Hayward Aqua Connect® Operation Manual
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Hayward Aqua Connect® Operation Manual

Aqua connect® operations manual
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Aqua C
Aqua C
Aqua C onnect
Aqua C
Aqua C
Home Network
Home Network
Home Network
Home Network
Home Network
Web-Based Pool Control Interface
Operation Manual
onnect
onnect
onnect
onnect
AQ-CO-HOMENET
TM
www.haywardnet.com

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Summary of Contents for Hayward Aqua Connect®

  • Page 1 Aqua C Aqua C onnect onnect Aqua C onnect onnect Aqua C Aqua C onnect Home Network Home Network Home Network Home Network Home Network Web-Based Pool Control Interface Operation Manual AQ-CO-HOMENET www.haywardnet.com...

  • Page 2: This Manual

    Introduction The Aqua Connect Home Network (ACHN) is a communications gateway that allows certain Hayward pool controllers to connect to a home network and, if desired, the Internet. HOME NETWORK: Any home PC on the same router as the ACHN can become a pool control terminal.

  • Page 3: Led Functionality

    not enter Teach Mode; press and hold the Teach Button to start the whole process over again. At the end of Teach Mode the RF LED should go on and remain on solid; the pool controller should display the message “Teach Wireless: Successful”. If this is not the case then Teach Mode was unsuccessful and needs to be repeated.
  • Page 4 It allows the PC to emulate a hardware terminal. The layout of the local server depends on the configuration of the pool controller hardware terminals. Figure 1 shows the local server page for a Pro Logic PS-16: Figure 1 Note that there is a two line text display (white background), menu navigation buttons (to the right of the text display) and pool control buttons (below the text display).

  • Page 5: Usage Models

    Button Color Meaning Gray Button Corresponds to LED OFF, but is also the color used when no LED is associated with a button. Light Green Button Corresponds to LED ON. Light Blue Button Corresponds to LED blinking Table 2 The Pro Logic series of pool controllers includes support for button naming. For ex- ample, if the Aux 6 button is used to turn on the waterfall, the button can be renamed “Waterfall”.
  • Page 6 There is also a security status bar with the same color code. You should never encounter a security certificate violation. If you do, contact Hayward technical support immediately. See the Miscellaneous section at the end of the manual for more details.
  • Page 7 The Dashboard and Remote Control pages have navigation buttons in a column on the left side. Many pages have navigation buttons across the bottom. Other pages have hyperlinks, which show up as underlined text; hyperlinks can be located anywhere on the page.
  • Page 8 DO POOL SURVEY & VIEW POOL SURVEY PAGES: Do Pool Survey and View Pool Survey pages allow you to enter, view, and modify pool surveys. Pool surveys contain water chemistry readings that are not yet available from electronic sensors; the pool owner or pool service provider must use a standard test kit to take these readings and then manually enter them into a Pool Survey.

  • Page 9: Using The Dashboard Page

    Using the Dashboard page The Dashboard page is the first page you see for any pool and is used to monitor, BUT NOT CONTROL, the pool. It is intended to display all significant pool status informa- tion simultaneously in one location. Figure 3 below shows a Dashboard for a dual equipment configuration with separate heaters plus solar plus chemistry sense and dispense.
  • Page 10 TEMPERATURES AND POOL/SPA/SPILLOVER STATUS • Air Temperature - This temperature is always displayed. • Solar Temperature - The solar temperature will not be displayed unless solar is enabled. The solar temperature displayed is the temperature of the water in the solar collectors.
  • Page 11 This section gives the status of the spa. In a Spa Only or Pool & Spa Dual Equipment configuration the Spa section will ALWAYS be present. In a Pool & Spa Std configura- tion then the Spa section will be present only when the filter is connected to the spa. The status of the filter pump is also displayed - High, Low, Cooldown, or Off.
  • Page 12 The ORP sensor used will only return an accurate value when there is water flowing past the sensor. If the filter is in any state other than Off, an accurate ORP reading will be displayed. When the filter is Off, the last valid ORP reading will continue to be displayed for a few hours, but the ORP reading will eventually switch to “n/a”...

  • Page 13: Active Alarms

    ACTIVE ALARMS At the bottom of the page is the “Active Alarm” display. If there are any active alarms they will be noted here, one entry per alarm. Each alarm is a hyperlink into an alarm help file that will provide additional information on the cause and the steps required to resolve the alarm.
  • Page 14 There are several differences between a physical remote control unit and the Remote Control page that need to be noted. First, the physical remote controls have small round pool control buttons with one or more LEDs next to each button. The Remote Control page has large rectangular buttons with the LED function built into the button itself.
  • Page 15 Sub-accounts are lower level accounts than the Manager Account that creates them and are not capable of creating their own sub-accounts. Sub-accounts cannot change their own privileges; they will always have the privileges that you give them. You will always have the option of disabling any sub-account you created or of reducing the sub-account access privileges.
  • Page 16 • When you are done entering information, select Add from the bottom of the page. If the information is complete and the username is unique you will be taken to the Site Listing page. At this point the sub-account has been created but is has not been given access to one or more pools.
  • Page 17 Switching a Sub-Account Type Should it become necessary to change a sub-account from View Only to User, or vice versa: • Go to Account Settings and then go to the bottom of the page and select the Manage Sub-Accounts link. You are now at the Manage Sub-Accounts page. •...
  • Page 18 Changing Your Aqua Connect Login Account Password Once your login account has been created, you can change the password at any time (you will never be forced to change the password). This applies to any type of login account (Manager, User, and View Only). To change the password: •...
  • Page 19 Now select Add a Pool at the bottom of the page. • At the end of the free trial (if applicable), you will have to call Hayward Tech Support and provide your credit card information over the phone. Setting up/Managing Emailed Alarm Messages An alarm is a situation that requires your attention.
  • Page 20 The web site also generates a warning email the moment an alarm occurs, and then once a day until the alarm is cleared. In some cases the alarm warning emails may not be welcome. One common situation involves the low salt alarm. Some pool owners like to run their salt-chlorinated pool at a lower salt level than we recommend such that they are constantly running with a low salt alarm.

  • Page 21: Miscellaneous Items

    • Select Do a Pool Survey from the left hand column of buttons on the Dashboard. This will take you to the Pool Survey Form. • Enter the values from your test into the pool survey form along with the date and time.

  • Page 22: Frequently Asked Questions

    Frequently Asked Questions My Aqua Rite Pro is set to Spa, but on the Dashboard the label says pool. Why? On the Aqua Rite Pro Settings Menu, under Chlor. Config, you are asked to select Pool or Spa for the body of water. This only affects the sense and dispense algorithm imple- mented on the Aqua Rite Pro;...
  • Page 23 Hayward® - Remote Pool Control Website Terms of Use This website (the “Site”) is published and maintained by Hayward® Industries, Inc. (the “Com- pany”), primarily to allow owners of Hayward® swimming pool controllers and the pool service companies that are allowed to service those swimming pools the ability to remotely monitor and control their swimming pools (the “Service”).
  • Page 24 By registering for the Service as a Gateway Owner, you are expressly agreeing to allow the Company’s third party payment processor to debit the account or charge the credit card number identified in your new subscription or subscription renewal information. Payment of the service fee will be processed prior to your access to and use of the Service for the period covered by the service fee.
  • Page 25 Effectiveness of the Service The Service may not allow you to take advantage of all features of your Hayward® swimming pool controller or permit you to remotely control all functions of your swimming pool that can be accomplished manually with this controller. Furthermore, the Company does not warrant that your efforts to remotely control your swimming pool through the Service will be effective.
  • Page 26 Personal Data. The Company will also collect, upload, and store telemetry from your Hayward pool control via the Gateway, which will indicate both automated activities and user initiated activity as they happen on the pool control, as well as water quality measurements.
  • Page 27 Intended Audience of this Site and the Service This Site is primarily intended to allow owners of Hayward swimming pool controllers and the pool service professionals that they contract with the ability to remotely monitor and control their swimming pools and / or spas (the “Service”). This Site and the Service are not intended to attract or be used by individuals under the age of 18 without verifiable parental consent, and the Company will not knowingly collect personal information from such visitors.
  • Page 28 Registered Guest prior to the submission of this information to the Company. The Company also collects information related to the Hayward swimming pool controller, the swimming pool equipment that it controls, and the state of the swimming pool via the Telemetry upload.
  • Page 29 Site, sending an e-mail message to us at support@aquaconnectweb.com or by writing to us at Privacy Officer, Hayward Industries, 61 Whitecap Drive, North Kingstown, RI 02852. When we receive a formal written complaint, our Privacy Officer will contact the author within a reasonable period of time regarding his or her concerns and attempt to resolve these concerns directly with this individual.
  • Page 30 To correct or update any personal information or access any telemetry data previously collected by us, please follow instructions at the original point of collection on this Site, send an e-mail message to us at support@aquaconnectweb.com or write to us at Privacy Officer, Hayward Industries, 61 Whitecap Drive, North Kingstown, RI 02852.

  • Page 31: Warranty Exclusions

    SwimPure chlorination products to be free of defects in materials and workmanship, under normal use and service, for a period of three (3) years. Hayward/Goldline also warrants its Aqua Trol chlorination products to be free of defects in materials and workmanship, under normal use and service for a period of one (1) year.

  • Page 32: Fcc Statement

    (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Hayward could void the user’s authority to operate this equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

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