Before You Call For Service - GE Profile WPRE5240 Owner's Manual

Before you call for service...

OPERATION
Washer pauses during
wash cycle
Washer pauses during
spin cycle
Washer won't operate
PERFORMANCE
Clothes too wet
Colored spots
Grayed or yellowed
clothes
Lint or residue on
clothes
14
Possible Causes
The DELICATE cycle was chosen
This is normal.
Washer is unplugged
Water supply is turned off
Controls are not set properly
Lid is open
Circuit breaker/fuse is
tripped/blown
Electronics need to be reset
START was not pressed
Possible Causes
Incorrect spin cycle
selected
Incorrect use of fabric
softener
Dye transfer
Not enough detergent
Hard water
Water is not hot enough
Washer is overloaded
Detergent is not
dissolving
Dye transfer
Clothes are air or line dried
Incorrect sorting
Washing too long
Detergent not dissolving
Overloading
Incorrect use of fabric softener
What To Do
• This is normal. The DELICATE cycle has a short soak
period.
• The washer may pause during the spin cycle to remove
soapy water more efficiently.
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Check controls.
• Close lid.
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
• Unplug washer, wait 2 minutes, plug back in, and press
START.
• Press START.
What To Do
• Make sure the spin cycle selected matches the load you
are washing. Some fabrics will feel wetter when rinsed
with cold water.
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Pretreat stain and rewash.
• Sort whites or lightly colored items from dark colors.
• Use more detergent (especially with larger loads).
Be sure to follow detergent manufacturer's directions.
• Use a water conditioner like Calgon brand or install
a water softener.
• Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
• Select load size to match clothes load.
• Add detergent as wash basket fills with water before
you load clothes.
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
• If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
• Separate lint producers from lint collectors.
• Wash small loads for a shorter time than larger loads.
• Add detergent as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
• Load clothes no higher than the top row of holes in the
washer basket.
• Make sure load size selected matches clothes load size.
• Check fabric softener package for instructions and follow
directions for using dispenser.