Troubleshooting - Philips Intelia HD8752 User Manual

ENGLISH
50
Machine actions
The machine does not switch
on.
The drip tray gets fi lled al-
though no water is drained.
The red icon is always
displayed on the machine.
Coff ee is not hot enough.
No hot water or steam is
dispensed.
Coff ee does not have enou-
gh crema.
(See note)
The machine takes a long
time to warm up or the
amount of water dispensed
from the wand is too little.
The brew group cannot be
removed.
There is a lot of ground coff ee
under the brew group.

TROUBLESHOOTING

This chapter summarizes the most common problems you could en-
counter with your machine. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Philips Saeco hotline in your country. You
fi nd its contact details in the warranty booklet by-packed separately or on
www.philips.com/support.
Causes
The machine is not connected to
the electric network.
Sometimes water is drained auto-
matically by the machine into the
drip tray to manage the rinsing of
the circuits and ensure optimum
machine performance.
The coff ee grounds drawer was
emptied with the machine off .
The cups are cold.
The hole of the steam wand is
clogged.
The Cappuccinatore is dirty (if
supplied).
The blend is unsuitable, coff ee is
not freshly roasted or the grind is
too coarse.
The machine circuit is clogged by
limescale.
The brew group is out of place.
The coff ee grounds drawer is
inserted.
Coff ee is not suitable for automa-
tic machines.
Solutions
Connect the machine to the electric
network.
This is seen as normal machine
behavior.
The coff ee grounds drawer must
always be emptied with the machine
on. Wait until the icon is displa-
yed before reinserting the drawer.
Preheat the cups with hot water.
Clean the hole of the steam wand
using a pin.
Make sure that the machine is off
and cold before performing this
operation.
Clean the Cappuccinatore.
Change coff ee blend or adjust the
grinder as explained in chapter
"Adjusting the ceramic coff ee
grinder".
Descale the machine.
Turn the machine on. Close the ser-
vice door. The brew group automati-
cally returns to the initial position.
Remove the coff ee grounds drawer
before removing the brew group.
It may be necessary to change the
type of coff ee or the coff ee grinder
settings.