Important Information; Support Information; Learn More Online; Technical Support - Rimage Producer III 6100N User Manual

Important Information

This section provides support contact information, cautions and warnings, and product specifications for the Rimage
Producer III.

Support Information

US, Asia/Pacific, Mexico/Latin America
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Contact Rimage Support:
Website: www.rimage.com/support
KnowledgeBase: http://rimage.custhelp.com
Login and select the Ask a Question tab.
Phone:
North America: 800-553-8312
Asia/Pacific, Mexico/Latin America: 952-946-0004
Fax: 952-946-6956
When you contact Rimage Services, please provide:
• System serial number and software version
• Functional and technical description of the problem
• Exact error message received

Learn More Online

At www.rimage.com/support , you can experience Rimage's world-class Support and Services.
From the Support home page:
Select your product series.
1.
Select your product.
2.
Learn more on the product page.
3.

Technical Support

Support for the Rimage Producer III is available through your authorized reseller.
-
Important! Make sure to register your Producer III so Rimage can notify you of upgrades as they become available.
Registration for products using Rimage software versions 8.2 or higher is now managed through the Rimage website at
www.rimage.com/support/warranty-registration
2001475_A
Europe
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Contact Rimage Support Europe:
Website:
www.rimage.de
Email:
support@rimage.de
Phone:+49-(0) 1805-7462-43
Fax: +49-(0) 6074-8521-100
My Rimage Product Information:
Copy this information from your Rimage Product for future reference.
 Note: Make sure you update the Serial Number here
anytime you receive a replacement autoloader.
Serial Number:
Product Name:
Date of Purchase:
From your product page you can access:
• Information about the latest software and firmware
updates
• Current firmware and driver downloads
• The latest documents
• Product specifications
.
Important Information
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