Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Plustek OpticLab H850
Summary of Contents for Plustek OpticLab H850
- Page 1 Installation Usage & Maintenance Troubleshooting...
- Page 2 Trademarks © 2010. All rights are reserved. No portion of this document may be reproduced without permission. All trademarks and brand names mentioned in this publication are property of their respective owners. Liability While all efforts have been made to ensure the accuracy of all contents in this manual, we assume no liability for errors or omissions or by statements of any kind in this manual, whether such errors are omissions or statements resulting from negligence, accidents, or any other cause.
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Page 3: Table Of Contents
..........................17 TATUS NDICATOR ........................17 CANNER ONNECTION ...........................19 AINTENANCE APPENDIX A: TROUBLESHOOTING....................20 ........................20 CANNING ROBLEMS ......................23 OMMON UESTIONS APPENDIX B: SPECIFICATIONS ....................24 APPENDIX C: CUSTOMER SERVICE AND WARRANTY............25 ....................25 TATEMENT OF IMITED ARRANTY FCC R ....................26 ADIO REQUENCY TATEMENT CONTACTING PLUSTEK.........................28... -
Page 4: Introduction
3) By printing out and mailing the registration card directly to the Plustek office nearest you. See the last page of this user’s guide for a complete list of Plustek offices worldwide. As a registered customer, you will receive customer support, new product information and software upgrades. -
Page 5: Conventions Of This Guide
Chapter II describes how to test, maintain and clean your scanner. It also describes how to use the scanner utility program which helps you troubleshoot and fix connection problems which may have occurred during the scanner installation. Appendix A contains technical support information that can help you solve simple problems. -
Page 6: System Requirements
System Requirements Windows/Intel Compatible Personal Computer Pentium Ⅲ CPU or above CD-ROM Drive 512 MB RAM Minimum 500 MB Free Hard Disk Space USB Port Microsoft Windows 2000 Professional/ XP/ Vista/ 7 compatible NOTE: Windows NT 4.0 does not support Universal Serial Bus (USB) connectivity. -
Page 7: Product Information
6. Quick Guide 7. Setup / Application CD-ROM 8. LaserSoft SilverFast CD-ROM Product Information Please fill in the following information for your own records. You will need it when you contact your dealer or our service center in the future. Serial Number: (Located at the rear of the scanner) Date of Purchase:... -
Page 8: Chapter I. Installing The Scanner
Chapter I. Installing the Scanner efore installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the Box Contents section of this guide. Software Installation Requirements Your scanner comes with the image-editing software (Presto! ImageFolio), document management software (Presto! PageManager), the scanner’s driver, QuickScan Setting and LaserSoft SilverFast software. -
Page 9: Installing And Setting Up The Scanner
If you don’t find such USB ports on your computer, then you need to purchase a certified USB interface card to add USB capabilities to your computer. Installing and Setting up the Scanner Please follow the step-by-step procedures described below to install the USB scanner. -
Page 10: Step 2. Installing The Software
1. If the USB components on your computer are functioning correctly, they will automatically detect the scanner causing the “Add New Hardware Wizard” or “Found New Hardware Wizard” to be launched. Note: If your computer was off when you connected the scanner, the “Add New Hardware Wizard” message will be displayed when you turn the computer on and when Windows starts. -
Page 11: Software Setup Troubleshooting
Insert the Setup/Application CD-ROM, included with your scanner, into your CD-ROM drive when the system prompts you “Insert the disc that came with your USB scanner”, and click on the [Next] button. d. During the process of the installation, a message “Windows can’t verify the publisher of this driver software”... -
Page 12: Installing Additional Software
Carefully review the steps outlined in this guide and the Quick Installation Guide that accompanied your scanner. If you are still having problems, please check that: • You have 500MB of free space on your hard disk drive. • The scanner is plugged in and has power. •... -
Page 13: Chapter Ii. Usage And Maintenance
Chapter II. Usage and Maintenance Operating the Scanner Your scanner accepts to work with U.S. standard glass slides, 1.1mm thick 1 x 3 inches in length and No. 1 coverslips. However, some software programs have limitations as to the information they can handle. The capacity of the computer’s memory and free space on your hard drive can also limit the physical size of the document that you scan. -
Page 14: Insert The Tissue Slide Holder
There are arrows and illustrations on the frame of each slot. Please follow illustrations to insert the tissue slide glass. For correct scan results, always turn the slide with the top of the image facing towards the back of the scanner (where power cord and USB cord located) and keep emulsion (non-glossy) side Attention down. -
Page 15: Using Intelliscan Button
Please allow about 40 cm of space on both sides of the scanner to insert and remove the tissue slide holder. You can feel the tissue slide holder stop in its index position. However, before performing scan, please gently push and pull the tissue slide holder to make sure the tissue slide holder is in Attention correct position. -
Page 16: Using Quickscan Button
The QuickScan button enables you to conveniently scan images and save them automatically to the album, and send them to the NewSoft Presto! PageManager program to perform other image editing tasks. QuickScan setting Double click on the QuickScan icon located on the Windows system tray, or right click on the QuickScan icon , and from the menu that pops up, point to [Properties]. - Page 17 Select Auto Processing options. Please notice that Color Enhancement feature is available in Negative mode only. Color Matching feature is available in Transparency mode only. Auto Density feature is available in both Transparency and Negative Film modes. However, due to different color processing method, Auto Density feature and Color Matching feature can not be applied simultaneously.
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Page 18: Quickscan Settings And Preview Window Features
Source - Tells the scanner the method you will use to scan images. • Tissue Slide - Use this mode for scanning the tissue slide glass. Scan Mode - Tells the scanner the type of document you are scanning. There are three settings to choose from: •... -
Page 19: Auto Density
Brightness - This is the amount of light that is concentrated onto a document while it is being scanned. Contrast - Contrast adjusts the tonal range of an image by lowering mid-tone values and increasing values for high and low tones. Image Gamma is used to adjust the colors in the image that will be scanned into the computer. -
Page 20: Status Indicator
Color Enhancement This feature is to compensate negative’s underexposed Green and Blue channels. If this feature is checked, pre-scan and scan time will noticeably increase. Auto Crop When this box is checked, the QuickScan program will identify the dimensions of the image you scanned and crop around the edges. The crop shape will be a square or rectangle and it will not trace the edges of oddly-shaped images. - Page 21 If you prefer not to see this reminder message again, you may: Check the box of [Do not show this message again] within this message window, and then click [OK] button. Click on the QuickScan icon located on the Windows system tray. Uncheck [Enable Warning] from the menu that pops up.
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Page 22: Maintenance
Maintenance To keep your scanner working smoothly, take a moment to review the following maintenance tips. Caution • Avoid using the scanner in a dusty environment. When it is not in use, keep the scanner covered. Dust particles and other foreign objects may damage the unit. •... -
Page 23: Appendix A: Troubleshooting
Appendix A: Troubleshooting Scanning Problems Most problems are easily solved, and some of the most common questions and their recommended solutions are listed below. Symptom: After following the installation instructions, my computer cannot find the scanner. Cause 1: Some aspect of your computer system does not support USB. Solution 1: Download and execute the file USBREADY.EXE at http://www.usb.org/home... - Page 24 Symptom: The scanner is not in the list of supported scanners in other commercial software. Solution: Select TWAIN as the scanner. Symptom: Unable to scan from other software other than the one that came with the scanner. Solution: Enter the scanner Setup within the program, Select TWAIN and you will see your scanner listed.
- Page 25 Solution 2: Adjust the brightness in the printer. Some printers allow you to change the brightness settings. Please consult your printer documentation. Symptom: The scanned image takes too long to be sent with an email message. Cause1: The image was scanned at a high resolution or is physically large. Solution1: Scan at a lower resolution (DPI) Cause 2:...
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Page 26: Common -How-To- Questions
Solution 2: Please use the USB cable that comes with your scanner. Cause 3: The scanner’s power cord is not connected properly. Solution 3: Make sure that the AC adapter is connected to an outlet. If the scanner is connected to a Surge Protector, make sure that the Surge Protector is turned on. -
Page 27: Appendix B: Specifications
Appendix B: Specifications OpticLab H850 Physical 120 x 272 x 118.5 mm dimensions Weight 1.6 kg (3.5 lbs) Operating ° ° ° ° C to 40 C (50 F to 104 Temperature Max. Scan Area 24.3 x 35mm Scan Method Single-Pass Color: Input 48-it;... -
Page 28: Appendix C: Customer Service And Warranty
Appendix C: Customer Service and Warranty If you encounter problems with your scanner, please review the installation instructions and troubleshooting suggestions contained in this guide. For further assistance call our customer support phone number listed on the last page of this guide. One of our representatives will be happy to assist you from Monday through Friday in office working hours as shown below: US Office Hours: 8:30 a.m. -
Page 29: Fcc Radio Frequency Statement
This Limited Warranty service does not provide for carry-in exchange when the problem results from accident, disaster, vandalism, misuse, abuse, unsuitable environment, programmed modification, another machine or non-vendor modification for this product. If this product is an optional feature, this Limited Warranty applies only when the feature is used in a machine for which it was designed. - Page 30 to radio communications. However, there is no guarantee that interference will not occur in a particular television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by one or more of the following measures: √...
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Page 31: Contacting Plustek
Contacting Plustek Europe: Plustek Technology GmbH An der Strusbek 60-62, 22926 Ahrensburg, Germany Tel.: + 49(0)4102-8913-0 Fax: + 49(0)4102-8913-500/508 E-mail: support@plustek.de Website: www.plustek.de North America: Plustek Technology Inc. 17517 Fabrica Way, #B Cerritos, CA 90703 U.S.A. Tel: +1 -714-670-7713 Fax: +1 -714-670-7756 E-mail: supportusa@plustek.com...
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