Customer Service Information - Bosch SHX4AP06UC - 24' Ascenta Series Dishwasher Use & Care Manual

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What this Warranty Covers &Who it Applies to: The limited warranty
provided by BSH Home Appliances ("Bosch") in this Statement of Limited
Product Warranty applies only to Bosch dishwashers ("Product") sold to
you, the first using purchaser, provided that the Product was purchased:
(1) for your normal, household (non-commercial) use, and has in fact
at all times only been used for normal household purposes; (2) new at
retail (not a display,"as is", or previously returned model), and not for
resale, or commercial use; and (3) within the United States or Canada,
and has at all times remained within the country of original purchase.
The warranties stated herein apply only to the first purchaser of the
Product and are not transferable.
Please make sure to return your registration card; while not
necessary to el3ectuate warranty coverage, it is the best way for
Bosch to notify you in the unlikely event of a safety notice or
product recall.
How Long the Warranty Lasts: Bosch warrants that the Product is
free from defects in materials and workmanship for a period of three
hundred sixty five (365) days from the date of purchase. The foregoing
timeline begins to run upon the date of purchase, and shall not be stalled,
tolled, extended, or suspended, for any reason whatsoever. Labor and
shipping costs are included in this basic coverage.
Extended Limited Warranty: Bosch also provides these additional
limited warranties:
2 Year Limited Warranty: Bosch will repair or replace
any component that proves to be defective in materials or
workmanship (excludes labor charges).
S Year Limited Warranty on Electronics: Bosch will repair or
replace any Bosch microprocessor or printed circuit board if it
proves to be defective in materials or workmanship (excludes
labor charges).
S Year Limited Warranty on Dish Racks: Bosch will replace the
upper or lower dish rack (excluding rack components), if the rack
proves defective in materials or workmanship (excludes labor
charges).
LifetimeWarranty against Stainless Steel Rust Through: Bosch
will replace your dishwasher with the same model or a current
model that is substantially equivalent or better in functionality,
if the inner liner should rust through (excludes labor charges).
Bosch will replace the stainless steel door if the door should rust
through (excludes labor charges).
The foregoing timeline begins to run upon the date of purchase, and
shall not be stalled, tolled, extended, or suspended, for any reason
whatsoever.
Repair/Replace as Your Exclusive Remedy: During this warranty
period, Bosch or one of its authorized service providers will repair your
Product without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured with a
defect in materials or workmanship. If reasonable attempts to repair
the Product have been made without success, then Bosch will replace
your Prod uct (upgraded models may be available to you, in Bosch's sole
discretion, for an additional charge). All removed parts and components
shall become the property of Bosch at its sole option. All replaced and/or
repaired parts shall assume the identity of the original part for purposes
of this warranty and this warranty shall not be extended with respect
to such parts. Bosch's sole liability and responsibility hereunder is to
repair manufacturer-defective Product only, using a Bosch-authorized
service provider during normal business hours. For safety and property
damage concerns, Bosch highly recommends that you do not attempt
to repair the Product yourself, or use an un-authorized servicer; Bosch
will have no responsibility or liability for repairs or work performed by
a non-authorized servicer. If you choose to have someone other than
an authorized service provider work on your Product THIS WARRANTY
WILL AUTOMATICALLY BECOME NULL AND VOID. Authorized service
providers are those persons or companies that have been specially
trained on Bosch products, and who possess, in Bosch's opinion, a
superior reputation for customer service and technical ability (note that
they are independent entities and are not agents, partners, aE] liates or
representatives of Bosch). Notwithstanding the foregoing, Bosch will not
incur any liability, or have responsibility, for the Product if it is located in
a remote area (more than 100 miles from an authorized service
Statement of Limited Product Warranty
provider) or is reasonably inaccessible, hazardous, threatening, or
treacherous locale, surroundings, or environment; in any such event, if
you request, Bosch would still pay for labor and parts and ship the parts
to the nearest authorized service provider, but you would still be fully
liable and responsible for any travel time or other special charges by the
service company, assuming they agree to make the service call.
Out of Warranty Product: Bosch is under no obligation, at law or
otherwise, to provide you with any concessions, including repairs,
pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions: The warranty coverage described herein excludes
all defects or damage that are not the direct fault of Bosch, including
without limitation, one or more of the following: (1) use of the Product
in anything other than its normal, customary and intended manner
(including without limitation, any form of commercial use, use or
storage of an indoor product outdoors, use of the Product in conjunction
with air or water-going vessels); (2) any party's willful misconduct,
negligence, misuse, abuse, accidents, neglect, improper operation,
failure to maintain, improper or negligent installation, tampering, failure
to follow operating instructions, mishandling, unauthorized service
(including self-performed "fixing" or exploration of the appliance's
internal workings); (3) adjustment, alteration or modification of any
kind; (4) a failure to comply with any applicable state, local, city, or
county electrical, plumbing and/or building codes, regulations, or laws,
including failure to install the prod uct in strict conformity with local fire
and building codes and regulations; (5) ordinary wear and tear, spills of
food, liquid, grease accumulations, or other substances that accumulate
on, in, or around the Product; and (6) any external, elemental and/or
environmental forces and factors, including without limitation, rain,
wind, sand, floods, fires, mud slides, freezing temperatures, excessive
moisture or extended exposure to humidity, lightning, power surges,
structural failures surrounding the appliance, and acts of God. In no
event shall Bosch have any liability or responsibility whatsoever for
damage to surrounding property, including cabinetry, floors, ceilings,
and other structures or objects around the Product. Also excluded from
this warranty are scratches, nicks, minor dents, and cosmetic damages
on external surfaces and exposed parts; Products on which the serial
numbers have been altered, defaced, or removed; service visits to teach
you how to use the Product, or visits where there is nothing wrong
with the Product; correction of installation problems (you are solely
responsible for any structure and setting for the Product, including all
electrical, plumbing or other connecting facilities, for proper foundation/
flooring, and for any alterations including without limitation cabinetry,
walls, floors, shelving, etc.); and resetting of breakers or fuses.
TOTHE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUTYOUR
EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE
CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY,
OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY iS iN LiEU OF
ALL OTHER WARRANTIES, WHETHER EXPRESS OR iMPLiED. ANY
WARRANTY iMPLIED BY LAW, WHETHER FOR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL
BE EFFECTIVE ONLY FOR THE PERIOD THAT THiS EXPRESS LIMITED
WARRANTY IS EFFECTIVE. iN NO EVENTWILL THE MANUFACTURER
BE LIABLE FOR CONSEQUENTIAL, SPECIAL, iNCIDENTAL, INDIRECT,
"BUSINESS LOSS" AND/OR PUNITIVE DAMAGES, LOSSES, OR
EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM
WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING
EXPENSES IN EXCESSOF DIRECT DAMAGES WHICH ARE DEFiNITiVELY
CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMiTATiONS MAY NOT APPLYTOYOU. THiS WARRANTY
GIVES YOU SPECiFiC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to
alter, modify or amend this warranty shall be e_ective unless authorized
in writing byan 0[3 cer of BSH.
How to Obtain Warranty Service: TO OBTAIN WARRANTY SERVICE
FOR YOUR PRODUCT, YOU SHOULD CONTACT THE NEAREST BOSCH
AUTHORIZED SERVICE CENTER, OR CALL 800-944-2904, or write Bosch
at: BSH Home Appliances- 5551 McFadden Avenue, Huntington Beach,
CA 92649 /
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