GE GBVH5200 GBVH5300 Owner's Manual & Installation Instructions page 23

Problem
Wrinkling
grayed or yellowed
clothes
Colored spots
Water temperature
is incorrect
Slight variation
in metallic color
Bad odor inside
your washer
Detergent leak
Improper dispensing of
softener or bleach
Possible Cause
Improper sorting
Overloading
Incorrect wash cycle
repeated washing in
water that is too hot
not enough detergent
not using HE (high efficiency)
detergent
Hard water
Water is not hot enough
Detergent is not
dissolving
Dye transfer
Incorrect use of fabric
softener
Dye transfer
Water supply is improperly
connected
House water heater is
not set properly
this is normal
Washer unused for a long time,
not using recommended
quality of HE detergent
or used too much detergent
Incorrect placement of
detergent insert
this is normal
Dispenser clogged
Softener or bleach is filled above • Make sure to have the correct amount of softener or bleach.
the max line
Softener or bleach cap issue
What To Do
• Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Load your washer so clothes have enough room
to move freely.
• Match cycle selection to the type of fabric you are
washing (especially for easy care loads).
• Wash in warm or cold water.
• Use correct amount of detergent.
• Use HE detergent.
• Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or install
a water softener.
• Make sure water heater is delivering water at
120°–140°F (48°–60°C).
• Try a liquid detergent.
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
• Make sure hoses are connected to correct faucets.
• Make sure house water heater is delivering water
at 120°–140°F (48°–60°C).
• Due to the metallic properties of paint used for this unique
product, slight variations of color may occur due to viewing
angles and lighting conditions.
• Run a BasketClean cycle.
• In the case of strong odor, you may need to run
the BasketClean cycle more than once.
• Use only the amount of detergent recommended on the
detergent container.
• Use only HE (high-efficiency) detergent.
• Always remove wet items from the washer promptly after
machine stops running.
• Leave the door slightly open for the water to air dry. Close
supervision is necessary if this appliance is used by or
near children. Do not allow children to play on, with or
inside this or any other appliance.
• Make sure detergent insert is properly located and fully
seated. Never put detergent above max line.
• It is normal operation to see detergent leak on door gasket
about 20 seconds after filling the dispenser.
• Monthly clean the dispenser drawer to remove buildup
of chemicals.
• Make sure softener and bleach cap for dispenser are seated
or they will not work.
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