Samsung CLP-310N Service Manual
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Samsung CLP-310N Service Manual

Color laser printer clp-31x series
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See also: User Manual
SERVICE
Samsung Color Laser Printer
CLP-310N
Color Laser Printer
CLP-315/XAZ
Basic Model : CLP-310N,CLP-315
Manual
The keynote of Product
The smallest / The lowest noise
High Quality Muti-path CLBP
- Model : CLP-31x series
- Speed(Color/Mono) : 4/16 ppm(A4). 4/17ppm(Let)
- Printing resolution : Max. 2,400 x 600 dpi
- Emulation : SPL-C
- Memory : 32 MB (Network model : 32MB )
- Processor : 360MHz
- Interface : IEEE 802.3,Ethernet(10/100Mbps)
Wireless: Not Supported
- Toner Cartridge :
1.5K Toner(K), 1K toner(C, M, Y each)
- Printer Life : 100,000 pages
Monthly Max. Duty : 20,000 pages/month

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Summary of Contents for Samsung CLP-310N

  • Page 1: Service Manual

    Color Laser Printer CLP-315/XAZ Basic Model : CLP-310N,CLP-315 Manual SERVICE Samsung Color Laser Printer The keynote of Product The smallest / The lowest noise High Quality Muti-path CLBP - Model : CLP-31x series - Speed(Color/Mono) : 4/16 ppm(A4). 4/17ppm(Let) - Printing resolution : Max. 2,400 x 600 dpi...

  • Page 2: Precautions

    High voltages and lasers inside this product are dangerous. This printer should only be serviced by a suitably trained and qualified service engineer. (2) Use only Samsung replacement parts There are no user serviceable parts inside the printer. Do not make any unauthorized changes or additions to the printer, these could cause the printer to malfunction and create electric shock or fire haz-...

  • Page 3: Caution For Safety

    Take care not to cut or damage the power cable or plugs when moving the machine. (9) Use caution during thunder or lightening storms. Samsung recommend that this machine be disconnected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.

  • Page 4: Handling Precautions

    1.2.4 Assembly / Disassembly Precautions Replace parts carefully, always use Samsung parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly.

  • Page 5: Disregarding This Warning May Cause Bodily Injury

    - The equipment shall be installed near the socket outlet and shall be accessible. - Be sure to fix and plug in the power cable securely after the installation so that no one trips over it. Service Manual Samsung Electronics...

  • Page 6: Esd Precautions

    9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD. Service Manual Samsung Electronics...

  • Page 7: Table Of Contents

    Contents Precautions 1.1 Safety Warning 1.2 Caution for safety 1.3 ESD Precautions Product spec and feature 2.1.1 Product Overview 2.1.3 Model Comparison Table 2-10 2.2 System Overview 2-11 2.2.1 System Structure 2-11 2.2.2 Main PBA Description 2-18 2.2.3 CRUM 2-23 2.3 S/W Structure and Descriptions 2-25 2.3.1 Architecture...
  • Page 8 Continued Disassembly and Reassembly 3.1 Precautions when replacing parts 3.1.1 Precautions when assembling and disassembling 3.1.2 Preautions when handling PBA 3.1.3 Releasing Plastic Latches 3.2 Parts for Maintenance and Repair 3.2.1 Replacement interval for parts with a limited life 3.2.2 Printer Cleaning 3.3 Information Related to Disassembly and Assembly 3.3.1 Special service parts 3.3.2 Screws used in the printer...
  • Page 9 Continued 4.1.6 How to use EDC (Engine Diagnostic Control) Mode 4-11 4.2 Troubleshooting 4-17 4.2.1 Procedure of Checking the Symptoms 4-17 4.2.2 Troubleshooting Checklist 4-18 4.2.3 Solving General Printing Problems 4-19 4.2.4 Solving Print Quality Problems 4-30 4.2.5 Common Windows Problems 4-48 4.2.6 Common Macintosh Problems 4-49...
  • Page 10 Continued System Diagram 6.1 Block Diagram 6.2 Connection Diagram Reference Information 7.1 Tool for Troubleshooting 7.2 Acronyms and Abbreviations 7.3 Select a location for the printer 7.4 A4 ISO 19752 Standard Pattern...

  • Page 11: Product Spec And Feature

    2. Product spec and feature 2.1 Product Speci¿ cations 2.1.1 Product Overview Item Descriptions Basic Model CLP-310N/315 Maket of Sales • Main Target : Reseller • Black only Function(Saving money) Main Speci¿ cation 1.Speed • Up to 16 ppm in A4 (17 ppm in Letter) •...
  • Page 12 Speci¿ cations are correct at the time of printing. Product speci¿ cations are subject to change without notice. See below for product speci¿ cations. 2.1.2.1 General Print Engine Item CLP-310/315 CLP-310N External Dimension (WxDxH) 384x314x237 mm 384x314x237 mm Weight (including consumables)
  • Page 13 Product spec and feature 2.1.2.2 Controller & S/W Item CLP-310/315 CLP-310N 32MB / 32MB 32MB / 32MB SPL-C SPL-C -Watermark -Watermark -N-up printing -N-up printing -Poster printing -Poster printing -Color Management Support -Color Management Support [Mac] [Mac] -N-up printing -N-up printing...
  • Page 14 Product spec and feature Item CLP-310/315 CLP-310N [Mac] [Mac] Smart Panel Management Service Manual Samsung Electronics...
  • Page 15 Product spec and feature 2.1.2.3 Interface Item CLP-310/315 CLP-310N Parallel Wireless Protocol Service Manual Samsung Electronics...
  • Page 16 Product spec and feature 2.1.2.4 Paper Handling Item CLP-310/315 CLP-310N Cassette Cassette Cassette Standard output Cassette Cassette Side Service Manual Samsung Electronics...
  • Page 17 Pick-up roller Transfer unit 97-03046A * Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta,Yellow, Black), the life of this item will be reduced by 25%. Service Manual Samsung Electronics...
  • Page 18 Product spec and feature 2.1.2.6 Reliability & Service Item CLP-310/315 CLP-310N <30 min. <30 min. Pentium- Pentium- Service Manual Samsung Electronics...
  • Page 19 Product spec and feature 2.1.2.7 Environment Item CLP-310/315 CLP-310N Consumption Noise Printing Sleep 2.1.2.8 Accessory Item CLP-310/315 CLP-310N Quick setup guide Service Manual Samsung Electronics...

  • Page 20: Model Comparison Table

    Product spec and feature 2.1.3 Model Comparison Table Samsung CLP-310 Samsung CLP-300 HP CLJ 1600 HP LJ 1022 Speed 8/8 ppm -> 12/10 18 ppm processor 32 MB 32 MB 8 MB Print Language SPL-C SPL-C PCL5e Manual Manual Manual...

  • Page 21: System Overview

    DEVE Y DEVE Y DEVE M DEVE M DEVE C DEVE C DEVE K DEVE K T2 Roller T2 Roller Waste Waste Tank Tank Regi. Regi. Roller Roller Pick up Pick up Roller Roller Cassette Cassette 2-11 Service Manual Samsung Electronics...
  • Page 22 Product spec and feature Cassette LSU(Laser Scan Unit) Error Phenomenon not occurred 2-12 Service Manual Samsung Electronics...
  • Page 23 Product spec and feature 2nd Transfer Ass’y Fuser Ass’y - Pressure roller Thermostat Heat roller Pressure roller 2-13 Service Manual Samsung Electronics...
  • Page 24 Product spec and feature & ITB(Intermediate Transfer Belt) & 1st Transfer Roller Imaging Unit includes OPC(Organic Photo-Conductor) drum Toner cartridges (Initial)/1000(Sales) images 1000(Initial)/ (Sales) Each Toner Kit consists of Developer and Deve. Main Frame. Driver Ass’y Service Manual Samsung Electronics...
  • Page 25 Product spec and feature 2.2.1.2 EP Process - Structure of EP Process Blade Blade on Media on Media Blade Blade Eraser Eraser 2-15 Service Manual Samsung Electronics...
  • Page 26 Product spec and feature Charging paddle mechanism. Exposing Developing single Service Manual Samsung Electronics...
  • Page 27 Product spec and feature Transfer 1 Transfer 2 Fusing Service Manual Samsung Electronics...

  • Page 28: Main Pba Description

    Product spec and feature 2.2.2 Main PBA Description 2.2.2.1 Main Controller PBA 2-18 Service Manual Samsung Electronics...
  • Page 29 Product spec and feature 2.2.2.3 Main PBA Description CHORUS 3 Flash Memory 2-19 Service Manual Samsung Electronics...
  • Page 30 Product spec and feature System Memory CRU Control System Information Control OPE Interface are controlled. I/O Port Engine Control Etc. Etc. 2-20 Service Manual Samsung Electronics...
  • Page 31 Product spec and feature 2.2.2.4 SMPS(Switching Mode Power Supply) PBA AC Input Rated Output Power Item Remark Connector Pin Peak Loading Current 10.2W Protection 2-21 Service Manual Samsung Electronics...
  • Page 32 Product spec and feature 2.2.2.5 HVPS(High Voltage Power Supply) PBA Waste 2-22 Service Manual Samsung Electronics...
  • Page 33 1) Charger Voltage : Charger 2) 1st Transfer High Voltage : T1(+) 3) 2nd Transfer High Voltage : T2(+) 4) T2 Cleaning Voltage : Clean : T2(-) 5) Supplying Voltage : Supply AC+DC(-) 6) Developing Voltage : Deve AC+DC(-) 2-23 Service Manual Samsung Electronics...

  • Page 34: Crum

    Product spec and feature 2.2.3 CRUM EEPROM fixed data such as the low warning point, specified life point, data. Service Manual Samsung Electronics...

  • Page 35: S/W Structure And Descriptions

    Product spec and feature 2.3 S/W Structure and Descriptions 2.3.1 Architecture Language Monitor Status Monitor 2.3.2 Language Monitor 2.3.3 Status Monitor 2-25 Service Manual Samsung Electronics...

  • Page 36: Network Interface

    Product spec and feature 2.3.4 Network Interface Language Monitor Printer Name Port Name SNMP Printer Status Status Monitor Status Monitor Data Flow 2.3.5 Printer Driver <-> Status Monitor Set last error status Status Monitor Service Manual Samsung Electronics...

  • Page 37: System F/W Flow

    Product spec and feature 2.3.6 System F/W Flow Process of radiation printing decision Comparator decision measure pattern printing generator clock temperat temperature control sensor Service Manual Samsung Electronics...

  • Page 38: Alarm Shortage

    Product spec and feature 2.3.7 Alarm Shortage 90 ~ 100 % 100 ~ 110 % 110 %~ 2.3.8 Error status 2-28 Service Manual Samsung Electronics...

  • Page 39: Crum Overview

    Product spec and feature 2.3.9 CRUM Overview - Stands for “Customer Replaceable Unit Monitor” - EEPROM, SAMSUNG CRUM is used for CRUM Memory. - CRUM stores various information on consumables (including consumables’ life). - In CLP-31x Series, total four CRUM’s are used...

  • Page 40: Initailize Flow

    Product spec and feature 2.3.11 Initailize Flow 2-30 Service Manual Samsung Electronics...
  • Page 41 Product spec and feature 2-31 Service Manual Samsung Electronics...

  • Page 42: Disassembly And Reassembly

    3.1.1 Precautions when assembling and disassembling * Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, ¿ re or electric shock.

  • Page 43: Parts For Maintenance And Repair

    ** Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black), the life of this item will be reduced by 25%. Service Manual Samsung Electronics...

  • Page 44: Printer Cleaning

    * Do not touch transfer roller when cleaning inside of machine. If transfer roller gets dirty, printing quality could be low. * Please refer to the User Manual for cleaning instructions. Service Manual Samsung Electronics...

  • Page 45: Information Related To Disassembly And Assembly

    (hot water sets the toner). Do not touch the developer roller surface as contamination will reduce print quality. Take care not to damage the roller’s surface when installing or removing a toner cartridge. Service Manual Samsung Electronics...

  • Page 46: Screws Used In The Printer

    6003-000196 Fuser SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6003-000261 SCREW-TAPTITE;BH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,- 6003-000282 LSU SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 6003-000282 LSU LD SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 6003-000282 Imaging unit SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 6003-000282 Cartridge-Transfer SCREW-TAPTITE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 6003-000152 Frame SCREW-TAPTITE;PH,+,-,B,M2,L10,ZPC(WHT),SWRCH18A,- 6003-000196 SCREW-TAPTITE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6006-001078 SCREW-TAPTITE;PH,+,WSP,B,M3,L10,ZPC(WHT),SWRCH18A,- 6002-000440 Rear Cover SCREW-TAPPING;PWH,+,-,2,M3,L8,ZPC(BLK),SWRCH18A,- 6003-000261 Top Cover SCREW-TAPTITE;BH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,- Service Manual Samsung Electronics...
  • Page 47 JC39-00907A FUSER FUSER JC39-00500A Main B'd Bracket Fuser Ass'y GND JC39-00496A HVPS GND WIRE JC39-00904A Main CRUM-JOINT JC39-00906A HVPS EXIT HVPS Sensor(Regi) JC39-00897A HVPS Waste Toner Sensor JC39-00898A HVPS B'd Sensor 7-(4+3) (ITB Tension /OPC Waste) Service Manual Samsung Electronics...

  • Page 48: Disassembly Procedure

    If you ¿ nd the certain unit or Ass’y, please consult the name of unit under the picture. 3.4.1 Cover 1. Take out the Cassette. 3. Remove the Toner waste tank. 4. Remove the Imaging Unit. 2. Open the Front cover and take out the CMYK Toner. Service Manual Samsung Electronics...
  • Page 49 7. Remove the Hook from the top/bottom of the And lift the Top cover up. Left/Right cover and release it. 6. Remove the one screw from the rear of SET. 8. Remove the connector from front cover. And remove the front cover. Service Manual Samsung Electronics...

  • Page 50: Itb

    2. Remove the 4 screw, and move the shaft as connector as shown below. shown below. And remove the Fuser unit. Caution Caution-The fuser is very hot. So turn the printer off and wait until the printer to cool before replacing it. Service Manual Samsung Electronics...

  • Page 51: Hvps Board

    1 À at cable. And remove the one hook of the center. Hook Hook 3.4.5 Main PBA 1. Remove the harness cover after remove the one 2. Remove the all harness and 4 screws. And screw. release the Main PBA. 3-10 Service Manual Samsung Electronics...

  • Page 52: Smps Board

    1. To remove the LSU from the bottom of the SET, 2. Release the LSU unit after remove the 2 Flat ¿ rst remove the harness cover after remove the cable. 2 screws. And remove the 3 screws. 3-11 Service Manual Samsung Electronics...

  • Page 53: Holder Pad

    2. Release the holder pad after remove the hook of Pick up unit after remove the 4 screws. both side. 3.4.9 Transfer Unit 1. Remove the Transfer unit from the rear cover by pressing the hook. 3-12 Service Manual Samsung Electronics...

  • Page 54: Ope Pba

    1. Remove the hook from the position A and push to the left side. 2. Separate the Pick up roller Assy after release the position B. 3. Remove the hook of the part C,B in sequence. 4. Separate the Pick up rubber. 3-13 Service Manual Samsung Electronics...

  • Page 55: Alignment & Troubleshooting

    The initial process to use the panel checks register’s values of key and LED. If user input key value, the operation to be defined by key value is processed and the LED operation to be defined by printer status is controlled. Service Manual Samsung Electronics...

  • Page 56: Function

    The application of manual feeding function in CLP-310 series will be determined - Firmware downloads mode function Turn on the printer at the same time that the button is pressed. If all LEDs scroll, release the button and download the firmware ROM file via USB port Service Manual Samsung Electronics...

  • Page 57: Led Function

    LED control order 1) Control LED according to current printer state : After the panel task is received each event, the LED operation is controlled by current printer status. 2) Write LED value to GOP (General Output Port) Service Manual Samsung Electronics...
  • Page 58 After Status (Red) LED blinks seven times, Toner low LEDs blink one time. After Status (Red) LED blinks eight times, Toner low LEDs blink one time. After Status (Red) LED blinks nine times, Toner low LEDs blink one time. Service Manual Samsung Electronics...

  • Page 59: Jam Removal

    1. Pull the tray out of the printer and remove the 2. To remove the jammed paper, open the rear jammed paper. cover. If you can not find the jammed the paper,Go to the next step. Service Manual Samsung Electronics...
  • Page 60 The inner cover and go to the next step. will then close automatically. 4. Push the fuser levers upwards. 7. Close the top cover. Make sure that it is securely closed. Service Manual Samsung Electronics...
  • Page 61 Alignment & Troubleshooting 8. Push the fuser levers downwards. 9. Open and then close the rear cover or front cover to resume printing. Service Manual Samsung Electronics...

  • Page 62: Sample Pattern

    Print a demo page to make sure that the printer is operating correctly. To print a demo page: In ready mode, press and hold the Stop button for 2 seconds. A demo page showing the printer’s features and capabilities is printed. Service Manual Samsung Electronics...
  • Page 63 6. Imaging-unit Information : shows image count, last used date, first installed date. 7. Network configuration report : shows network information set up in the printer. (Mac address, NIC F/W version, TCP/IP, IPP etc. ) Service Manual Samsung Electronics...

  • Page 64: Periodic Defective Image

    Exit roller T1 roller T1 roller Pressure Pressure roller roller T2 roller T2 roller Supply ro Supply ro Charge roller Charge roller Deve roller Deve roller Regi roller Regi roller Pick up roller Pick up roller 4-10 Service Manual Samsung Electronics...

  • Page 65: Keys

    LSU. 4.1.6.1 Enterence When trying to check the CLP-310N EDC Mode, additional EDC execution program needed. [ Procedure of EDC Mode operation ] a) First, turn on the Power of Printer, wait until Ready state...
  • Page 66 If actuator is checked by sensor, “Without Paper” message will be displayed. if not, “With Paper” message will be. Waste Box If waste Box exists , “Installed” message will be displayed. If not, “Not Installed” message will be. 4-12 Service Manual Samsung Electronics...
  • Page 67 When select key is pushed, Eraser On message will be displayed . If not, Eraser Off message will be. Fuser When select key is pushed, Fuser On message will be displayed. If not, Fuser Off message will be. 4-13 Service Manual Samsung Electronics...
  • Page 68 Range : 122V ~ 2188V Duty : 50% -> “2552V”, Range : 264V ~ 4730V Supply DC Duty : 50% -> “-269V”, Range : -1V ~ -591V AC, Vpp Duty : 50%-> “1210V” , Range : 800V ~ 2160V 4-14 Service Manual Samsung Electronics...
  • Page 69 • Cover Open /Close, When you still want to continue printing - Paper Jam inside printer • There is a paper inside printer • After cover Open , Paper must be removed, and then close the cover 4-15 Service Manual Samsung Electronics...
  • Page 70 • Home of Development is not checked or checked at the abnormal time • Clutch of Development or Main board must be checked - ADC not Confirm Error • Signal of confirmation for ADC is not detected • Main board must be checked 4-16 Service Manual Samsung Electronics...

  • Page 71: Troubleshooting

    - No Power LED Panel - Power Module error - Main PBA Indicate Status LED Refer to "Red Lamp ON" Green OK? "4.1.2.2 LED Function" Print(test pattern) printing Refer to "Solution Quality is of Image Problem" Nomal? 4-17 Service Manual Samsung Electronics...

  • Page 72: Troubleshooting Checklist

    • See “Solving General Printing Problems” does not resolve the printer • See “Solving Print Quality Problems” problem, check the following • See “Common Windows Problems” troubleshooting sections. • See “Common Macintosh Problems” • See “Common Linux Problems” 4-18 Service Manual Samsung Electronics...

  • Page 73: Solving General Printing Problems

    The printer is not Check the power switch and the receiving power. power source. The printer is not Select Samsung CLP-31x Series selected as the default printer. as your default printer. Check the printer for the following: Close the printer cover.
  • Page 74 The printer driver Software Section. Try printing a may be incorrectly installed. test page. Check the LEDs on the control The printer is malfunctioning. panel to determine if the printer is indicating a system error. 4-20 Service Manual Samsung Electronics...
  • Page 75 Paper has been loaded incorrectly. Check that the paper guides are set correctly. Remove excess paper from the There is too much paper in the tray. tray. Use only paper that meets printer The paper is too thick. specifications. 4-21 Service Manual Samsung Electronics...
  • Page 76 4 ppm in color mode. From the Start menu, choose If using Windows 98/Me, the Settings and Printers. Right-click Spooling Setting may be set the Samsung CLP-31x series incorrectly. printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button.
  • Page 77 Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use. 4-23 Service Manual Samsung Electronics...
  • Page 78 An incorrect type of Use only paper that meets printer paper is being used. specifications. After opening the front cover, There may be debris remove the imaging unit and then inside the printer. clear the debris. 4-24 Service Manual Samsung Electronics...
  • Page 79 The software Try printing a job from another application is malfunctioning. application. Exit Windows and reboot the The operating system computer. Turn the printer off and is malfunctioning. then back on again. 4-25 Service Manual Samsung Electronics...
  • Page 80 Check the file to ensure that it does The file may have blank pages. not contain blank pages. Some parts in the Contact a service representative. printer may be defective. 4-26 Service Manual Samsung Electronics...
  • Page 81 When you are using Windows 98, the illustrations print incorrectly from Adobe Description Illustrator. Select Download as Bit Image in The setting in the the Advanced Options window of software application is wrong. the graphic properties window. Print the document again. 4-27 Service Manual Samsung Electronics...
  • Page 82 1200dpi [Normal] or 600dpi [Draft]. [Best] and then try printing again. If you increase the photo size in the The resolution of the software application, the resolution photo is very low. will be reduced. Reduce the photo size. 4-28 Service Manual Samsung Electronics...
  • Page 83 Your printer has an odd smell during initial use. The oil used to After printing about 100 color pages, protect the fuser is evaporating. there will be no more smell. It is a temporary issue. 4-29 Service Manual Samsung Electronics...

  • Page 84: Solving Print Quality Problems

    2. The paper may not meet Check the paper type and quality. paper specifications 3. A combination of faded or smeared defects may Check the inside for the printer. indicate that the printer needs cleaning 4-30 Service Manual Samsung Electronics...
  • Page 85 Alignment & Troubleshooting 2) Toner specks AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc The paper may not meet specifications Check the paper type and quality. 4-31 Service Manual Samsung Electronics...
  • Page 86 3. The paper lot is bad. Try a different kind or brand of paper. See "Vertical repetitive defects" on 4. The toner cartridge may be defective. the next page. 4-32 Service Manual Samsung Electronics...
  • Page 87 Remove the imaging unit and install a new one. Clean the inside of the printer. If you still have the same problems, 2. If white vertical replace the imaging unit with a new lines appear on the page one. 4-33 Service Manual Samsung Electronics...
  • Page 88 1. very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the 2. heck the printer's environment amount of background shading. 2. Remove one of the old toner cartridges and install a new one. 4-34 Service Manual Samsung Electronics...
  • Page 89 Alignment & Troubleshooting 6) Toner smear 1. Clean the inside of the printer. 2. Check the paper type and quality. 1. Toner smear 3. Remove the imaging unit and install a new one. 4-35 Service Manual Samsung Electronics...
  • Page 90 If the defects occur on the back of 2. Parts of the printer the page, the problem will likely may have toner on them. correct itself after a few more pages. 3. The fusing assembly Contact a service representative. may be damaged. 4-36 Service Manual Samsung Electronics...
  • Page 91 Printing on seams can cause problems. 3. If background Adjust the print resolution through scatter covers the entire surface your software application or via the area of a printed page printer properties window. 4-37 Service Manual Samsung Electronics...
  • Page 92 Try a different paper. hollowed images The printer may need service. 2. If characters are Verify that it also occurs on a demo improperly formed and producing page. a wavy effect. 4-38 Service Manual Samsung Electronics...
  • Page 93 Check the paper type and quality. 2. The paper may not meed specifications 3. Ensure that the paper The guides are not too tight or too or other material is loaded correctly loose against the paper stack. 4-39 Service Manual Samsung Electronics...
  • Page 94 Both high temperature and high 2. Check the paper type and quality. humidity can cause paper curl. Also try rotating the paper 180¡ in 3. Turn the stack of the tray. paper over in the tray. 4-40 Service Manual Samsung Electronics...
  • Page 95 1. Wrinkles or creases properly. Check the paper type and quality. 2. The paper may not meed specifications Also try rotating the paper 180¡ in 3. Turn the stack of paper the tray. over in the paper tray. 4-41 Service Manual Samsung Electronics...
  • Page 96 Alignment & Troubleshooting 13) Back of printouts aredirty Clean the inside of the printer. Check for leaking toner. 4-42 Service Manual Samsung Electronics...
  • Page 97 Remove the toner cartridge and 1. The toner cartridge may reinsert. not be installed properly. 2. The toner cartridge may Install a new toner cartridge. be defective and need replacing. Change HVPS. 3. The printer may require repair. 4-43 Service Manual Samsung Electronics...
  • Page 98 Check the paper type and quality. specifications 3. The Toner Cartridge Install a new toner cartridge. may be defective and need replacing. 4. If the problem persists, Contact a service representative. the printer may require repair. 4-44 Service Manual Samsung Electronics...
  • Page 99 1. You may be printing on the wrong 1. Character voids are surface of the paper. Remove the white areas within characters that should paper and turn it over. be solid black 2. The paper may not meet paper specifications. 4-45 Service Manual Samsung Electronics...
  • Page 100 A toner cartridge may be installed 1. If horizontally improperly. aligned color or black streaks or Remove the toner cartridge and smears appear reinsert. Install a new toner cartridge. 2. A toner cartridge may be defective. 4-46 Service Manual Samsung Electronics...
  • Page 101 18) Curl Turn the stack of paper over in the 1. If the printed paper is paper tray. Also try rotating the curled or paper does not feed into paper 180¡ in the tray. the printer 4-47 Service Manual Samsung Electronics...

  • Page 102: Common Windows Problems

    NOTE: Refer to the Microsoft Windows 98/Me/NT 4.0/2000/2003/XP User’s Guide that came with your PC for further information on Windows error messages. 4-48 Service Manual Samsung Electronics...

  • Page 103: Common Macintosh Problems

    Print as Image when you print from document from Acrobat Reader. Acrobat Reader. The document has printed, but the print job has not Update your Mac OS to OS 10.3.3 or higher. disappeared from the spooler in Mac OS 10.3.2. 4-49 Service Manual Samsung Electronics...

  • Page 104: Common Linux Problems

    "No Choice" value. editing the printer You have to choose an option that does not conflict settings. before being able to submit the changes. Continue.. 4-50 Service Manual Samsung Electronics...
  • Page 105 In that case, you need to make sure Landscape mode, but it prints that you leave the LLPR option set to its default rotated and cropped. Portrait setting, to avoid unwanted rotations of the page that would result in cropped output. Continue.. 4-51 Service Manual Samsung Electronics...
  • Page 106 Some documents come out latest version of CUPS (at least 1.1.14). Some RPM as white pages when printing. packages for the most popular distributions are provided as a convenience with this Linux Printing Package. Continue.. 4-52 Service Manual Samsung Electronics...
  • Page 107 Postscript uses CIE color space for Color Matching Some color images come out all black. System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at www.ghostscript.com. 4-53 Service Manual Samsung Electronics...

  • Page 108: Major Problems Trouble Shooting

    Deformed Doctor-blade or cleaningblade. 2. Scratched surface Replace the transfer roller if occurred as No. 3. of the discharge roller in the developer. 3. Partly depression or deformation on the surface of the transfer roller. 4-54 Service Manual Samsung Electronics...
  • Page 109 4. If the fuser is that corresponds to the position of the voids. defective, voids occur Remove if found. periodically at the top of 2. If the problems are not solved, replace the a black image. developer cartridge. 4-55 Service Manual Samsung Electronics...
  • Page 110 Clean up the contaminated area by the toner. high voltage terminal in the HVPS and the one in the set. Replace the HVPS if the problems are not 4. Abnormal output from the HVPS. solved by the above four directions. 4-56 Service Manual Samsung Electronics...
  • Page 111 HVPS. contacts between power supply in the 2. Replace the HVPS if not solved by the above side of the Developer and charge direction 1 and 2. terminal of HVPS. 4-57 Service Manual Samsung Electronics...
  • Page 112 4. Is the movement Clean the bushing part of the transfer roller. (Up and Down) of the transfer roller smooth? If the problem is still not solved, replace the 5. Is the HVPS normal? developer. 4-58 Service Manual Samsung Electronics...
  • Page 113 (Isopropyl Alcohol) or water. roller-pickup for foreign matter. 4. If the paper feeds into the printer rand Replace the Main B'D and/or Sensor. Jam 0 occurs, perform EDC to check feed-sensor of the engine board. 4-59 Service Manual Samsung Electronics...
  • Page 114 2. If the recording paper is stuck in the discharge Reassemble the Actuator-Feed and Spring- roller and the fuser just after passing Actuator if the returning is bad. through the Actuator-Feed, Feed Actuator may be defective. 4-60 Service Manual Samsung Electronics...
  • Page 115 (the solenoid does not work properly) 2. Pad-Friction is Clean the pad friction with soft clothe contaminated with foreign matter.(oil...) dampened with IPA(Isopropyl Alcohol). Use the smooth paper. 3. The face of paper is blended. 4-61 Service Manual Samsung Electronics...
  • Page 116 9) Not function of the gear of the fuser due to melting away Description The motor breaks away from it’s place due to gear melting away. 1. Replace the Fuser. Check the operation of 2. Replace the Main Control board. Fuser Erasing Lamp 4-62 Service Manual Samsung Electronics...
  • Page 117 The paper lamp on the operator panel is on even when paper is loaded in the Description cassette. 1. Bending or deformation Replace the defective actuator. of the actuator of the paper sensor. 2. The function of the engine Replace the engine board. board is defective Perform 4-63 Service Manual Samsung Electronics...
  • Page 118 1. Check the insertion of the Cover Open S/W 2. Check the connector Connect. (Main B'D) and circuit of the cover 2. Replace the Main Control board or Cover switch department in the Main Open S/W. Control board. 4-64 Service Manual Samsung Electronics...
  • Page 119 1. Check the motor harness, replace it, if 1. Motor harness or sub defective. PCB may be defective. 2. Check 24V in the SMPS 3. Check Front Cover or Jam cover are opened. 4. Replace the Main PBA, if necessary. 4-65 Service Manual Samsung Electronics...
  • Page 120 Replace the power supply cord or SMPS. and SMPS output are normal. 2. Check the inferiority 1. Replace the control board. of LED-Panel on the front-cover if the 2. Replace the LED-panel. LED of Panel does not appear after normal warmingup. 4-66 Service Manual Samsung Electronics...
  • Page 121 14) Vertical Line Getting Curved Description When printing, vertical line gets curved. 1. If the supply of +24v is 1. Replace LSU. unstable in the Main Control board 2. Replace the Main Control board. linking with LSU 4-67 Service Manual Samsung Electronics...
  • Page 122 1. Foreign matter stuck Cleaning foreign matter in LSU mirror onto the window of internal lenses of LSU mirror 2. Main Controller LSU Part defect Replace Main Controller Replace Micro Switch Harness 3. Micro Switch Harness 4-68 Service Manual Samsung Electronics...
  • Page 123 5.5 Transfer Unit ………………………… 5-12 5.12 Tank Waste Unit …………………… 5-29 5.6 Frame1 ……………………………… 5-14 5.13 Cassette …………………………… 5-31 Samsung Clolr Laser Printer The keynote of Product The smallest / The lowest noise High Quality Muti-path CLBP - Model : CLP-31x series - Speed(Color/Mono) : 4/16 ppm(A4).

  • Page 124: Thumbnail

    5.1 Main 5.2 Cover Front 5.4 Cover Rear 5.5 Transfer Unit 5.6 Frame1 5.7 Frame2 5.8 Main Drive1 5.9 Main Drive2 5.10 Fuser Unit 5.11 Cartridge Transfer Unit 5.12 Cartridge-Drum 5.13 Tank Waste Unit 5.14 Cassette Service Manual Samsung Electronics...

  • Page 125: Main

    ExplodedView and Parts 5.1 Main Service Manual Samsung Electronics...
  • Page 126 JC96-04753A CARTRIDGE-TONER M 5.1-13 JC96-04754A CARTRIDGE-TONER C 5.1-14 JC96-04755A CARTRIDGE-TONER K 5.1-15 JC97-03021A MEA UNIT-TANK WASTE 5.1-16 JC96-04840A CARTRIDGE-TRANSFER 5.1-17 JC97-03036A MEA UNIT-CASSETTE,Black 5.1-17 JC97-03036B MEA UNIT-CASSETTE,Gray 310/310N 5.1-18 JC96-04826A ELA UNIT-LSU 5.1-19 JC44-00095B SMPS-V1 110V Service Manual Samsung Electronics...
  • Page 127 JC96-04750A ELA UNIT-DRIVE MAIN 5.1-24 JC39-00899A HARNESS-BLDC 5.1-25 JC96-04780A ELA UNIT-FUSER 220V 5.1-25 JC96-04781A ELA UNIT-FUSER 110V 5.1-26 JC39-00866A FLAT CABLE 5.1-27 JC39-00867A FLAT CABLE 5.1-28 JC39-00868A FLAT CABLE 5.1-29 JC61-02368A HOUSING-HARNESS 5.1-30 JC63-01575A COVER-HARNESS 5.1-31 3903-000020 CBF-POWER CORD Service Manual Samsung Electronics...

  • Page 128: Cover Front

    ExplodedView and Parts 5.2 Cover Front 11-1 11-2 Service Manual Samsung Electronics...
  • Page 129 SPRING-TS 5.2-10 JC64-00349A BUTTON-SUPPORT 5.2-11-1 6107-001404 SPRING CS 5.2-11-2 6107-001403 SPRING CS 5.2-12 JC97-03039A MEA-CRUM TERMINAL 5.2-13 JC92-01989A PBA SUB-CRUMJOINT 5.2-14 JC66-01748A LEVER-LSU 5.2-15 JC64-00429A BADGE-COLOR SMALL 5.2-16 6003-000196 SCREW-TAPTITE 5.2-17 JC68-02105A LABEL-INFORMATION 5.2-18 6107-001497 SPRING-CS Service Manual Samsung Electronics...

  • Page 130: Cover Top

    ExplodedView and Parts 5.3 Cover Top Service Manual Samsung Electronics...
  • Page 131 5.3-4 JC64-00364A KEY-OPE,Black 5.3-4 JC64-00364B KEY-OPE,Gray 5.3-5 JC63-01580A COVER-LED 5.3-6 JC61-02358A GUIDE-STACKER RX,Black 5.3-6 JC61-02358B GUIDE-STACKER RX,Gray 5.3-7 6003-000261 SCREW-TAPTITE 5.3-8 JC72-01001A PMO-SUB STACKER 5.3-9 JC63-01666A COVER-TOP DUMMY,Black 5.3-9 JC63-01666B COVER-TOP DUMMY,Gray 5.3-10 JC63-01969A SHEET-COVER DUST Service Manual Samsung Electronics...

  • Page 132: Rear Cover

    ExplodedView and Parts 5.4 Rear Cover 5-10 Service Manual Samsung Electronics...
  • Page 133 6002-000440 SCREW-TAPPING 5.4-5 JC66-01089A SHAFT-P-LOCKBAR REAR 5.4-6 6107-001268 SPRING-TS 5.4-7 JC61-01456B HOLDER-M-HOOK REAR L 5.4-8 JC61-01461B HOLDER-M-HOOK REAR R 5.4-9 JC61-02254A HOLDER-HOOK REAR C 5.4-10 JC97-03046A MEA UNIT-TRANSFER 5.4-11 JC-72-01452A SPONGE-COVER RIGHT 5.4-12 JC68-02037A LABEL-INFORMATION 5-11 Service Manual Samsung Electronics...

  • Page 134: Transfer Unit

    ExplodedView and Parts 5.5 Transfer Unit 5-12 Service Manual Samsung Electronics...
  • Page 135 JC61-01469A HOLDER-M-LOCATE SHAFT 5.5-5 JC66-01745A GEAR-RDCN T2 DRIVE 5.5-6 JC61-02380A PLATE-GND 5.5-7 JC66-01072A SHAFT-LOCATE 5.5-8 JC70-10232A IPR-PLATE SAW 5.5-9 JC61-01543A BUSH-CHARGE LEFT 5.5-10 6107-001278 SPRING-CS 5.5-11 6107-001246 SPRING-CS 5.5-12 JC66-01781A ROLLER-TRANSFER 5.5-13 JC66-01743A GEAR-T2 ROLLER 5-13 Service Manual Samsung Electronics...

  • Page 136: Frame1

    ExplodedView and Parts 5.6 Frame1 5-14 Service Manual Samsung Electronics...
  • Page 137 JC92-01982A PBA SUB-OPE 5.6-59 JC92-02003A PBA SUB-5V_SWITCH JC96-04757A ELA UNIT-PTL LAMP 5.6-60 5.6-62 JC96-04939A ELA HOU-ITB_OPC 5.6-63 JC97-01771A MEA UNIT-TERMINAL S 5.6-64 JC97-02638A MEA UNIT-TERMINAL GND 5.6-67 JC97-03028A MEA UNIT-PICK UP ROLL 5.6-69 JC97-03030A MEA UNIT-ACT REGI 5-15 Service Manual Samsung Electronics...

  • Page 138: Frame2

    ExplodedView and Parts 5.7 Frame2 5-16 Service Manual Samsung Electronics...
  • Page 139 JC66-01722A GEAR-REGI RELAY 5.7-53 JC66-01740A LINK-LSU 5.7-54 JC66-01777A ROLLER-REGI 5.7-55 JC67-00168A BRUSH-LSU 5.7-57 JC72-00102A PMO-BUSHING_TR(L) JC96-04756A ELA UNIT-SENSOR WASTE 5.7-61 5.7-65 JC97-03024A MEA UNIT-FRAME EXIT 5.7-66 JC97-03027A MEA UNIT-PICK UP GEAR 5.7-68 JC97-03029A MEA UNIT-GUIDE PICKUP 5-17 Service Manual Samsung Electronics...

  • Page 140: Main Drive1

    ExplodedView and Parts 5.8 Main Drive1 5-18 Service Manual Samsung Electronics...
  • Page 141 5.8-40 JC47-00022A CLUTCH-FUSER CAM 5.8-41 JC47-00007F CLUTCH-ITB CAM 5.8-42 6031-001490 WASHER-PLAIN 5.8-43 6031-001255 WASHER-PLAIN 5.8-44 JC66-01717A GEAR-IDLE Z39 F 5.8-45 JC66-01061A SHAFT-IDLE D8 5.8-48 JC61-02243A BRACKET-DRIVE FRONT 5.8-49 6001-000130 SCREW-MACHINE 5.8-50 JC61-02419A SPRING ETC-GROUND OPC 5-19 Service Manual Samsung Electronics...
  • Page 142 JC61-02373A PLATE-GROUND OPC 5.8-52 JC66-01724A SHAFT-ITB CLEAN CAM 5.8-53 JC66-01723A SHAFT-T2 CAM 5.8-54 JC66-01713A GEAR-ITB TENSION CAM 5.8-55 JC66-01712A GEAR-IDLE ITB TENSION 5.8-56 JC66-01070A LATCH-M-HUB CLUTCH 5.8-57 JC66-01155A GEAR-FUSER RDCN OUT V 5.8-58 6044-000231 RING-E 5-20 Service Manual Samsung Electronics...

  • Page 143: Main Drive2

    ExplodedView and Parts 5.9 Main Drive2 5-21 Service Manual Samsung Electronics...
  • Page 144 JC61-02374A PLATE-GROUND MOTOR 5.9-5 JC31-00091A MOTORBLDC 5.9-6 6003-000301 SCREW-TAPTITE 5.9-7 JC67-00278A CAP-PUSH COUPLING 5.9-8 JC66-01726A LINK-PUSHBLACK CAP 5.9-9 JC92-01986A PBA SUB-DEVEHOME 5.9-10 JC61-02372A BUSH-D6/L4 5.9-11 JC47-00019A CLUTCH-DEVE CAM 5.9-12 JC66-01720A SHAFT-DEVE CAM 5.9-13 JC61-02292A HOLDER-DEVE CAM 5-22 Service Manual Samsung Electronics...

  • Page 145: Fuser Unit

    ExplodedView and Parts 5.10 Fuser Unit 5-23 Service Manual Samsung Electronics...
  • Page 146 JC66-01700A LEVER-JAM L 5.10-30 JC66-01701A LEVER-JAM R 5.10-31 JC66-01738A LEVER-RELEASE L 5.10-32 JC66-01742A LEVER-RELEASE R 5.10-33 JC66-01775A ACTUATOR-EXIT FUSER 5.10-34 JC66-01780A ROLLER-PRESSURE 5.10-35 JC67-00280A CAP-FUSER L 5.10-36 JC67-00281A CAP-FUSER R 5.10-37 JC61-02411A BUSH-TX 5.10-38 JC66-01737A SHAFT-CAM FUSER 5-24 Service Manual Samsung Electronics...
  • Page 147 SA : SERVICEAVAILABLE, SNA : SERVICE not AVAILABLE Drawer# SEC_code Description QT'y Service Grade Remark 5.10-39 6107-001290 SPRING-CS 5.10-40 JC61-01647A HOLDER-M-SHAFT FUSER 5.10-41 JC68-00407A LABEL(R)-HV FUSER 5.10-42 JC68-01134A LABEL(P)-BLANK(FUSER) 5.10-43 JC68-01581A LABEL(P)-CAUTION HOT 5.10-44 JC97-03034A MEA-GUIDE PR 5-25 Service Manual Samsung Electronics...

  • Page 148: Cartridge Transfer Unit

    ExplodedView and Parts 5.11 Cartridge Transfer Unit 5-26 Service Manual Samsung Electronics...
  • Page 149 JC62-00467A SEAL-LOW ITB 5.11-32 JC62-00468A SEAL-BACK ITB 5.11-33 JC62-00469A SEAL-SIDE ITB 5.11-34 JC62-00470A SEAL-BLADE ITB L 5.11-35 JC63-01627A COVER-WASTE ITB 5.11-36 JC63-01630A COVER-WASTE EXIT 5.11-37 JC63-01634A COVER-CLEAN ITB 5.11-38 JC66-01083A SHAFT-M-BELT WASTE 5.11-39 JC66-01873A DRUM-ITBBELT 5-27 Service Manual Samsung Electronics...
  • Page 150 JC66-01851A ROLLER-TRANSFER1 5.11-49 JC71-00009A NPM-BUSHING DEV R 5.11-50 JC73-00222A RUBBER-BELT WASTE ITB 5.11-51 JC97-03079A MEA UNIT-BLADE ITB 5.11-52 JC97-03080A MEA UNIT-ROLL DRV ITB 5.11-52-1 JC66-01771A GEAR-DRIVE ITB 5.11-53 JC97-03125A MEA UNIT-ROLL TENSION 5.11-54 JC96-04938A ELA HOU-ITB_TEMP 5-28 Service Manual Samsung Electronics...

  • Page 151: Tank Waste Unit

    ExplodedView and Parts 5.12 Tank Waste Unit 5-29 Service Manual Samsung Electronics...
  • Page 152 QT'y Service Grade Remark 5.12-0 JC97-03021A MEA UNIT-TANK WASTE 5.12-1 JC61-02366A GUIDE-WASTE 5.12-2 JC62-00429A SEAL-WASTE SIDE 5.12-3 JC62-00430A SEAL-WASTE SENSOR 5.12-4 JC63-01672A SHEET-WASTE 5.12-5 JC67-00268A TANK-WASTE UPPER 5.12-6 JC67-00269A TANK-WASTE LOWER 5.12-7 JC67-00279A CAP-WASTEBOTTLE 5.12-8 JC68-01995A LABEL-INFORMATION 5-30 Service Manual Samsung Electronics...

  • Page 153: Cassette

    ExplodedView and Parts 5.13 Cassette 5-31 Service Manual Samsung Electronics...
  • Page 154 6107-001325 SPRING-CS 5.13-6 JC70-00516A ADJUST-M-CASSETTE R 5.13-7 JC70-00517A ADJUST-M-CASSETTE L 5.13-8 JG66-40003A GEAR-PINION 5.13-9 JC63-00869A TRAY-M-EXTENSION SMALL 5.13-10 JC61-01531A STOPPER-M-PAPER REAR 5.13-11 JC63-00872A TRAY-M-EXT CASSETTE 5.13-12 JC63-01668A COVER-CST 5.13-13 JF68-10532B LABEL(P)-BAR CODE 5.13-14 JC61-02484A STOPPER-ADJUSTER 5-32 Service Manual Samsung Electronics...

  • Page 155: Block Diagram

    System Diagram 6. System Diagram 6.1 Block Diagram Service Manual Samsung Electronics...

  • Page 156: Connection Diagram

    System Diagram 6.2 Connection Diagram Service Manual Samsung Electronics...
  • Page 157 System Diagram Service Manual Samsung Electronics...
  • Page 158 System Diagram Service Manual Samsung Electronics...
  • Page 159 System Diagram Service Manual Samsung Electronics...
  • Page 160 System Diagram Service Manual Samsung Electronics...
  • Page 161 System Diagram Service Manual Samsung Electronics...
  • Page 162 System Diagram Service Manual Samsung Electronics...
  • Page 163 System Diagram Service Manual Samsung Electronics...
  • Page 164 System Diagram 6-10 Service Manual Samsung Electronics...
  • Page 165 System Diagram 6-11 Service Manual Samsung Electronics...
  • Page 166 System Diagram 6-12 Service Manual Samsung Electronics...

  • Page 167: Tool For Troubleshooting

    • Brush • Tweezers Standard : For general home use, small type. • Software (Driver) installation CD ROM Install Driver CD • Cotton Swab Network S/W CD Standard : For general home use, for medical service. Service Manual Samsung Electronics...

  • Page 168: Acronyms And Abbreviations

    Network Printer Card Tray NVRAM Nonvolatile Random Access Memory FISO Front-In, Side-Out Organic Photo Conductor FPOT First Print out Time Printed Board Assembly Windows Graphic Device Interface Printer Command Language , Printer Graphic Interchange Format Control Language Ground Service Manual Samsung Electronics...
  • Page 169 Reference Information Peripheral Component Interconnect SMPS Switching Mode Power Supply by Intel 1992/6/22, is a local bus SPGP Samsung Printer Graphic Processor standard developed by Intel and Samsung Printer Language introduced in April, 1993 : A60, B60 SPL-C Samsung Printer Language-Color...

  • Page 170: Select A Location For The Printer

    • Provide the proper environment : - A firm, level surface - Away from the direct airflow of air conditioners, heaters, or ventilators - Free of extreme fluctuations of temperature, sunlight, or humidity - Clean, dry, and free of dust Service Manual Samsung Electronics...

  • Page 171: A4 Iso 19752 Standard Pattern

    Reference Information 7.4 A4 ISO 19752 Standard Pattern This test page is reproduced at 70% of the normal A4 size Service Manual Samsung Electronics...
  • Page 172 GSPN (Global Service Partner Network) North America : service.samsungportal.com Latin America : latin.samsungportal.com CIS : cis.samsungportal.com Europe : europe.samsungportal.com Samsung Electronics Co.,Ltd. January. 2008 China : china.samsungportal.com Printed in Korea. Asia : asia.samsungportal.com VERSION NO. : 1.00 CODE : 0315-C0XAZ...

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