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If you think there is a problem
with the camera,
first check the following.
If the
items below
do not solve your problem,
contact
a Canon
Customer
Support
Help Desk.
Power
You pressed the power button,
but nothing happened.
Confirm that the battery is the correct type, and is not depleted (p. 15).
Confirm that the battery is properly inserted (p. 17).
Confirm that the memory card/battery cover is securely closed (p. 17).
If the battery terminals are dirty, battery performance will decrease. Clean the terminals
with a cotton swab and re-insert the battery several times.
Battery is consumed
quickly.
Battery performance decreases at low temperatures. Warm the battery, for example, by
placing it in your pocket with the terminal cover on.
Lens will not retract.
Do not open the memory card/battery cover while the power is on. After closing the
memory card/battery cover, turn the power on then back off (p. 17).
TV output
image is distorted
or not showing on TV (p. 174).
Shooting
Cannot shoot.
When in Playback mode (p. 22), press the shutter button halfway (p. 24).
The screen is off (p. 26).
Screen does not display
properly in dark places (p. 41).
Screen does not display
properly
while
shooting.
Please note, the following will not be recorded in still images, but will be recorded in
movies.
When shooting under fluorescent or LED lighting, the screen may flicker, and a
horizontal bar may appear.
A flashing
_, appears
on the screen
and the shot cannot
be taken even
though
the shutter
button
was pressed
fully (p. 27).
appears
when the shutter
button
is pressed
haffway
(p. 27).
Set [IS mode] to [Continuous] (p. 168).
Raise the flash and set it to _, (p. 79).
Increase the ISO speed (p. 81).
Attach the camera to a tripod. Additionally, you should set [IS Mode] to [Off] when
shooting with a tripod (p. 168).
186
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