Related Manuals for Smart Technologies SMART Sync 2010
Summary of Contents for Smart Technologies SMART Sync 2010
- Page 1 P L E A S E T H I N K B E F O R E Y O U P R I N T SMART Sync™ 2010 User’s Guide Windows® Operating Systems...
- Page 2 SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
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Page 3: Table Of Contents
Contents Getting Started Starting SMART Sync Connecting to Students Transferring Students to Your Class Working with Teacher IDs and Classes Navigating the User Interface Customizing the User Interface Working with Thumbnails Working with Groups Exiting SMART Sync Observing and Controlling Students Observing the Class Observing a Student’s Desktop Controlling a Student’s Desktop... - Page 4 C O N T E N T S Clearing the Question History Chatting Chatting with Students Saving the Chat History Clearing the Chat History Enabling and Disabling Student Chat Sending and Receiving Files Sending Files to Students Receiving Files from a Student Clearing Files from the File List Controlling Access to Applications Creating and Using Application Blocking Rules...
- Page 5 i i i C O N T E N T S Registration Index...
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Page 7: Getting Started
Chapter 1 Getting Started Starting SMART Sync Connecting to Students Transferring Students to Your Class Working with Teacher IDs and Classes Navigating the User Interface Views Main Toolbar and Menus Group Tabs Students List Customizing the User Interface Showing or Hiding Toolbars Setting the Selection Method Working with Thumbnails Rearranging Thumbnails... -
Page 8: Starting Smart Sync
C H A P T E R 1 – G E T T I N G S T A R T E D messages to students and receive replies, send files to your students, organize student collaboration and more. If you’re using SMART Sync with a SMART Board™ interactive whiteboard, you can write notes using a pen tray pen and your students will see your notes on their desktops. -
Page 9: Connecting To Students
C H A P T E R 1 – G E T T I N G S T A R T E D 4. Click Yes. SMART Sync displays the Thumbnails view and the All Computers tab. 5. Connect to students (see Connecting to Students below), and then save the class (see Working with Teacher IDs and Classes on page 5). - Page 10 C H A P T E R 1 – G E T T I N G S T A R T E D You or your system administrator then selects a connection option depending on the chosen mode: Connection Option Description Visible Hidden...
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Page 11: Transferring Students To Your Class
C H A P T E R 1 – G E T T I N G S T A R T E D Transferring Students to Your Class If you connect to students through SMART Sync Class List Server, you can transfer students connected to other teachers’... -
Page 12: Navigating The User Interface
C H A P T E R 1 – G E T T I N G S T A R T E D 2. Select the teacher ID you want from the list. Clear the current teacher ID and enter another one. 3. -
Page 13: Views
C H A P T E R 1 – G E T T I N G S T A R T E D Views Each view contains a subset of the features in SMART Sync: View Description Thumbnails When you start SMART Sync, you see thumbnails (miniature images) of the connected students’... -
Page 14: Main Toolbar And Menus
C H A P T E R 1 – G E T T I N G S T A R T E D View Description File Transfer Using the File Transfer view, you can send files to your class, to a group or to selected students and receive files from them. -
Page 15: Students List
C H A P T E R 1 – G E T T I N G S T A R T E D Students List The students list appears on the right side of the interface when you’re in the Questions, Chat, File Transfer, Applications or Internet view. -
Page 16: Customizing The User Interface
C H A P T E R 1 – G E T T I N G S T A R T E D Customizing the User Interface You can customize SMART Sync’s user interface following the instructions in this section. Showing or Hiding Toolbars You can show or hide the toolbars to customize the SMART Sync interface. -
Page 17: Working With Thumbnails
C H A P T E R 1 – G E T T I N G S T A R T E D To set the selection Select Options > Selection Types > Standard Selection. method to Standard To set the selection Select Options >... -
Page 18: Resizing Thumbnails
C H A P T E R 1 – G E T T I N G S T A R T E D 3. Select View > Thumbnail Arrangement > Alphabetical Ordering. The thumbnails are rearranged in alphabetical order starting at the upper left corner. -
Page 19: Working With Groups
C H A P T E R 1 – G E T T I N G S T A R T E D To change thumbnail 1. Click Thumbnails information The Thumbnails view appears. 2. Select View > Thumbnail Name/Description. 3. -
Page 20: Creating, Editing And Deleting Groups
C H A P T E R 1 – G E T T I N G S T A R T E D Creating, Editing and Deleting Groups To create a group 1. Select Edit > Add Group. The New Group dialog box appears. 2. -
Page 21: Exiting Smart Sync
C H A P T E R 1 – G E T T I N G S T A R T E D To delete a group 1. Select the group’s tab. 2. Select Edit > Remove Group. A warning message appears. 3. -
Page 23: Observing And Controlling Students
Chapter 2 Observing and Controlling Students Observing the Class Observing a Student’s Desktop Controlling a Student’s Desktop Writing Over a Desktop Capturing an Image of a Student’s Desktop Locking Student Desktops Disconnecting Students Disconnecting Students Controlling Student Disconnection Shutting Down, Logging Off and Restarting Students’ Computers You can view a window or full screen image of a student’s desktop, take sole control of a student’s desktop or share control with the student. - Page 24 C H A P T E R 2 – O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S Share media files (see page 37) Shut down, log off or restart student computers (see page 29) To observe the class...
- Page 25 C H A P T E R 2 – O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S 2.
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Page 26: Observing A Student's Desktop
C H A P T E R 2 – O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S The Thumbnails view displays all thumbnails in a 4:3 ratio to make it easier for you to view and organize the thumbnails. - Page 27 C H A P T E R 2 – O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S To view a student’s 1.
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Page 28: Controlling A Student's Desktop
C H A P T E R 2 – O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S To view a student’s 1. - Page 29 C H A P T E R 2 – O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S To control a student’s 1.
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Page 30: Writing Over A Desktop
C H A P T E R 2 – O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S 3. -
Page 31: Capturing An Image Of A Student's Desktop
C H A P T E R 2 – O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S To write over a student’s 1. -
Page 32: Locking Student Desktops
C H A P T E R 2 – O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S 5. -
Page 33: Disconnecting Students
C H A P T E R 2 – O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S 2. -
Page 34: Controlling Student Disconnection
C H A P T E R 2 – O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S 4. -
Page 35: Shutting Down, Logging Off And Restarting Students' Computers
C H A P T E R 2 – O B S E R V I N G A N D C O N T R O L L I N G S T U D E N T S Shutting Down, Logging Off and Restarting Students’... -
Page 37: Broadcasting And Communicating
Chapter 3 Broadcasting and Communicating Broadcasting Broadcasting Your Desktop Broadcasting a Student’s Desktop Giving Control to a Student During a Broadcast Writing Over a Broadcast Sending an Announcement Conducting a Poll Sharing Media Sharing a Media File Playing the Media File Sharing a Web Page SMART Sync makes it easy for you to interact with your students. -
Page 38: Broadcasting
C H A P T E R 3 – B R O A D C A S T I N G A N D C O M M U N I C A T I N G Broadcasting You can broadcast your desktop to the entire class or to a group. You can also broadcast a student’s desktop or give control of the broadcast to a student. -
Page 39: Broadcasting A Student's Desktop
C H A P T E R 3 – B R O A D C A S T I N G A N D C O M M U N I C A T I N G 4. Click Yes. Your desktop appears on the selected students’... -
Page 40: Giving Control To A Student During A Broadcast
C H A P T E R 3 – B R O A D C A S T I N G A N D C O M M U N I C A T I N G 4. Click Yes. The student’s desktop appears on your computer and the other students’... -
Page 41: Writing Over A Broadcast
C H A P T E R 3 – B R O A D C A S T I N G A N D C O M M U N I C A T I N G 3. Select a student, type a message, and then click Pass the Chalk. Your message appears on the student’s screen. -
Page 42: Sending An Announcement
C H A P T E R 3 – B R O A D C A S T I N G A N D C O M M U N I C A T I N G To write over a broadcast 1. -
Page 43: Conducting A Poll
C H A P T E R 3 – B R O A D C A S T I N G A N D C O M M U N I C A T I N G Conducting a Poll You can send a Yes/No question to your class or a group for them to vote on. -
Page 44: Sharing A Media File
C H A P T E R 3 – B R O A D C A S T I N G A N D C O M M U N I C A T I N G I M P O R T A N T Do not share media and send files at the same time. -
Page 45: Playing The Media File
C H A P T E R 3 – B R O A D C A S T I N G A N D C O M M U N I C A T I N G 5. Click Play The media file plays. -
Page 46: Sharing A Web Page
C H A P T E R 3 – B R O A D C A S T I N G A N D C O M M U N I C A T I N G When you click one of the above buttons or menu options, the action affects the display on both your computer and the students’... - Page 47 C H A P T E R 3 – B R O A D C A S T I N G A N D C O M M U N I C A T I N G To share a web page using 1.
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Page 49: Organizing Collaboration
Chapter 4 Organizing Collaboration Starting Collaborative Assignments Completing Collaborative Assignments Monitoring Collaborative Assignments Viewing Completed Assignments Using SMART Sync, you can separate your class into groups of two or three students, distribute an assignment for them to complete collaboratively and monitor their progress. After they complete the task individually, the students in each group can compare their answers, agree upon their group’s collective response and then send this to you for review. -
Page 50: Completing Collaborative Assignments
C H A P T E R 4 – O R G A N I Z I N G C O L L A B O R A T I O N 5. For each additional document you want to include with the assignment as a resource file, click Add, browse to and select the file, and then click Open. - Page 51 C H A P T E R 4 – O R G A N I Z I N G C O L L A B O R A T I O N N O T E If students have SMART Notebook™ SE collaborative learning software 1.6 or later on their computers, all collaborative files open in new tabs in SMART Notebook SE and students' work is saved to their binders automatically.
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Page 52: Monitoring Collaborative Assignments
C H A P T E R 4 – O R G A N I Z I N G C O L L A B O R A T I O N 6. If you aren’t responsible for submitting the group’s final response, you can see the group leader’s screen. -
Page 53: Viewing Completed Assignments
C H A P T E R 4 – O R G A N I Z I N G C O L L A B O R A T I O N 2. Click All Computers or All Students to monitor the class. Click a group’s tab to monitor the group. - Page 54 C H A P T E R 4 – O R G A N I Z I N G C O L L A B O R A T I O N To view a group’s Click the appropriate link below Session deliverables are located in. collaborative response To return to the default Click Set up collaboration work details.
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Page 55: Answering Questions
Chapter 5 Answering Questions Viewing and Answering Questions Deleting a Question without Answering Saving the Question History Clearing the Question History If SMART Sync Student was installed in Visible mode, students can send questions to you and you can respond to each question. Viewing and Answering Questions When students ask questions through SMART Sync Student, a Question symbol... -
Page 56: Deleting A Question Without Answering
C H A P T E R 5 – A N S W E R I N G Q U E S T I O N S 4. Click Send to send your response to the student who sent you the question. Click Send to All to send your response to the entire class. -
Page 57: Saving The Question History
C H A P T E R 5 – A N S W E R I N G Q U E S T I O N S Saving the Question History The students’ questions and your responses appear in the History area of the Questions view. -
Page 59: Chatting
Chapter 6 Chatting Chatting with Students Saving the Chat History Clearing the Chat History Enabling and Disabling Student Chat SMART Sync allows you to chat with your whole class or a specific group. By restricting your comments to a group, you don’t distract students with messages that don’t apply to them. - Page 60 C H A P T E R 6 – C H A T T I N G To chat with students 1. Click Chat The Chat view appears. 2. Click All Computers or All Students to chat with all students. Click a group’s tab to chat with only students in the group.
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Page 61: Saving The Chat History
C H A P T E R 6 – C H A T T I N G Saving the Chat History During your chat, you can save the chat history as a text file. N O T E Only teachers can save the chat history. T I P You can also copy the chat history by selecting text and pressing CTRL+C. -
Page 62: Enabling And Disabling Student Chat
C H A P T E R 6 – C H A T T I N G 3. Click Clear A message appears asking for confirmation. 4. Click Yes. Enabling and Disabling Student Chat You can allows students in either the whole class or a group to chat with each other, even when you’re not contributing to the messages. - Page 63 C H A P T E R 6 – C H A T T I N G 3. Clear the Allow Students to Chat check box. N O T E If you disable student chat, your students can still view the chat history, but can’t add new messages.
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Page 65: Sending And Receiving Files
Chapter 7 Sending and Receiving Files Sending Files to Students Receiving Files from a Student Clearing Files from the File List You can easily send files to your class using SMART Sync and, if SMART Sync Student was installed on your students’ computers in Visible mode, they can send files to you. The File Transfer view lists all of the files you send or receive. - Page 66 C H A P T E R 7 – S E N D I N G A N D R E C E I V I N G F I L E S 2. Click All Computers or All Students to send the file to all students. Click a group’s tab to send the file to only students in the group.
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Page 67: Receiving Files From A Student
C H A P T E R 7 – S E N D I N G A N D R E C E I V I N G F I L E S Receiving Files from a Student You can use SMART Sync to receive files from students. To check for sent files 1. - Page 68 C H A P T E R 7 – S E N D I N G A N D R E C E I V I N G F I L E S 2. Select the file you want to clear. C A U T I O N A confirmation message does not appear.
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Page 69: Controlling Access To Applications
Chapter 8 Controlling Access to Applications Creating and Using Application Blocking Rules Creating Application Blocking Rules Sharing Application Blocking Rules Activating and Deactivating Application Blocking Rules Starting and Closing Applications Starting an Application on Students’ Computers Closing an Application on Students’ Computers You can block your students’... -
Page 70: Creating Application Blocking Rules
C H A P T E R 8 – C O N T R O L L I N G A C C E S S T O A P P L I C A T I O N S SMART Sync comes with six application blocking rules: Name Description... - Page 71 C H A P T E R 8 – C O N T R O L L I N G A C C E S S T O A P P L I C A T I O N S 5.
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Page 72: Sharing Application Blocking Rules
C H A P T E R 8 – C O N T R O L L I N G A C C E S S T O A P P L I C A T I O N S 6. -
Page 73: Activating And Deactivating Application Blocking Rules
C H A P T E R 8 – C O N T R O L L I N G A C C E S S T O A P P L I C A T I O N S To save your rules as a 1. -
Page 74: Starting And Closing Applications
C H A P T E R 8 – C O N T R O L L I N G A C C E S S T O A P P L I C A T I O N S 4. -
Page 75: Starting An Application On Students' Computers
C H A P T E R 8 – C O N T R O L L I N G A C C E S S T O A P P L I C A T I O N S Starting an Application on Students’... -
Page 76: Closing An Application On Students' Computers
C H A P T E R 8 – C O N T R O L L I N G A C C E S S T O A P P L I C A T I O N S Closing an Application on Students’... - Page 77 C H A P T E R 8 – C O N T R O L L I N G A C C E S S T O A P P L I C A T I O N S 5.
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Page 79: Controlling Access To The Internet
Chapter 9 Controlling Access to the Internet Blocking Internet Access Creating and Using Internet Blocking Rules Creating Internet Blocking Rules Sharing Internet Blocking Rules Activating and Deactivating Internet Blocking Rules You can control students’ access to the Internet either by blocking access to the entire Internet or by allowing or blocking access to specific web pages through Internet blocking rules. -
Page 80: Creating And Using Internet Blocking Rules
C H A P T E R 9 – C O N T R O L L I N G A C C E S S T O T H E I N T E R N E T Creating and Using Internet Blocking Rules If you don’t want to block your students’... - Page 81 C H A P T E R 9 – C O N T R O L L I N G A C C E S S T O T H E I N T E R N E T 5. Click Add, type the address of a website you want to add to the rule in the Website box (for example, www.example.com), and then click OK.
- Page 82 C H A P T E R 9 – C O N T R O L L I N G A C C E S S T O T H E I N T E R N E T Sharing Internet Blocking Rules You can save Internet blocking rules in SYNCRULES files and share those files with other teachers.
- Page 83 C H A P T E R 9 – C O N T R O L L I N G A C C E S S T O T H E I N T E R N E T 3. Select the rule. 4.
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Page 85: Working With Other Teachers And Teacher Aides
Chapter 10 Working with Other Teachers and Teacher Aides Controlling Teacher Aides Allowing Teacher Aides Responding to a Teacher Aide’s Request to Join Disconnecting Teacher Aides Joining a Class as a Teacher Aide As the teacher, you can use SMART Sync to monitor, communicate with and control your class. -
Page 86: Disconnecting Teacher Aides
C H A P T E R 1 0 – W O R K I N G W I T H O T H E R T E A C H E R S A N D T E A C H E R A I D E S If you don’t want any teacher aides to join your class, clear Options >... - Page 87 C H A P T E R 1 0 – W O R K I N G W I T H O T H E R T E A C H E R S A N D T E A C H E R A I D E S As a teacher aide, you can access the Thumbnails view and monitor students.
- Page 88 C H A P T E R 1 0 – W O R K I N G W I T H O T H E R T E A C H E R S A N D T E A C H E R A I D E S To leave a class Select Connection >...
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Page 89: Configuring Smart Sync Teacher
Chapter 11 Configuring SMART Sync Teacher Setting the Language Connecting to SMART Sync Class List Server Setting the Lock-Out Message Setting the Optimization Preferences Setting the Control Preferences Setting the Broadcast Preferences Setting the Digital Ink’s Appearance Setting the File Transfer Preferences Setting a User Authentication Password Setting the Advanced Preferences Setting the Advanced Preferences... -
Page 90: Setting The Language
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R Advanced preferences (including thumbnail frame rate, multicast, unicast, screen capture and network adapter settings) Logging Setting the Language... -
Page 91: Connecting To Smart Sync Class List Server
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R Connecting to SMART Sync Class List Server If you or your system administrator has installed SMART Sync Class List Server as documented in the SMART Sync 2010 System Administrator’s Guide... - Page 92 C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R 6. Browse to and select the SMART School file. N O T E Your system administrator can provide you with the path to the SMART School file.
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Page 93: Setting The Lock-Out Message
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R Setting the Lock-Out Message You can get your students’... -
Page 94: Setting The Optimization Preferences
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R Setting the Optimization Preferences When you observe, control or broadcast a student’s desktop, SMART Sync displays the student’s desktop on your screen at a specific image quality and frame rate for optimal network performance. -
Page 95: Setting The Control Preferences
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R To return the optimization 1. -
Page 96: Setting The Broadcast Preferences
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R To not share control of a 1. -
Page 97: Setting The Digital Ink's Appearance
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R 5. Click OK. To set preferences for 1. -
Page 98: Setting The File Transfer Preferences
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R N O T E If you’re working on a SMART Board interactive whiteboard, you can write notes using a pen tray pen. -
Page 99: Setting A User Authentication Password
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R 3. If you want the files that you send to open automatically, select the Automatically open files on student’s computers check box. -
Page 100: Setting The Advanced Preferences
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R 3. Select the Use password check box. The Create Password dialog box appears. -
Page 101: Setting The Advanced Preferences
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R Setting the Advanced Preferences You can set advanced preferences such as the thumbnail frame rate, multicast, unicast and screen capture settings. - Page 102 C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R 3. Select one of the following values from the Transport mode drop-down list: Automatic to allow SMART Sync to select the best transport mode for your network Unicast to use unicasting as the transport mode...
- Page 103 C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R 6. Optionally, type the size of chunks in kilobytes for TCP traffic in the TCP chunk size box.
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Page 104: Selecting Network Adapters
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R To return the 1. -
Page 105: Setting The Logging Preferences
C H A P T E R 1 1 – C O N F I G U R I N G S M A R T S Y N C T E A C H E R 6. Move the other network adapters in this way until the network adapters are listed in the order in which you would like your computer to try them, with your preferred choice listed first. -
Page 107: Sending Feedback To Smart
Appendix A Sending Feedback to SMART When you start SMART Sync 2010 for the first time, a dialog box could appear asking whether you want to join the SMART Customer Experience Program. If you choose to join the program, SMART Sync 2010 sends information to SMART that helps us improve the software for future releases. -
Page 109: Customer Support
Appendix B Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Support. -
Page 110: General Inquires
A P P E N D I X B – C U S T O M E R S U P P O R T General Inquires Address SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard +1.403.228.5940 or... - Page 111 Index chat about enabling and disabling administered classes 2, 6 history annotations 24, 35 Chat view announcements classes application blocking rules about 2, 13 about changing activating observing creating opening deactivating saving deleting Collaboration view editing collaborative assignments sharing about applications completing closing on student computers...
- Page 112 1 0 6 | I N D E X receiving from students sending to students setting transfer preferences JPEG graphics Full Screen mode labs See computer labs general inquiries lock-out message graphics about groups setting about 8, 13 logging creating logoff deleting logon IDs...
- Page 113 1 0 7 | I N D E X digital ink SMART Board interactive whiteboards 25, file transfer lock-out message SMART Notebook SE logging closing SMART School file location creating rules for 65-66 teacher discovery starting user authentication password SMART School files programs See applications SMART Technical Support...
- Page 114 1 0 8 | I N D E X transparency troubleshooting articles TTL thresholds TXT files unicasting user's guides user authentication passwords user interface about customizing video views Application Chat Collaboration File Transfer Internet Questions Thumbnail votes web pages Window mode Windows Bitmap graphics Windows Media Player Windows Vista operating system 35...
- Page 116 Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www.smarttech.com...
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