NComputing VSPACE U170 User Manual

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USB Virtual Desktop Kit
(Model U170)
with vSpace
TM
User Guide
This guide applies to all Microsoft® Windows versions of our product. Specific
information about our Linux versions may be found at
http://ncomputing.com/support.aspx
ncomputing.com

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Summary of Contents for NComputing VSPACE U170

  • Page 1 USB Virtual Desktop Kit (Model U170) with vSpace User Guide This guide applies to all Microsoft® Windows versions of our product. Specific information about our Linux versions may be found at http://ncomputing.com/support.aspx ncomputing.com...
  • Page 2: Important Notices

    Microsoft or as expressly set forth in the “Microsoft Windows Server to Windows XP License Rights” section of the NComputing EULA. In all cases, your rights and obligations with respect to the use of vSpace software with Windows Server software and Windows Client software are defined by both the NComputing vSpace software EULA and the applicable Microsoft Software License Agreement or EULA.
  • Page 3: Table Of Contents

    Install the hardware ....................8   Connect peripheral devices ..................8   Connection options ....................... 9   Mounting and security....................10   NComputing vSpace software installation ............10   User setup........................13   Product registration .....................14   Online registration....................... 15   Offline registration....................... 15  ...
  • Page 4: Safety Information

    USB virtual desktop (model U170) user guide Safety information Refer to the following to prevent any physical injury or loss of assets caused by damage to the product. A user must read this User Guide carefully before use and properly follow the instructions. Make sure that the place of installation is not too hot (above 35˚C), too cold (below 0˚C), •...
  • Page 5: Regulatory Compliance

    (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. KCC certification information NComputing U170 1.기기의명칭(모델명): USB-based Expansion kit (U170) 2.인증받은 자의 상호: 엔컴퓨팅 주식회사   3.제조자/제조국가: Magic Control Technology Corporation/대만  ...
  • Page 6: Product Overview

    USB virtual desktop (model U170) user guide Product overview The NComputing U170 kit enables users to dramatically cut computing costs by sharing the untapped power of existing computers. The U170 access device and NComputing vSpace software work together to efficiently harness excess computing capacity and enable multiple users to share a single computer.
  • Page 7: Minimum System Requirements

    Enterprise, 32-bit. For more information Microsoft licensing please see the Important Notices section at the beginning of this document. Almost any modern PC may be used to host NComputing vSpace software. The guidelines below are a good rule of thumb for determining how many users you can expect to have a native experience running general productivity software applications.
  • Page 8: Access Devices

    USB virtual desktop (model U170) user guide Access devices For each U170 station you will need: USB keyboard and mouse • Monitor (resolution support below) • Optional: speakers, headphones, and/or microphone with mini stereo connector • Optional: USB devices and USB cables (connect directly to host PC and can be •...
  • Page 9: Connection Options

    USB virtual desktop (model U170) user guide Note: The U170 device is powered by the USB bus and a single USB port can provide power for only one U170 device with a mouse and keyboard. Adding additional USB devices immediately downstream of the U170 that draw too much power is likely to cause errors.
  • Page 10: Mounting And Security

    VESA compliant mounting holes as shown below. To secure the U170 device, a slot has been provided in between the mounting screw holes to permit a security cable to be attached. NComputing vSpace software installation Installation of the vSpace software is straightforward and simple.
  • Page 11 USB virtual desktop (model U170) user guide 6. The next screen in the hardware wizard will show that the operating system has identified the U170 device and will ask “What would you like the wizard to do?” Choose “Install the software automatically [Recommended] Page 11...
  • Page 12 USB virtual desktop (model U170) user guide 7. The next screen of the hardware installation wizard is a warning. Press, “Continue Anyway” 8. You have now completed the hardware installation wizard, press finish to continue. 9. You will repeat these steps for each U170 device connected to the system. Note: The Display on the host system will flash on and off during the video driver installation.
  • Page 13: User Setup

    USB virtual desktop (model U170) user guide User setup There are two options for setting up users on a multiuser system: 1. Local Users: for small installations, you can use the user management tool in Microsoft to add local users. 2.
  • Page 14: Product Registration

    The U170 USB virtual desktop and vSpace software that you install on a computer must be registered with NComputing. Prior to registration, user sessions will be limited to 60 minutes before timing out and requiring a reboot of the system.
  • Page 15: Online Registration

    1. Fill out your registration information. 2. Automatically discover the device serial numbers connected. 3. Then connect to the NComputing registration service . 4. If selecting this option, you may choose to enable “Background Registration” so that any time you install a new U170 to the system, the Registration Wizard will discover and register the product with your information without any user intervention.
  • Page 16: Pc Upgrade Or Card Migration To Another Pc

    You can reassign your license in this way a few times after your initial registration. If you exceed this limit you will need to contact NComputing technical support. Uninstallation To uninstall the vSpace software, select “Uninstall vSpace” from the “Start” menu. Follow the prompts and the vSpace software is removed from the host PC.
  • Page 17: Vspace Software Updates

    Additional features Auto login NComputing vSpace software has a convenient Auto-login feature popular in schools, kiosks, or digital signage applications. If enabled, once a computer boots, each U170 station will automatically login using the username and password set. Additionally, a launch application or script may be specified to run at login.
  • Page 18: Troubleshooting Guide

    When multiple U170’s are connected to the host the normal boot time will be extended some for each unit added. Remember the OS and PC is supporting that many more users. For more troubleshooting information visit the NComputing knowledge base in the support section of the NComputing website at www.ncomputing.com...
  • Page 19: Glossary

    USB virtual desktop (model U170) user guide Glossary Administrator: a person who is responsible for managing a multi-user computing environment, such as a local area network (LAN). Administrator responsibilities typically include: installing and configuring system hardware and software; establishing and managing user accounts; upgrading software;...

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