSM16_INIT Legacy interrupt function Initialization DXE_LOAD_ACPI_TABLE ACPI Table Initialization DXE_SB_DISPATCH* Setup SB SMM Dispatcher service DXE_SB_IOTRAP_INIT* Setup SB IOTRAP Service...
  • Page 184 Post Functionality Name (Include\ PostCode.h) Phase Description Code BDS_CONNECT_USB_BUS USB BUS driver initialization BDS_CONNECT_USB_DEVICE USB device driver initialization BDS_NO_CONSOLE_ACTION Console device initial fail BDS_DISPLAY_LOGO_SYSTEM_INFO Display logo or system information BDS_START_IDE_CONTROLLER IDE controller initialization BDS_START_SATA_CONTROLLER SATA controller initialization BDS_START_ISA_ACPI_CONTROLLER SIO controller initialization BDS_START_ISA_BUS ISA BUS driver...
  • Page 185 Post Functionality Name (Include\ PostCode.h) Phase Description Code BDS_EXIT_BOOT_SERVICES* Send END of POST Message to ME via HECI BDS_LEGACY_BOOT_EVENT Last Chipset initial before boot to Legacy BDS_ENTER_LEGACY_16_BOOT Ready to Boot Legacy BDS_RECOVERY_START_FLASH Fast Recovery Start Flash. BDS_START_SDHC_BUS SDHC device initial. BDS_RECOVERY_START_FLASH Ata Legacy device initial.
  • Page 186 Post Functionality Name (Include\ PostCode.h) Phase Description Code S3_BEFORE_RUNTIME_BOOT_SCRIPT Restore system configuration stage2 S3_BEFORE_RELOCATE_SMM_BASE Relocate SMM BASE during S3 resume S3_BEFORE_MP_INIT Multi-processor initial during S3 resume S3_BEFORE_RESTORE_ACPI_CALLBACK Start to restore system configuration in SMM S3_AFTER_RESTORE_ACPI_CALLBACK Restore system configuration in SMM complete S3_GO_TO_FACS_WAKING_VECTOR Back to OS...
  • Page 187 InsydeH20DDT Debugger POST Code Functionality Name Post Code Description (Include\ PostCode.h) Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde debugger...

  • Page 188: Jumper And Connector Locations

    CHAPTER Jumper and Connector Locations...

  • Page 190: Jumper And Connector Locations

    Jumper and Connector Locations Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description Item Description PJ1 DC-In CN9 HDD con CN10 Fan con CN11 Audio con CN12 Keyboard con CN13 Card reader con CN14 TPM con PJ2 Battery con JDIM1 DIMM con BT1 RTC CN8 ODD con...
  • Page 192 CHAPTER FRU (Field Replaceable Unit) List...
  • Page 194 Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 195: Exploded Diagrams

    Exploded Diagrams Main Assembly Figure 1-1. Main Assembly Exploded Diagram Table 1-1. Main Assembly Exploded Diagram Description Mainboard NB.M0J11.004 Top assembly Base assembly LK.14008.014 KH.32007.016 KN.0200Q.002 FRU (Field Replaceable Unit) List...
  • Page 196 Table 1-1. Main Assembly Exploded Diagram (Continued) Description KU.0080D.064 WL/BT AGN NI.23600.100 KN.2GB03.025 Battery Lithium KT.00303.002 Keyboard NK.I1417.01Y FRU (Field Replaceable Unit) List...

  • Page 197: Lcd Assembly

    LCD Assembly Figure 1-2. LCD Assembly Exploded Diagram Table 1-2. LCD Assembly Exploded Diagram Description LCD bezel sub assembly LCD cover sub assembly Camera module NC.21411.00D Cable assembly GLE Cable assembly FOX Cable assembly MEC Cable assembly LNT FRU (Field Replaceable Unit) List...
  • Page 198 Table 1-2. LCD Assembly Exploded Diagram (Continued) Description Left Hinge SZS Left Hinge GYI Left Hinge AJP Right Hinge SZS Right Hinge GYI Right Hinge AJP LK.14008.014 FRU (Field Replaceable Unit) List...

  • Page 199: Fru List

    FRU List Table 1-3. FRU List Category Description ADAPTER Adapter DELTA 65W 19V 1.7x5.5x11 Yellow AP.06501.033 ADP-65VH BA, LV5, Low profile LED LF Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow AP.06503.029 PA-1650-69AW, LV5, Low profile LED LF Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow AP.06503.031 PA-1650-86AW, LV5, Low profile LF Adapter Chicony Power 65W 19V 1.7x5.5x11 Yellow...
  • Page 200 Table 1-3. FRU List (Continued) Category Description CABLE POWER CORD(EU) 1.8M 3PBLACK FM010008-010 27.TATV7.001 POWER CORD(SWI)1.8M 3PBLACK FZ010008-011 27.A99V7.004 POWER CORD(S.A) 1.8M 3BLACK FZ010008-006 27.T48V7.001 POWER CORD ITALIAN 3PIN 27.A99V7.005 PWR CORD V943B30001218008 DANISH 3P 27.A03V7.006 POWER CORD UK 3PIN 27.A03V7.004 PWR CORD(ISR)1.8M 3PBLK FZ0I0008-038 27.TATV7.005...
  • Page 201 Table 1-3. FRU List (Continued) Category Description HDD/HARD DISK DRIVE HDD HGST 2.5" 5400rpm 320GB KH.32007.016 HTS545032A7E380, Jaguar B7 500G/P SATA 8MB LF+HF F/W:DA4466 HDD SEAGATE 2.5" 5400rpm 320GB 9WS14C-188 KH.32001.024 ST320LT012, Yarra 500G/P, 7mmzh SATA 8MB LF+HF F/W:0001SDM1 HDD SEAGATE 2.5" 5400rpm 320GB 320G/P, KH.32001.026 7mmzh, 9YG142-190, Sapta 15 SATA 8MB LF+HF F/W:0010SDM1...
  • Page 202 Table 1-3. FRU List (Continued) Category Description KEYBOARD K/B(TAIWAN)Z09(AEZ09#00,3A)86,API,BK K/B(GREEK)Z09(AEZ09+00,3A)86,API,BK K/B(THAI)Z09(AEZ09-00,3A)86,API,BK K/B(BULGARIA)Z09(AEZ09100,3A)87,API,BK K/B(CROATIAN)Z09(AEZ09200,3A)87,API,BK K/B(CZ-SLOVAK)Z09(AEZ09300,3A)87,API,BK K/B(HUNGARIAN)Z09(AEZ09400,3A)87,API,BK K/B(BRAZIL)Z09(AEZ09600,3A)87,API,BK K/B(RUSSIAN)Z09(AEZ09700,3A)86,API,BK K/B(TURKISH)Z09(AEZ09A00,3A)87,API,BK K/B(BELGIUM)Z09(AEZ09B00,3A)87,API,BK K/B(SWEDISH)Z09(AEZ09D00,3A)87,API,BK K/B(UK)Z09(AEZ09E00,3A)87,API,BK K/B(FRENCH)Z09(AEZ09F00,3A)87,API,BK K/B(GERMAN)Z09(AEZ09G00,3A)87,API,BK K/B(ITALIAN)Z09(AEZ09I00,3A)87,API,BK K/B(JAPANESE)Z09(AEZ09J00,3A)90,API,BK K/B(US-FR-CAN)Z09(AEZ09K00,3A)87,API,BK K/B(DANISH)Z09(AEZ09M00,3A)87,API,BK K/B(SPANISH)Z09(AEZ09P00,3A)87,API,BK K/B(ARAB-EN)Z09(AEZ09Q00,3A)86,API,BK K/B(ARAB-FR)Z09(AEZ09Q01,3A)87,API,BK K/B(UI)Z09(AEZ09R00,3A)86,API,BK K/B(SWISS)Z09(AEZ09S00,3A)87,API,BK K/B(PORTUGUESE)Z09(AEZ09T00,3A)87,API,BK K/B(HEBREW)Z09(AEZ09V00,3A)86,API,BK K/B(NORWEGIAN)Z09(AEZ09W00,3A)87,API,BK K/B(SCAND)Z09(AEZ09N00,3A)87,API,BK K/B(KOREA)Z09(AEZ09Y00,3A)86,API,BK KB(TAIWAN)Z09(AEZ09#00,3A)86,NON BL,CNY KB(GREEK)Z09(AEZ09+00,3A)86,NON BL,CNY KB(THAI)Z09(AEZ09-00,3A)86,NONBL,CNY 6-11 FRU (Field Replaceable Unit) List...
  • Page 203 Table 1-3. FRU List (Continued) Category Description KB(BULGARIA)Z09(AEZ09100,3A)87,NONBL,CNY KB(CROATIAN)Z09(AEZ09200,3A)87,NONBL,CNY KB(CZ-SLOVAK)Z09(AEZ09300,3A)87,NOBL,CNY KB(HUNGARIAN)Z09(AEZ09400,3A)87NONBL,CNY KB(BRAZIL)Z09(AEZ09600,3A)87,NON BL,CNY KB(RUSSIAN)Z09(AEZ09700,3A)86,NON BL,CNY KB(TURKISH)Z09(AEZ09A00,3A)87,NONBL,CNY KB(BELGIUM)Z09(AEZ09B00,3A)87,NONBL,CNY KB(SWEDISH)Z09(AEZ09D00,3A)87,NONBL,CNY KB(UK)Z09(AEZ09E00,3A)87,NON BL,CNY KB(FRENCH)Z09(AEZ09F00,3A)87,NON BL,CNY KB(GERMAN)Z09(AEZ09G00,3A)87,NONBL,CNY KB(ITALIAN)Z09(AEZ09I00,3A)87,NON BL,CNY KB(JAPANESE)Z09(AEZ09J00,3A)90,NONBL,CNY KB(US-FR-CAN)Z09(AEZ09K00,3A)87NONBL,CNY KB(DANISH)Z09(AEZ09M00,3A)87,NON BL,CNY KB(SPANISH)Z09(AEZ09P00,3A)87,NON BL,CNY KB(ARAB-EN)Z09(AEZ09Q00,3A)86,NONBL,CNY KB(ARAB-FR)Z09(AEZ09Q01,3A)87,NONBL,CNY K/B(UI)Z09(AEZ09R00,3A)86,NON BL,CNY,BK KB(SWISS)Z09(AEZ09S00,3A)87,NONBL,CNY KB(PORTUGUESE)Z09(AEZ09T00,3A)87NOBL,CNY KB(HEBREW)Z09(AEZ09V00,3A)86,NON BL,CNY KB(NORWEGIAN)Z09(AEZ09W00,3A)87NONBL,CNY KB(SCAND)Z09(AEZ09X00,3A)87,NON BL,CNY KB(KOREA)Z09(AEZ09Y00,3A)86,NON BL,CNY LED LCD LPL 14'' WXGA Glare LP140WH7-TSA1 LF...

  • Page 204: M5-481T

    Table 1-3. FRU List (Continued) Category Description MEMORY Memory NANYA SO-DIMM DDRIII 1333 2GB KN.2GB03.025 NT2GC64B88G0NS-CG LF+HF Memory KINGSTON SO-DIMM DDRIII 1333 2GB KN.2GB07.006 ACR256X64D3S13C9G LF+HF Memory SAMSUNG SO-DIMM DDRIII 1333 2GB KN.2GB0B.030 M471B5773DH0-CH9 LF 256*8 Memory HYNIX SO-DIMM DDRIII 1333 2GB KN.2GB0G.031 HMT325S6CFR8C-H9 LF+HF 256x8 38nm Memory NANYA SO-DIMM DDRIII 1333 4GB...

  • Page 205: Screw List

    Table 1-3. FRU List (Continued) Category Description SPEAKER MODULE(W-L/R)PB20C SPEAKER MODULE(W-L/R)FG-QT SPEAKER MODULE(W-L/R)SNCN- Screw List Table 1-4. Screw List Category Description SCREW ZB1 SCREW M2.5*6-I(BNI)(NYLOK)S/P 86.A08V7.004 ZY5D SCREW M2.0*3.0-I(BKAG)(NYLOK) S.P 86.S0207.001 ZR6 SCREW M2.5*4.0-I(NYLON PATCH)IRON S.P 86.EDM07.003 ZR1 SCREW M2.5*2-I (NI,NYLOK) S/P 86.TDY07.001 ZY2 SCREW M3.0*3.5-I(BUWZN) IRON S.P 86.TPK07.002...
  • Page 206 CHAPTER Model Definition and Configuration...

  • Page 208: Model Definition And Configuration

    Model Definition and Configuration M5-481T Table 1-1. RO and Description Model Country Description M5-481T-32364 N9.M0JWW.001 M5-481T-32364G34Mass G34Mass W7HP64ASWW1 MC UMACss_3U 2*2G/320+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481T-32364 NX.M0JSV.001 M5-481T-32364G52Mass EM G52Mass W7HP64EMASVN1 MC UMACss_3U 2*2G/500+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_ES61SP1 M5-481T-32364 NX.M0JSV.002 M5-481T-32364G34Mass EM G34Mass W7HP64EMASVN1 MC UMACss_3U...
  • Page 209 Table 1-1. RO and Description (Continued) Model Country Description M5-481T-323a4 NX.M0JAA.002 M5-481T-323a4G52Mass G52Mass W7HP64ASUS1 MC UMACss_3U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_FRBESP1 M5-481T-53314 NX.M0JAA.003 M5-481T-53314G52Mass G52Mass W7HP64ASUS1 MC UMACss_3U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_FRBESP1 M5-481T-53314 NX.M0JSM.001 M5-481T-53314G52Mass EM G52Mass W7HP64EMASMY1 MC UMACss_3U 2*2G/500+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_ES61SP1...
  • Page 210 Table 1-1. RO and Description (Continued) Model Country Description M5-481T-53316 NX.M0JAL.003 M5-481T-53316G52Mass EM G52Mass W7HP64EMASBR2 MC UMACss_3U 2G+4G/500_L+F20G/3L4.85/ 2R/CB_Atheros WB222_HD_Wiping Cloth_AL_XC31SP1 M5-481T-323a4 ACLA-ES NX.M0JAL.004 M5-481T-323a4G52Mass EM G52Mass W7HP64EMASEA1 MC UMACss_3U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_PT22SP1 M5-481T-53314 ACLA-ES NX.M0JAL.005 M5-481T-53314G52Mass EM G52Mass W7HP64EMASEA1 MC UMACss_3U 2*2G/500_L+F20G/3L4.85/2...
  • Page 211 Table 7-2. BOM Name and CPU (Continued) Model Country BOM Name M5-481T-53314 NX.M0JAA.003 M5-481T_UMACss_3U Ci53317UB G52Mass M5-481T-53314 NX.M0JSM.001 M5-481T_UMACss_3U Ci53317UB G52Mass M5-481T-53316 NX.M0JAL.001 M5-481T_UMACss_3U Ci53317UB G52Mass M5-481T-323a6 NX.M0JAA.004 M5-481T_UMACss_3U Ci32377MB G52Mass M5-481T-53316 NX.M0JAL.002 M5-481T_UMACss_3U Ci53317UB G34Mass M5-481T-53316 NX.M0JAL.003 M5-481T_UMACss_3U Ci53317UB G52Mass M5-481T-323a4 ACLA-ES...
  • Page 212 Table 7-3. LCD and VGA Chip (Continued) Model Country VGA Chip M5-481T-53316 NX.M0JAL.001 NLED14WXGAGSOP G52Mass M5-481T-323a6 NX.M0JAA.004 NLED14WXGAGSOP G52Mass M5-481T-53316 NX.M0JAL.002 NLED14WXGAGSOP G34Mass M5-481T-53316 NX.M0JAL.003 NLED14WXGAGSOP G52Mass M5-481T-323a4 ACLA-ES NX.M0JAL.004 NLED14WXGAGSOP G52Mass M5-481T-53314 ACLA-ES NX.M0JAL.005 NLED14WXGAGSOP G52Mass M5-481T-53316 NX.M0JAA.006 NLED14WXGAGSOP G52Mass Table 7-4.
  • Page 213 Table 7-4. VRAM and Memory 1 (Continued) Model Country VRAM Memory 1 M5-481T-53316 NX.M0JAL.003 OB2GBIII(256x16*4) G52Mass M5-481T-323a4 ACLA-ES NX.M0JAL.004 OB2GBIII(256x16*4) G52Mass M5-481T-53314 ACLA-ES NX.M0JAL.005 OB2GBIII(256x16*4) G52Mass M5-481T-53316 NX.M0JAA.006 OB2GBIII(256x16*4) G52Mass Table 7-5. Memory 2 and HDD1 Model Country Memory 2 HDD 1 (GB) M5-481T-32364 N9.M0JWW.001...
  • Page 214 Table 7-5. Memory 2 and HDD1 (Continued) Model Country Memory 2 HDD 1 (GB) M5-481T-53314 ACLA-ES NX.M0JAL.005 SO2GBIII N500GB5.4KS_4K G52Mass M5-481T-53316 NX.M0JAA.006 SO4GBIII N500GB5.4KS_4K G52Mass Table 7-6. HDD 2 and ODD Model Country HDD 2 (GB) M5-481T-32364 N9.M0JWW.001 FM0020S2 NSM8XS9.0 G34Mass M5-481T-32364 NX.M0JSV.001...
  • Page 215 Table 7-7. NB Chopset, Battery and Adapter Model Country NB Chipset Battery Adapter M5-481T-32364 N9.M0JWW.001 HM77 3CELL4.85 G34Mass M5-481T-32364 NX.M0JSV.001 HM77 3CELL4.85 G52Mass M5-481T-32364 NX.M0JSV.002 HM77 3CELL4.85 G34Mass M5-481T-33214 N9.M0JWW.002 HM77 3CELL4.85 G34Mass M5-481T-32364 NX.M0JAA.001 HM77 3CELL4.85 G52Mass M5-481T-323a4 NX.M0JAA.002 HM77 3CELL4.85 G52Mass...
  • Page 216 M5-481TG Table 7-8. RO and Description Model Country Description M5-481TG-3236 NX.M0KCN.001 M5-481TG-32364G52Mass 4G52Mass W7HB64SCASCN1 MC N13PLP1GBCss_3V5U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_SC11SP1 M5-481TG-3321 N9.M0KWW.001 M5-481TG-33212G34Mass 2G34Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 1*2G/320+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481TG-5246 GCTWN NX.M0KTA.001 M5-481TG-52464G52Mass 4G52Mass W7HP64ASTW1 MC N13PLP1GBCss_3V5U 2*2G/500+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_TC41SP1...
  • Page 217 Table 7-8. RO and Description (Continued) Model Country Description M5-481TG-5331 NX.M0KSP.001 M5-481TG-53314G52Mass 4G52Mass EM W7HP64EMASPH1 MC N13PLP1GBCss_3V5U 2*2G/500+F20G/3L4.85/2R/C B_Atheros WB222_HD_Wiping Cloth_AL_ES61SP1 M5-481TG-5331 NX.M0KCF.002 M5-481TG-53316G12Mass 6G12Mass W7HP64ASHK2 MC N13PLP1GBCss_3V5U 2G+4G/F128G/3L4.85/2R/CB _Atheros WB222_HD_Wiping Cloth_AL_ZH31SP1 M5-481TG-5331 NX.M0KCF.003 M5-481TG-53316G25Mass 6G25Mass W7HP64ASHK2 MC N13PLP1GBCss_3V5U 2G+4G/F256G/3L4.85/2R/CB _Atheros WB222_HD_Wiping Cloth_AL_ZH31SP1 M5-481TG-5331...
  • Page 218 Table 7-8. RO and Description (Continued) Model Country Description M5-481TG-7351 NX.M0KSG.002 M5-481TG-73516G52Mass 6G52Mass W7HP64ASSG1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_ZH31SP1 M5-481TG-7351 NX.M0KST.002 M5-481TG-73516G52Mass 6G52Mass EM W7HP64EMASTH1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_TH71SP1 M5-481TG-7351 GCTWN NX.M0KTA.003 M5-481TG-73516G52Mass 6G52Mass W7HP64ASTW1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping...
  • Page 219 Table 7-8. RO and Description (Continued) Model Country Description M5-481TG-5331 GCTWN NX.M0KTA.004 M5-481TG-53316G52Mass 6G52Mass W7HP64ASTW1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_TC41SP1 M5-481TG-3236 N9.M0KWW.002 M5-481TG-32366G34Mass 6G34Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 2G+4G/320+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 M5-481TG-5246 N9.M0KWW.003 M5-481TG-52466G52Mass 6G52Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping Cloth_AL_ES62SP1...
  • Page 220 Table 7-8. RO and Description (Continued) Model Country Description M5-481TG-5331 NX.M0KCN.003 M5-481TG-53314G52Mass 4G52Mass W7HB64SCASCN1 MC N13PLP1GBCss_3V5U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_SC11SP1 M5-481TG-7351 GCTWN N9.M0KTW.001 M5-481TG-73514G25Mass 4G25Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 2*2G/F256G/3L4.85/2R/CB_ Atheros WB222_HD_Wiping Cloth_AL_ES61SP1 M5-481TG-3236 NX.M0KST.003 M5-481TG-32366G52Mass 6G52Mass EM W7HP64EMASTH1 MC N13PLP1GBCss_3V5U 2G+4G/500+F20G/3L4.85/2R /CB_Atheros WB222_HD_Wiping...
  • Page 221 Table 7-8. RO and Description (Continued) Model Country Description M5-481TG-7351 ACLA-ES NX.M0KAL.001 M5-481TG-73514G52Mass 4G52Mass EM W7HP64EMASEA1 MC N13PLP1GBCss_3V5U 2*2G/500_L+F20G/3L4.85/2 R/CB_Atheros WB222_HD_Wiping Cloth_AL_PT22SP1 M5-481TG-3236 N9.M0KWW.006 M5-481TG-32364G25Mass 4G25Mass W7HP64ASWW1 MC N13PLP1GBCss_3V5U 2*2G/F256G/3L4.85/2R/CB_ Atheros WB222_HD_Wiping Cloth_AL_ES62SP1 Table 7-9. BOM Name and CPU Model Country BOM Name M5-481TG-3236...
  • Page 222 Table 7-9. BOM Name and CPU (Continued) Model Country BOM Name M5-481TG-7351 NX.M0KST.004 M5-481TG_N13PLP1GBC Ci73517UB 6G12Mass ss_3V5U M5-481TG-7351 NX.M0KSG.002 M5-481TG_N13PLP1GBC Ci73517UB 6G52Mass ss_3V5U M5-481TG-7351 NX.M0KST.002 M5-481TG_N13PLP1GBC Ci73517UB 6G52Mass ss_3V5U M5-481TG-7351 GCTWN NX.M0KTA.003 M5-481TG_N13PLP1GBC Ci73517UB 6G52Mass ss_3V5U M5-481TG-7351 AU/NZ NX.M0KSA.001 M5-481TG_N13PLP1GBC Ci73517UB 6G25Mass ss_3V5U...
  • Page 223 Table 7-9. BOM Name and CPU (Continued) Model Country BOM Name M5-481TG-5331 NX.M0KAA.002 M5-481TG_N13PLP1GBC Ci53317UB 4G52Mass ss_3V5U M5-481TG-7351 ACLA-ES NX.M0KAL.001 M5-481TG_N13PLP1GBC Ci73517UB 4G52Mass ss_3V5U M5-481TG-3236 N9.M0KWW.006 M5-481TG_N13PLP1GBC Ci32367MB 4G25Mass ss_3V5U Table 7-10. LCD and VGA Chip Model Country VGA Chip M5-481TG-3236 NX.M0KCN.001 NLED14WXGAGSOP...
  • Page 224 Table 7-10. LCD and VGA Chip (Continued) Model Country VGA Chip M5-481TG-7351 GCTWN NX.M0KTA.003 NLED14WXGAGSOP N13PLP 6G52Mass M5-481TG-7351 AU/NZ NX.M0KSA.001 NLED14WXGAGSOP N13PLP 6G25Mass M5-481TG-5331 AU/NZ NX.M0KSA.002 NLED14WXGAGSOP N13PLP 6G25Mass M5-481TG-5331 NX.M0KSM.002 NLED14WXGAGSOP N13PLP 6G12Mass M5-481TG-5331 NX.M0KSM.003 NLED14WXGAGSOP N13PLP 6G52Mass M5-481TG-5331 GCTWN NX.M0KTA.004 NLED14WXGAGSOP...
  • Page 225 Table 7-11. VRAM and Memory 1 Model Country VRAM Memory 1 M5-481TG-3236 NX.M0KCN.001 1G-DDR5 OB2GBIII(256x16*4) 4G52Mass (64*32*4) M5-481TG-3321 N9.M0KWW.001 1G-DDR5 OB2GBIII(256x16*4) 2G34Mass (64*32*4) M5-481TG-5246 GCTWN NX.M0KTA.001 1G-DDR5 OB2GBIII(256x16*4) 4G52Mass (64*32*4) M5-481TG-5246 NX.M0KSM.001 1G-DDR5 OB2GBIII(256x16*4) 6G12Mass (64*32*4) M5-481TG-5246 NX.M0KST.005 1G-DDR5 OB2GBIII(256x16*4) 6G52Mass (64*32*4) M5-481TG-5331...
  • Page 226 Table 7-11. VRAM and Memory 1 (Continued) Model Country VRAM Memory 1 M5-481TG-5331 NX.M0KSM.003 1G-DDR5 OB2GBIII(256x16*4) 6G52Mass (64*32*4) M5-481TG-5331 GCTWN NX.M0KTA.004 1G-DDR5 OB2GBIII(256x16*4) 6G52Mass (64*32*4) M5-481TG-3236 N9.M0KWW.002 1G-DDR5 OB2GBIII(256x16*4) 6G34Mass (64*32*4) M5-481TG-5246 N9.M0KWW.003 1G-DDR5 OB2GBIII(256x16*4) 6G52Mass (64*32*4) M5-481TG-5331 N9.M0KWW.004 1G-DDR5 OB2GBIII(256x16*4) 6G52Mass (64*32*4)
  • Page 227 Table 7-12. Memory 2 and HDD 1 Model Country Memory 2 HDD 1 (GB) M5-481TG-3236 NX.M0KCN.001 SO2GBIII N500GB5.4KS_4K 4G52Mass M5-481TG-3321 N9.M0KWW.001 N320GB5.4KS_4K 2G34Mass M5-481TG-5246 GCTWN NX.M0KTA.001 SO2GBIII N500GB5.4KS_4K 4G52Mass M5-481TG-5246 NX.M0KSM.001 SO4GBIII FM0128S3 6G12Mass M5-481TG-5246 NX.M0KST.005 SO4GBIII N500GB5.4KS_4K 6G52Mass M5-481TG-5331 GCTWN NX.M0KTA.002 SO2GBIII...
  • Page 228 Table 7-12. Memory 2 and HDD 1 (Continued) Model Country Memory 2 HDD 1 (GB) M5-481TG-5331 NX.M0KSM.003 SO4GBIII N500GB5.4KS_4K 6G52Mass M5-481TG-5331 GCTWN NX.M0KTA.004 SO4GBIII N500GB5.4KS_4K 6G52Mass M5-481TG-3236 N9.M0KWW.002 SO4GBIII N320GB5.4KS_4K 6G34Mass M5-481TG-5246 N9.M0KWW.003 SO4GBIII N500GB5.4KS_4K 6G52Mass M5-481TG-5331 N9.M0KWW.004 SO4GBIII N500GB5.4KS_4K 6G52Mass M5-481TG-7351 N9.M0KWW.005...
  • Page 229 Table 7-13. HDD 2 and ODD (Continued) Model Country HDD 2 (GB) M5-481TG-5246 GCTWN NX.M0KTA.001 FM0020S2 NSM8XS9.0 4G52Mass M5-481TG-5246 NX.M0KSM.001 NSM8XS9.0 6G12Mass M5-481TG-5246 NX.M0KST.005 FM0020S2 NSM8XS9.0 6G52Mass M5-481TG-5331 GCTWN NX.M0KTA.002 NSM8XS9.0 4G25Mass M5-481TG-5331 NX.M0KSP.001 FM0020S2 NSM8XS9.0 4G52Mass M5-481TG-5331 NX.M0KCF.002 NSM8XS9.0 6G12Mass M5-481TG-5331 NX.M0KCF.003...
  • Page 230 Table 7-13. HDD 2 and ODD (Continued) Model Country HDD 2 (GB) M5-481TG-5246 N9.M0KWW.003 FM0020S2 NSM8XS9.0 6G52Mass M5-481TG-5331 N9.M0KWW.004 FM0020S2 NSM8XS9.0 6G52Mass M5-481TG-7351 N9.M0KWW.005 NSM8XS9.0 6G25Mass M5-481TG-5246 NX.M0KCN.002 FM0020S2 NSM8XS9.0 4G52Mass M5-481TG-5331 NX.M0KCN.003 FM0020S2 NSM8XS9.0 4G52Mass M5-481TG-7351 GCTWN N9.M0KTW.001 NSM8XS9.0 4G25Mass M5-481TG-3236 NX.M0KST.003...
  • Page 231 Table 7-14. NB Chipset, Battery and Adapter (Continued) Model Country NB Chipset Battery Adapter M5-481TG-5331 GCTWN NX.M0KTA.002 HM77 3CELL4.85 4G25Mass M5-481TG-5331 NX.M0KSP.001 HM77 3CELL4.85 4G52Mass M5-481TG-5331 NX.M0KCF.002 HM77 3CELL4.85 6G12Mass M5-481TG-5331 NX.M0KCF.003 HM77 3CELL4.85 6G25Mass M5-481TG-5331 NX.M0KSG.001 HM77 3CELL4.85 6G52Mass M5-481TG-5331 NX.M0KST.001 HM77...
  • Page 232 Table 7-14. NB Chipset, Battery and Adapter (Continued) Model Country NB Chipset Battery Adapter M5-481TG-5246 NX.M0KCN.002 HM77 3CELL4.85 4G52Mass M5-481TG-5331 NX.M0KCN.003 HM77 3CELL4.85 4G52Mass M5-481TG-7351 GCTWN N9.M0KTW.001 HM77 3CELL4.85 4G25Mass M5-481TG-3236 NX.M0KST.003 HM77 3CELL4.85 6G52Mass M5-481TG-7351 N9.M0KWW.008 HM77 3CELL4.85 4G25Mass M5-481TG-7351 N9.M0KWW.007 HM77...
  • Page 233 7-28 Model Definition and Configuration...
  • Page 234 CHAPTER 8 Test Compatible Components...

  • Page 236: Test Compatible Components

    Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 237: Environment Test

    Microsoft Windows 7 Environment Test ® ® Acer M5 481/481G/481T/481TG Table 8-1. Acer M5 481/481G/481T/481TG Vendor Type Description 2nd HDD 60003533 FM0020S2 Flash Disk PHISON SSD NAND KN.0200Q.002 YOSUN 20GB SSE020GTTC0-S51 LF+HF Accessory 10000981 MISC Acer HDMI(A) to Acer HDMI(A) to VGA converter NC.23811.005...
  • Page 238 Table 8-1. Acer M5 481/481G/481T/481TG (Continued) Vendor Type Description 10001067 INTEL Ci32377MB CPU Intel Core i3 2377M BGA 1.5G KC.23701.7MB 10001067 INTEL Ci52467MB CPU Intel Core i5 2467M BGA 1.6G KC.24601.7MB 10001067 INTEL Ci53317UB CPU Intel Core i5 i5-3317U BGA KC.33101.5UM...
  • Page 239 Table 8-1. Acer M5 481/481G/481T/481TG (Continued) Vendor Type Description 60002005 HGST N500GB5.4KS_ HDD HGST 2.5" 5400rpm 500GB KH.50007.023 HTS545050A7E380, Jaguar B7,0J23335, 500G/P SATA 8MB LF+HF F/W:DA4837 7mmzh HDD 60002036 N320GB5.4KS_ HDD SEAGATE 2.5" 5400rpm KH.32001.024 SEAGATE 320GB 9WS14C-188 ST320LT012, Yarra 500G/P, 7mmzh SATA 8MB...
  • Page 240 Table 8-1. Acer M5 481/481G/481T/481TG (Continued) Vendor Type Description 10001044 AF4S_A10B Keyboard CHICONY AF4S_A10B NK.I1413.00E CHICONY AF4S Internal 14 Standard 104KS Black German Y2010 Acer Legend 10001044 AF4S_A10B Keyboard CHICONY AF4S_A10B NK.I1413.00D CHICONY AF4S Internal 14 Standard 104KS Black French Y2010 Acer Legend...
  • Page 241 Table 8-1. Acer M5 481/481G/481T/481TG (Continued) Vendor Type Description 10001044 AF4S_A10B Keyboard CHICONY AF4S_A10B NK.I1413.00J CHICONY AF4S Internal 14 Standard 107KS Black Japanese Y2010 Acer Legend 10001044 AF4S_A10B Keyboard CHICONY AF4S_A10B NK.I1413.00G CHICONY AF4S Internal 14 Standard 104KS Black Hungarian Y2010 Acer...
  • Page 242 Table 8-1. Acer M5 481/481G/481T/481TG (Continued) Vendor Type Description 60002041 OB2GBIII(256x1 Memory NONE DDR3L 1333 2GB KN.2GB00.006 QIMONDA 6*4) Dummy LF+HF 256x16*4pcs 60002041 SO2GBIII Memory NONE SO-DIMM DDRIII KN.2GB00.004 QIMONDA 2GB dummy LF+HF 60002041 SO4GBIII Memory NONE SO-DIMM DDRIII KN.4GB00.003...
  • Page 243 8-10 Test Compatible Components...
  • Page 244 CHAPTER Online Support Information...

  • Page 246: Online Support Information

    This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.
  • Page 247 Online Support Information...

This manual is also suitable for:

Acer m5 481Acer m5 481gAcer m5 481tAcer m5 481tg

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