Page 2
Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected,' the "envelope in motion" symbol, BlackBerry, and the BlackBerry logo are registered with the U.S Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.
Opening messages You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users. Long messages are sent to your handheld in sections. As you read the first section, the next section appears automatically.
Email and PIN messages Sending email and PIN messages Prerequisite: To send messages, the following requirements must be met: • The wireless coverage indicator must show a level of wireless coverage. • 1X must appear with the wireless coverage indicator on the Home screen. Send a message 1.
Page 8
1. Open the address book application. The Find screen appears. Tip: To search for a contact, type the first letters of the contact. 2. Click a contact. A menu appears. 3. Select one of the following options: BlackBerry Wireless Handheld...
Email and PIN messages To send an email message, click Email <contact name>. • To send a PIN message, click PIN <contact name>. • 4. In the Subject field, type a subject. 5. Press the Enter key. 6. Type a message. 7.
1. Open the messages application. The Messages screen appears. 2. Click a sent message. A menu appears. 3. Click Open. The message appears. 4. Click the trackwheel. A menu appears. 5. Click Resend. The message is sent. BlackBerry Wireless Handheld...
Email and PIN messages Edit and resend a message 1. Open the messages application. The Messages screen appears. 2. Click a sent message. A menu appears. 3. Click Open. The message appears. 4. Click the trackwheel. A menu appears. 5. Click Edit. The message appears. 6.
Page 12
11. Click the trackwheel. A menu appears. 12. Click Send. The message and attachment are sent. Open an address book attachment 1. In a message with an address book attachment, place the cursor in the name of the address book attachment. BlackBerry Wireless Handheld...
Page 13
Email and PIN messages Open email message with address book attachment 2. Click the trackwheel. A menu appears. 3. Click View Attachment. The contact information appears. 4. Click the trackwheel. A menu appears. 5. Select one of the following options: To add the contact information to your address book, click •...
• Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus Domino. Spreadsheet format...
Page 15
Email and PIN messages 3. Click Table of Contents. A menu appears. 4. Click Retrieve. The table of contents appears. Tip: To request the content for a table of contents item, click the item. A menu appears. Click Retrieve. The content appears. Open a file attachment 1.
Page 16
Set the font size for attachments. Cache Size Set how much handheld memory can be 500 KB used by attachments that you have viewed on your handheld. 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. BlackBerry Wireless Handheld...
• Your handheld must be enabled for wireless email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. • Your handheld must be enabled for wireless email reconciliation on the BlackBerry Web Client.
If you have an SMS-compatible phone number, you can send and receive Short Message Service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider has enabled for SMS. BlackBerry Wireless Handheld...
SMS messages Opening SMS messages Open an SMS message 1. Open the messages application. The Messages screen appears. 2. Click an SMS message. A menu appears. 3. Click Open. The message appears. SMS message Sending SMS messages You can send SMS messages to contacts who have an SMS- compatible phone number.
Page 20
Note: Sending an SMS message to a wireless device that is registered on a different wireless network might not function as expected. Contact your service provider for more information on sending SMS messages between wireless networks. BlackBerry Wireless Handheld...
Page 21
SMS messages Send an SMS message to a contact in your address book 1. Open the address book application. The Find screen appears. 2. Click a contact with an SMS-compatible number. A menu appears. 3. Click SMS <contact name>. 4. Type a message. 5.
Page 22
Set the priority level of SMS messages Number of Set the number of previous SMS messages that Previous appear when you view an SMS message. Items Callback Your SMS Set a callback number that appears on your SMS Number number messages. BlackBerry Wireless Handheld...
Managing messages 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Note: Depending on your service provider plan, some SMS message options might not be available on your handheld. Contact your service provider for information on available options. Managing messages Saving messages You can save important messages in the saved messages...
Page 24
• Your handheld must be enabled for wireless email reconciliation on the BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange. Refer to "Set message options" on page 17 for more information.
If wireless email reconciliation is not enabled on your handheld, you must use the BlackBerry Desktop Software to reconcile your handheld and desktop messages. Refer to the Desktop Software: Intellisync Help for more information.
• Your handheld must be integrated with an email account using the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector. • You have created folders in your desktop email program. • You have reconciled your email messages so that the folders from your desktop email program appear on your handheld.
Managing messages 5. Click File. The message is filed. Tip: To display filed messages on the Messages screen, set the Hide Filed Messages option on the Message List Options screen to No. To remove a filed message from a folder, file the message in the Inbox folder. Searching for messages Search for a message 1.
Page 28
2. Click the trackwheel. A menu appears. 3. Click Recall. Your saved searches appear. 4. Click a search. A menu appears. 5. Select one of the following options: To view the search criteria, click Select Search. • BlackBerry Wireless Handheld...
Page 29
Managing messages To edit the search criteria, click Edit Search. Edit the search • criteria. Click the trackwheel. A menu appears. Click Save. To delete the search, click Delete Search. A dialog box • appears. Click Delete. Tip: To view the criteria of your last search quickly, on the Search screen, click the trackwheel.
Mark messages prior to a specific date as opened 1. Open the messages application. The Messages screen appears. 2. Click a date. A menu appears. 3. Click Mark Prior Opened. All messages prior to the selected date are marked as opened. BlackBerry Wireless Handheld...
Address book This section provides information on the following topics: Adding contacts • Managing the address book • Setting address book options •...
2: Address book Adding contacts Note: You can import contacts from your desktop email program if your handheld is integrated with an email account using the BlackBerry Enterprise Desktop Software: Backup and Restore Help Server. Refer to the for more information.
Page 33
To insert a pause or wait, click the trackwheel. A menu appears. Click Add Wait or Add Pause. Type the additional numbers. Type a fax number. Type a BlackBerry handheld PIN. Address 1 Type a street address. Address 2 Type any additional address information.
Page 34
2. Click a message or phone call log. A menu appears. 3. Click Open. The message or phone call log appears. 4. Click the trackwheel. A menu appears. 5. Click Add To Address Book. The New Address screen appears. 6. Type contact information. BlackBerry Wireless Handheld...
Managing the address book 7. Click the trackwheel. A menu appears. 8. Click Save. The contact is saved. Add contact information from the Phone screen 1. Open the phone. The Phone screen appears. 2. Click a phone number. A menu appears. 3.
To replace the contact with another contact, click Change • Member. The Select Address screen appears. To add a contact, click Add Member. The Select Address • screen appears. 6. Click a contact. A menu appears. 7. Click Continue. The Edit Group screen appears. BlackBerry Wireless Handheld...
Page 37
• Your handheld must be enabled for Remote Address Lookup on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. 1. Open the address book application. The Find screen appears.
Delete the search results. Lookup View Display the selected contact information. Get More Request more search results from the BlackBerry Enterprise Results Server (the server sends a maximum of 20 results at one time). Setting address book options Set address book options 1.
Page 39
Setting address book options 5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved. User Guide...
Page 40
2: Address book BlackBerry Wireless Handheld...
Phone Depending on your service provider plan, the phone or some of its features might not be available on your handheld. Contact your service provider for more information on available services. This section provides information on the following topics: Making phone calls •...
1. Open the phone. The Phone screen appears. Phone screen 2. With your cursor in the empty field at the top of the screen, type a phone number. 3. Press the Enter key. The phone number is dialed. BlackBerry Wireless Handheld...
Page 43
Making phone calls Active Call screen 4. To end the call, press and hold the Escape button. Tip: On the Phone screen, press the Space key and press the Enter key to dial the last number that you typed. Call a contact using speed dial You can use the speed dial feature to place phone calls by pressing a single key.
Page 44
If you call an emergency phone number when the radio is off, the radio turns on automatically. Depending on your handheld version or service provider, your handheld might be enabled with Assisted Global Positioning System (A-GPS) support. If your handheld is enabled with A-GPS BlackBerry Wireless Handheld...
Page 45
Making phone calls support, when you place an emergency call from your handheld, or during Emergency Callback Mode, an emergency operator can estimate your location. Warning: If your handheld is locked, you can only make calls to recognized emergency numbers (for example, 911). When your handheld is locked, click the trackwheel.
To decrease the volume, roll the trackwheel down. • Tip: To adjust the volume while you are using another handheld application, click the trackwheel. A menu appears. Click Volume. Roll the trackwheel up or down to change the volume. BlackBerry Wireless Handheld...
Page 47
Using phone features Mute a phone call If you mute a phone call, you can hear your contact, but your contact cannot hear you. 1. During a call, click the trackwheel. A menu appears. 2. Click Mute. The call is muted. 3.
Page 48
Alt key. Press the letter key. • To type multiple letters, press the Right Shift key + the Alt key. • Your handheld enters character mode. To turn off character mode, press the Right Shift key again. BlackBerry Wireless Handheld...
Using phone features Using speed dial You can configure speed dialing by assigning any letter key to a specific phone number. You can also add, change, and remove numbers from the speed dial list. Assign a speed dial letter 1. Open the phone. The Phone screen appears. 2.
Page 50
3. Click Edit Speed Dial List. The Speed Dial Numbers screen appears. 4. Select a speed dial letter to which a contact or phone number is assigned. 5. Click the trackwheel. A menu appears. 6. Click Delete. A dialog box appears. BlackBerry Wireless Handheld...
Managing phone call logs 7. Click Delete. The phone number is removed from the speed dial list. Tip: To remove a phone number from the speed dial list quickly, on the Phone screen, select the contact or phone number. Click the trackwheel. A menu appears.
Page 52
3. Click Forward. The Select Address screen appears. 4. Click a contact. A menu appears. 5. Click Email <contact name>. 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Send. The phone call log is forwarded. BlackBerry Wireless Handheld...
Setting phone options Delete a phone call log 1. Open the messages application. The Messages screen appears. 2. Click a phone call log. A menu appears. 3. Click Delete. A dialog box appears. 4. Click Delete. The phone call log is deleted. Setting phone options Setting call logging You can set whether phone call logs appear on the Messages screen.
1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Call Forwarding. The profile appears. 5. Click All Calls. A menu appears. 6. Select one of the following options: BlackBerry Wireless Handheld...
Setting phone options To enable the call forwarding profile, click Enable. Incoming • calls are forwarded to the specified phone number. To disable the call forwarding profile, click Disable. Your • handheld receives incoming calls. Tip: To enable or disable a call forwarding profile quickly, select it and press the Space key.
7. Click Save. The options are saved. Setting smart dialing options You can specify default country and area codes so that you do not have to specify these numbers each time that you type a phone number. BlackBerry Wireless Handheld...
Page 57
Setting phone options You can also set options for dialing corporate extensions. If you call a corporation frequently, you can set your smart dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to type x and the extension number.
Page 58
Depending on the status of the wireless network, the voice privacy status might change during a phone call. The voice privacy icon appears on the Active Call screen when voice privacy is in effect during a phone BlackBerry Wireless Handheld...
Setting phone options call. If you move to a wireless coverage area where the service provider does not support voice privacy, the voice privacy icon does not appear and voice privacy is unavailable. Set voice privacy sounds You can set whether you receive notification when voice privacy is lost.
Page 60
TTY device to your handheld. Set the TTY option 1. Open the phone. The Phone screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click TTY. The TTY screen appears. BlackBerry Wireless Handheld...
Viewing phone information 5. In the following field, press the Space key until the preferred option appears: Field Description Default TTY Mode Set whether the TTY feature is enabled or disabled. 6. Click the trackwheel. A menu appears. 7. Click Save. The option is saved. Viewing phone information The Phone Info screen displays the duration of your calls and your handheld phone number.
Page 62
3: Phone 7. Click Save. The timer is reset. BlackBerry Wireless Handheld...
Browser Depending on your service provider plan, a browser or some browser features might not be available on your handheld. Contact your service provider for more information on available services. This section provides information on the following topics: About the handheld browsers •...
Prerequisite: To use the BlackBerry Browser, the following requirement must be met: • Your handheld must be enabled for Mobile Data Service on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.
Browsing web pages Field Description Default Content Set the type of content that your browser WML & Mode HTML accepts. Warning: Do not change the information in any other fields on this screen. 7. Click the trackwheel. A menu appears. 8.
Page 66
2. Click Stop. The browser stops requesting the web page. Navigate on a web page Navigation on a web page varies according to the layout of each page. A web page can contain customized menu items or links. BlackBerry Wireless Handheld...
Browsing web pages 1. On a web page, select one of the following options: To select a menu item, click the trackwheel. A menu appears. • Click a menu item. To select a link on a web page, click the link. •...
Page 68
1. On a web page, click one of the following icons: Icon Description The browser connection to the web page is secure. The browser connection to the web page is not secure. A dialog box displays security setting information. BlackBerry Wireless Handheld...
Using bookmarks Download applications You can download applications to your handheld. Note: You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party applications, and shall have no liability to you or any third party for issues arising from such third-party applications.
Page 70
When you Offline view a web page offline, it displays the information that was current when you saved the bookmark. To select or clear the check box, press the Space key. 4. Click Add. The bookmark is saved. BlackBerry Wireless Handheld...
Using bookmarks Open a bookmark 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4. Click Get Link. The browser requests the web page. Edit a bookmark 1.
Page 72
Create a folder for bookmarks You can create folders within the Bookmarks folder. 1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click the trackwheel. A menu appears. BlackBerry Wireless Handheld...
Page 73
Using bookmarks 4. Click View Bookmark Subfolders. The Bookmarks screen appears. 5. Click the trackwheel. A menu appears. 6. Click Add Subfolder. A dialog box appears. Bookmarks screen — Creating a folder 7. In the Enter subfolder name field, type a name for the folder. 8.
1. In a browser, click the trackwheel. A menu appears. 2. Click Hide. The previous screen appears. 3. To return to the browser, click a browser. The last web page that you viewed appears. Close the browser Closing the browser disconnects it from the wireless network. BlackBerry Wireless Handheld...
Page 75
Managing the browser 1. In a browser, click the trackwheel. A menu appears. 2. Click Close. Tip: To close the browser quickly, press and hold the Escape button. View the browser history The browser saves a list of the last 20 web pages that you visited during your browser session.
Close on closes when you press the Escape button. Escape Confirm cleared Set whether you are prompted before scripts are Execute run. Scripts 5. Click the trackwheel. A menu appears. 6. Click Save Options. The options are saved. BlackBerry Wireless Handheld...
Calendar This section provides information on the following topics: Navigating in the calendar • Managing appointments and meetings • Setting calendar options •...
To view a list of your appointments and meetings, grouped • by day, click View Agenda. To view your schedule for one week, click View Week. • To view your schedule for one month, click View Month. • navigation bar Day format Agenda format BlackBerry Wireless Handheld...
Page 79
Navigating in the calendar Month format Week format Tip: To change days quickly in Day format, scroll to the navigation bar. Click a day. View the current date 1. Open the calendar. The calendar appears. 2. Click the trackwheel. A menu appears. 3.
Prerequisite: To manage meetings on your handheld, the following requirements must be met: • Your handheld must be enabled on a BlackBerry Enterprise Server version 2.1 or later. Desktop Software: • Wireless calendar synchronization is enabled. Refer to the Intellisync Help for more information.
Page 81
Managing appointments and meetings Create an appointment or meeting 1. Open the calendar. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click New. The New Appointment screen appears. New Appointment screen 4. In the following fields, type the appointment information: Field Description Subject...
Page 82
(relative date). 6. In the Notes field, type any additional information for the appointment. 7. Click the trackwheel. A menu appears. 8. Select one of the following options: To save the appointment, click Save. • BlackBerry Wireless Handheld...
Page 83
Managing appointments and meetings To create a meeting, proceed to step 9. • 9. Click Invite Attendee. The Select Address screen appears. 10. Click a contact. A menu appears. 11. Click Invite. 12. To invite more contacts, repeat steps 9 through 11. Tip: Do not invite yourself to the meeting.
Page 84
4. Click Open Attachment. The details of the meeting appear. Accept or decline a meeting invitation Meeting invitations appear as messages on the Messages screen. 1. Open the messages application. The Messages screen appears. 2. Click a meeting invitation. A menu appears. BlackBerry Wireless Handheld...
Page 85
Managing appointments and meetings 3. Click Open. The details of the meeting appear. Tip: To check your calendar while you view the meeting invitation, click the trackwheel. A menu appears. Click View Calendar. 4. Click the trackwheel. A menu appears. 5.
Page 86
A menu appears. Click Invite <contact>. To revoke the invitation to a contact, click Remove Attendee. • A dialog box appears. Click Delete. 10. Click the trackwheel. A menu appears. 11. Click Save. An updated meeting invitation is sent. BlackBerry Wireless Handheld...
Setting calendar options Delete an appointment or meeting Warning: If you delete a meeting invitation from the Messages screen before you accept or decline it, the appointment is deleted from your desktop calendar. 1. Open the calendar. The calendar appears. 2.
Page 88
Set the time at which your daily schedule ends. First Day of Set the day on which your weekly schedule begins. the Week 5. Click the trackwheel. A menu appears. 6. Click Save. The options are saved. BlackBerry Wireless Handheld...
None Set the date when the task is to be completed. 6. In the Notes field, type any additional information for the task. 7. Click the trackwheel. A menu appears. 8. Click Save. The task is saved. BlackBerry Wireless Handheld...
Page 91
Tasks Open a task 1. Open the tasks application. The Find screen appears. 2. Click a task. A menu appears. 3. Click Open. The task appears. Edit a task 1. Open the tasks application. The Find screen appears. 2. Click a task. A menu appears. 3.
1. Open the memo application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New. A blank memo appears. 4. In the Title field, type a name for the memo. 5. Press the Enter key. 6. Type a memo. BlackBerry Wireless Handheld...
Page 93
MemoPad 7. Click the trackwheel. A menu appears. 8. Click Save. The memo is saved. Open a memo 1. Open the memo application. The Find screen appears. 2. Click a memo. A menu appears. 3. Click View. The memo appears. Edit a memo 1.
• To replace the memory, type a number. Click MS. Convert measurements You can convert measurements to and from metric and imperial. 1. Open the calculator. The calculator appears. 2. Type a number. 3. Click Menu. A menu appears. BlackBerry Wireless Handheld...
Alarm 4. Select one of the following options: To convert from imperial to metric, click To Metric. • To convert from metric to imperial, click From Metric. • A menu appears. 5. Click a conversion. The number is converted. Alarm Set the alarm 1.
Slow down the ball. Shoot at bricks. Laser Shoot laser beams at bricks. Multi Use multiple balls. Catch Catch and hold the ball. Skip Skip to the next level. Flip Change the direction of the paddle. 1-up Additional life. BlackBerry Wireless Handheld...
Page 97
Games Navigate in BrickBreaker Goal Action Move the paddle. Roll the trackwheel. Press the Space key. Fire the gun or laser. Release the ball when in catch mode. Press the Space key. Set BrickBreaker options 1. Open BrickBreaker. The BrickBreaker screen appears. 2.
Page 98
6: Other applications BlackBerry Wireless Handheld...
Set options for how the screen appears and how the keyboard responds on your handheld. Security Set a password. Service Book View the service books that are on your handheld. Set SMS message options. Status View information about your handheld and the wireless network. BlackBerry Wireless Handheld...
Page 101
Handheld options Option Description Set Transport Layer Security (TLS) options. WAP Push Set how your handheld processes WAP Push messages and applications. WTLS Set Wireless Transport Layer Security (WTLS) options. About View handheld information 1. Open the options application. The Options screen appears. 2.
Page 102
Weekend On Set when the handheld turns on on weekends. 7:00 AM Weekend Off 11:00 PM Set when the handheld turns off on weekends. 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. BlackBerry Wireless Handheld...
Page 103
Handheld options Enable or disable Auto On/Off 1. Open the options application. The Options screen appears. 2. Click Auto On/Off. The Auto On/Off screen appears. 3. In the weekday and weekend sections, select one of the following options: To enable Auto On/Off, in the Disabled field, press the Space •...
Page 104
All Locales Set whether the AutoText entry is available in all languages that are on your handheld or in a specific language only. 7. Click the trackwheel. A menu appears. 8. Click Save. The AutoText entry is saved. BlackBerry Wireless Handheld...
Page 105
Handheld options Edit an AutoText entry 1. Open the options application. The Options screen appears. 2. Click AutoText. The AutoText screen appears. 3. Click an entry. A menu appears. 4. Click Edit. The AutoText: Edit screen appears. 5. Edit the AutoText entry. 6.
4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Tip: To copy the current date and time from the wireless network to your handheld, on the Date/Time screen, click the trackwheel. A menu appears. Click Copy Network Time. BlackBerry Wireless Handheld...
Page 107
Handheld options Firewall If you have third-party applications on your handheld, the firewall option prevents these applications from transmitting data without your knowledge. Note: You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software.
Page 108
Prerequisite: To use Location Based Services, your handheld must be enabled with A-GPS support. Contact your service provider for more information. Set Location Based Services 1. Open the options application. The Options screen appears. 2. Click Location Based Services. The Location Based Services screen appears. BlackBerry Wireless Handheld...
Note: If your handheld is integrated with an email account using the web client, the default message service is Web Client. If your handheld is integrated with an email account using the BlackBerry Enterprise Server or the BlackBerry Desktop Redirector, the default message service is Desktop.
Page 110
4. Click Register Now. Your handheld is registered with the wireless network. Owner The text that you type on this screen appears when you lock your handheld. Set owner information 1. Open the options application. The Options screen appears. BlackBerry Wireless Handheld...
Page 111
Handheld options 2. Click Owner. The Owner screen appears. 3. In the following fields, type contact information: Field Description Name Type your name. Information Type information that appears when the handheld is locked. 4. Click the trackwheel. A menu appears. 5.
Page 112
Set how you are notified when your handheld is in the holster. Tune Set the tune that plays when you are notified. Volume Set the volume for the notification. If you set this field to Escalating, the notification volume increases. BlackBerry Wireless Handheld...
Page 113
Handheld options Field Description Number of Set how many times the tune plays before notification stops. Beeps For phone calls, notification does not stop until you answer the call. Repeat Set whether the LED flashes to remind you of unopened Notification messages.
Page 114
Your selection and usage of MIDI files is your sole responsibility. Manage a tune 1. Open the profiles application. The Profiles screen appears. 2. Click the trackwheel. A menu appears. 3. Click Show Tunes. The Tunes screen appears. BlackBerry Wireless Handheld...
Page 115
Handheld options 4. Click a tune. A menu appears. 5. Select one of the following options: To listen to the tune, click Play. • To delete a tune, click Delete. A dialog box appears. Click • Delete. Screen/Keyboard Set screen and keyboard settings 1.
To receive IT policy settings over the wireless network, your handheld must be enabled on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange. 4. Click the trackwheel. A menu appears.
Page 117
Handheld options 2. Click Security. The Security screen appears. 3. In the Password field, press the Space key until Enabled appears. 4. Click the trackwheel. A menu appears. 5. Click Save. A dialog box appears. 6. In the New Password field, type a password. 7.
Page 118
Unlock your handheld Warning: If you type your password five times incorrectly, you are prompted to type blackberry before you can continue. On subsequent password attempts, the characters that you type are displayed in the Enter Password field. If you type your password eight times incorrectly, you are prompted to type blackberry again before you can continue.
Handheld options 1. Open the options application. The Options screen appears. 2. Click Security. The Security screen appears. 3. Click the trackwheel. A menu appears. 4. Click Verify Security Software. A dialog box indicates whether the tests passed or failed. Service book You can view the service books that are on your handheld.
Page 120
Transport Layer Security (TLS) provides additional authentication and security when you browse web pages using the BlackBerry Browser. It is an optional security feature that you can load onto your handheld using the Application Loader tool. Refer to the Desktop Software: Application Loader Help for more information on loading applications.
Page 121
2. Click TLS. 3. In the TLS Default field, press the Space key until the preferred option appears: To add TLS to the connection from your BlackBerry • Enterprise Server to a web server, select Proxy. To add TLS to the entire connection from your handheld to a •...
Page 122
Description Default Encryption Strength Set the encryption level for connecting to your Allow WAP gateway. Weak Prompt for Server Set whether you are prompted to authenticate Trust WTLS connections if the handheld cannot authenticate the connection automatically. BlackBerry Wireless Handheld...
Page 123
Handheld options 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. User Guide...
PIN or SMS message was delivered to the recipient draft of email or PIN message message transmission error attachment request was not successful unopened email message opened email message unopened SMS message opened SMS message filed email message high importance BlackBerry Wireless Handheld...
Page 127
Icons Icon Description address book attachment Phone Icon Description phone call is in progress volume level phone call is muted call forwarding is enabled for all phone calls pending voice mail message text telephone (TTY) is enabled placed or received phone call unopened missed phone call log unopened voice mail message opened missed phone call log...
Page 128
Notes field appointment or meeting recurs exception to a recurring appointment or meeting appointment or meeting is an all-day event BlackBerry Wireless Handheld...
Troubleshooting Other applications Application Icon Description Tasks task is not started or is in progress task is deferred task is complete high priority low priority Alarm alarm is set Miscellaneous Alt mode Shift mode or CAP-lock mode NUM-lock mode new service book Troubleshooting Issue Possible cause...
Page 130
Reset the alarm and, if wrong time. you are using the 12 hour format, verify the AM or PM setting. Refer to page 95. The calendar event does Set a reminder. not have a reminder set. Refer to page 81. BlackBerry Wireless Handheld...
Page 131
Troubleshooting Issue Possible cause Possible solution Some handheld The wireless radio is off. Click the Turn Wireless applications do not On icon. work. The handheld is not in an Return to an area of For example, the area of wireless wireless coverage.
Refer to page 9. If you want to send a message to multiple contacts, use Add To, Add Cc, or Add Bcc instead of sending the message multiple times. Refer to page 7. Charge your handheld regularly. BlackBerry Wireless Handheld...
Page 136
Index Display Time field, 17 Emergency Callback Mode, 45 distribution lists, See groups emergency calls, making, 44 Do Not Disturb field, 113 emptying deleted items folder on draft messages computer from handheld, 24 icon, 126 Enable Quick Entry field, 88 saving, 8 enabling Auto On/Off, 103...