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If you have a problem with this player, please read the troubleshooting guide
below and check our website at www.cobyusa.com for Frequently Asked
Questions (FAQs) and firmware updates. If these resources do not resolve the
problem, please contact Technical Support.
COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Hours: 8:00 AM–11:00 PM EST, seven days a week.
Email: techsupport@cobyusa.com
Phone: 718-416-3197, 800-681-2629, or 800-727-3592
Web:
www.cobyusa.com
There is no power to the device.
•
Ensure that the AC adapter cord is securely connected to the player and the
proper wall outlet.
•
Ensure that the Power Switch on the main unit has been set to the ON
position.
There is no picture.
•
Try another TV channel
•
Check if the system connections are proper and secure.
•
Check if the connection cables are damaged.
The picture color is distorted.
•
Reset the color system of the unit.
•
Check if the system has been properly connected.
•
Check if the AV video signal input cable is connected properly.
Page
TROUBLESHOOTING
Coby Electronics Corporation
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