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®
™
McAfee
GroupShield
7.0 User Guide
Contact information
Threat Center: McAfee Avert
Avert Labs Threat Library
http://vil.nai.com
Avert Labs WebImmune & Submit a Sample (Logon credentials required)
https://www.webimmune.net/default.asp
Avert Labs DAT Notification Service
http://vil.nai.com/vil/signup_DAT_notification.aspx
Download Site
http://www.mcafee.com/us/downloads/
Product Upgrades (Valid grant number required)
Security Updates (DATs, engine)
HotFix and Patch Releases
Product Evaluation
McAfee Beta Program
Technical Support
http://www.mcafee.com/us/support/
KnowledgeBase Search
http://knowledge.mcafee.com/
McAfee Technical Support ServicePortal (Logon credentials required)
https://mysupport.mcafee.com/eservice_enu/start.swe
Customer Service
Web
http://www.mcafee.com/us/support/index.html
http://www.mcafee.com/us/about/contact/index.html
Phone
+1-888-VIRUS NO or +1-888-847-8766
Professional Services
Enterprise:
Small and Medium Business:
®
Labs
http://www.mcafee.com/us/threat_center/default.asp
For Security Vulnerabilities (Available to the public)
For Products (ServicePortal account and valid grant number required)
—
US, Canada, and Latin America toll-free:
http://www.mcafee.com/us/enterprise/services/index.html
Monday – Friday, 8 a.m. – 8 p.m., Central Time
http://www.mcafee.com/us/smb/services/index.html
19
1
Introduction
Contact information
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